Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Ken Garff

Reviews

This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ken Garff has 81 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.38/5 stars

    Average of 1,893 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAdalberto T

      Date: 08/19/2023

      5 stars
      ***** and ***** were amazing, they went above and beyond providing excellent customer service! Very cordial and attentive to our needs, they fixed our vehicle and also made it right when there was a very minor scratch on my door. They owned up to the minor issue and again they were amazing, I will be going back, they have a loyal customer for life!
    • Review fromKelan L

      Date: 08/19/2023

      5 stars
      Wonderful time buying. ***** was a huge help and left a good impression for a great car
    • Review fromLinda S

      Date: 08/18/2023

      5 stars
      Edwin C******* is the only one I go to for service.He has always remembered me through the years.Always friendly and excellent service.
    • Review fromJoanna M

      Date: 08/18/2023

      5 stars
      Thank you they were fast and friendly I love this place. Very good customer service
    • Review fromSa N

      Date: 08/18/2023

      1 star
      I had my oil changed done. They either strip the bolt or didnt s**** it completely and i drove around with low oil. The oil was dripping on the bottom of the car
    • Review fromGladys Kimberly O

      Date: 08/18/2023

      5 stars
      Very friendly staff and approachable ??Always positive vibes and helpful to the clients all the time ??
    • Review fromDeborah P

      Date: 08/18/2023

      5 stars
      Great service. **** was professional and personable, and never tried to sell me something I didnt need. The mechanics had my car done quickly. It was perfectly clean and ready for pickup when I arrived. All of the staff were great!
    • Review fromEnrique V

      Date: 08/18/2023

      5 stars
      Answering service and *********************** the service advisor is excellent.
    • Review fromDalia H

      Date: 08/18/2023

      1 star
      Waited over 3 hours for an oil change. Ridiculous. Never have my oil filter available even tho I call parts directly a day before to order it.
    • Review fromSusan K

      Date: 08/18/2023

      1 star
      Horrible. I saw a sales rep shooting drugs in her car

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.