Reviews
This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,893 Customer Reviews
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Review fromSusanne W
Date: 08/17/2023
5 starsCustomer service from the person on the phone to my customer service representative, Edwin, was professional, fast and easy.Review fromRick and Karen G
Date: 08/17/2023
5 starsAwesome customer service.
Very attentive.
Excellent service.
Great follow up
Clean car
Great communication
We won’t take our Honda’s anywhere else for serviceReview fromMark W
Date: 08/17/2023
5 starsSergio provided excellent customer service and my car was even 3 hours early. I will be sure to return for future service.Review fromGerardo G
Date: 08/17/2023
5 starsGerardo G
Date: 08/17/2023
I had an awesome experience at *****************. Sales Consultant ***************************** provided a wonderful vehicle purchase experience and he went above and beyond all my expectations. His customer service and expertise are top notch!! This is my second vehicle purchase from ***************** as well as working with ***** and I have had nothing but great experiences!Keep up the great work ***** and *****************!
Ken Garff
Date: 08/18/2023
Thank you! We are happy to hear that ***** provided a wonderful experience!Review fromBr S
Date: 08/17/2023
5 starsThere is a reason that I drive past so many other dealerships and mechanics. Lexus of SB is always clean, kind, and on my side. ***** is my go-to person to help me out in the service department. Highly recommend!Review fromJoe L
Date: 08/17/2023
2 starsJoe L
Date: 08/17/2023
Pretty disappointed with the end of maintenance result and not doing simple quality of life things like topping off low coolant fluidKen Garff
Date: 08/23/2023
Im sorry to hear about your recent experience at *****************. Our customers satisfaction has and will continue to be our top priority.We may encounter some mishaps at times due the human nature of our business but we ******** to make things right.Please give me a call at ************ or email me at ************************ so we can discuss.Review fromEnrique G
Date: 08/17/2023
5 starsEnrique G
Date: 08/17/2023
Service advisor *** is the best!! Hes very polite, respectful, and takes care of his customers.Ken Garff
Date: 08/18/2023
Thank you for your review! We appreciate knowing that you were treated well..Review fromSaeed M
Date: 08/17/2023
5 starsVery professional and courteous staff. Great mechanics. They charge more for servicing your car, but do a very good job. I recommend this dealership.Review fromBenilde T
Date: 08/17/2023
5 starsBenilde T
Date: 08/17/2023
Good attention to the public , nice and polite staff. They take care of clients right away.Ken Garff
Date: 08/18/2023
We appreciate your nice review.Review fromDenis R
Date: 08/17/2023
5 starsGREAT CUSTOMER SERVICE. everyone try to help make a car purchasing smooth.****** is a good sales person. THEY MAKE IT EASY ON YOU. THANK YOU GUYS.
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