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Business Profile

New Car Dealers

Ken Garff

Reviews

This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ken Garff has 80 locations, listed below.

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    Customer Review Ratings

    4.38/5 stars

    Average of 1,893 Customer Reviews

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    Review Details

    • Review fromValerie V

      Date: 05/05/2023

      5 stars
      I had a great experience. Donovan has excellent customer service, he was very polite & very helpful!
    • Review fromKendall V

      Date: 05/05/2023

      5 stars
      I've been taking my car to get serviced there for the past 4 years. C****** ******** is my service advisor and she is the best! She goes above and beyond for her customers. Thank you so much!
    • Review fromArnold A

      Date: 05/05/2023

      5 stars
      Quick. Courteous. Friendly. Good work. Very comfortable waiting area. TV, snacks and coffee.
    • Review fromSarah V

      Date: 05/05/2023

      5 stars
      Excellent service! My car is driving like it’s brand new! 2015 Lexus ES 350, Thank you guys!
    • Review fromWendy L

      Date: 05/05/2023

      5 stars
      Paresh was gracious & effective as our Service Consultant. It was a pleasure working with him.
    • Review fromEliane J

      Date: 05/05/2023

      5 stars
      Service is always excellent at Lexus of Oxnard. The staff is attentive and caring. This is the only place I go to for my car service because the service is honest and professional.
    • Review fromJanet M

      Date: 05/05/2023

      5 stars
      Excellent service! And they gave me a ride home then picked me up when my car was ready. Thank you!!
    • Review fromMiguel A

      Date: 05/05/2023

      5 stars
      Brandon M******* definitely made sure our experience exceeded our expectations. We love our new 2023 Honda Pilot!! Highly recommend Brandon as a Spanish speaking salesman!!!
    • Review fromLaurie R

      Date: 05/05/2023

      5 stars
      Fantastic service! Thank you so much for all your help! Fixed my problem same day!
    • Review fromTheresa B

      Date: 05/05/2023

      3 stars
      I had an appointment yet still had to walk in and wait for a service advisor. Many were at their desks and did not look up or acknowledge me. One finally did but when I walked up to his station he was on his personal cell phone. Instead of giving me his attention he continued to look at his cell phone. So unprofessional and disrespectful. Once I received assistance it was fine. Even though I had an appointment it took almost two hours to complete an oil change and tire rotation. I did appreciate that they provided me a list of issues and the cost to fix them.

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