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Business Profile

Interlock Devices

Skyfine USA, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interlock Devices.

Reviews

This profile includes reviews for Skyfine USA, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Skyfine USA, LLC has 5 locations, listed below.

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    Customer Review Ratings

    1.26

    Average of 84 Customer Reviews

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    Review Details

    • Starla W

      Date: 11/15/2024

      Device doesn't function. **************** is useless. They take your money and don't fix broken products.

    • Rhett R

      Date: 10/26/2024

      Criminal company which has faced multiple class action lawsuits. They will do everything in their power to financially cripple you. Eventually I was forced to have the device removed by another company after they kept charging my card. I returned the undamaged device... This somehow resulted in me getting sent to collections for 15k.

    • Bryan N

      Date: 10/02/2024

      DO NOT USE THIS COMPANY. They will scam you and take as much of your money as possible. Please, do yourself a favor and ****** them first. They have multiple class action lawsuits against them and countless complaints from people who had a similar experience to mine. Seriously, look at their Better Business Bureau Rating (F) and reviews, look at the class action lawsuits, and look at the news articles where they illegally disable and take peoples cars. They have ruined lives and almost ruined mine.The price they quote is not the actual price they charge your credit card once they have it on file. Their device caused my car to stop working after 6 weeks - I paid $400 to replace my car battery because they said that was the problem and their device still did not work. I had to pay to tow to a shop, then pay them over $500 to just uninstall the device that did not work. After I ended my contract with them and had the device removed, they charged my credit card another several hundred dollars for violations while using their device. I never had any violations so when I asked what they were, they told me I would have to pay them just to find ******'s hard to believe a company can do this legally and operate the way they do. They are terrible human beings taking advantage of people and they will take as much money of yours as possible as soon as they have your business. Please do yourself a favor, never use them and go with any other company besides Skyfine.

    • Klare H

      Date: 09/26/2024

      Today I was charged more than twice the amount of my monthly payment, which I had no idea I would have in the beginning as they quoted a 300 flat rate that took care of everything. The charge won't appear on an invoice for the app I have to pay for (non-negotiable 8 dollars a month) that never updates invoices and all the *** state I should receive both an invoice in the app and in emails, of which I receive nothing. The charge could be from blowing a .21 (last minute mouth wash) or from my bank declining the initial monthly charge because it believes skyfine is fraud, but after approving the initial ***** fine and allowing it to go through, it doubled to ****** for the month. Now I messaged customer service where they never get back to you in a timely manner (24 hours) and if you dispute an invoice you received a $75 dollar fine. Literally, in the contract they have invoice dispute listed as a $75 fee.Use these guys as your last resort. They're awful and this has been the worst time of my life. I understand I did bad but these guys treat you like you'll never be good again.

    • ROLANDO V

      Date: 09/12/2024

      Muy mal servicio ,nunca contestan el telefono y cobros exesivos. No quieren venir a quitarme el dispocitivo despues de que el mandatory action me dijo que ya lo tienen que quitar.

    • Justin L

      Date: 09/10/2024

      This company is suppose to provide a service for an interlock for your vehicle. An interlock is a breathalyzer test that you take before starting your vehicle. This can be court mandated or required by ***. I had the device installed in my vehicle after it was required by court and the **** Everything seemed fine at first. The sales *** was helpful and set a date to have the device installed on my vehicle and the price for the service seemed reasonable. As time went on I started having problems with my device where my vehicle would not turn over after passing a test on the device successfully. I checked the voltage on my battery to make sure that it wasn't something on my end causing the device not to work properly. I even went to the extent of ***lacing my battery on the vehicle. The device was still inoperable. I understand that there can be faulty equipment and it either needs to be fixed or ***laced. This is where things become very frustrating with SkyFine USA. I have called there customer service number multiple times and it usually just redirects to using the application they provide for you on your phone. The only people you can get ahold of are the sales ***resentatives or occasionally a service technician if you wait on hold for anywhere from 30 minutes to 1 hour. I talked to a sales ***resentative on what is the best way to get ahold of customer service since its almost impossible to get through on the phone service. He said that email is the best way to resolve any issues your having with your device. I tried that course of action and they have yet to respond on how to remedy the situation. The only response I received was what lights are showing on your device. I explained in detail what the situation was and still no response on any course of action. After I filed a complaint through their application on my phone I then saw a charge for early service recall. How can they charge when the device is still in my vehicle and inoperable. Please Help!!

    • Eric N

      Date: 08/22/2024

      Never use this company! There are several class action lawsuits against them. I personally have been wiped out of thousands of dollars in fees Their contract is not legal or binding! Good luck finding someone to help out. The equipment is not new as advertised (just the piece you blow into is) My friend that referred me to this company had their car taken by them because they couldnt pay. Then after leaving a bad review they posted the friends DUI charges online in response. They will likely do the same thing to me. They are a scam and need to be shut down for their predatory practices!

    • Jerry R

      Date: 08/08/2024

      Their not professional at all and they tryed to charge my account without my consent and charge a bunch of different fees for something that wasnt even working pr

    • Carlos S

      Date: 07/10/2024

      I have an outstanding amount of extra fees that were never agreed upon. The company is taking money from my bank account that I dont have. This is ridiculous not only that but they will not get back to me. Ive been on hold, sent emails and the only response was use the app. The apps functions do absolutely nothing. I would never recommend this company. ******.

    • Melissa M

      Date: 07/08/2024

      If I could give this company a zero I would they have the worst service ever they charge you ridiculously in fines you are not told of I always ask what is my total amount including fees they always give me a total but end up charging me extra then say it's the fees I ask why didn't you tell me that when I asked for total with fees included and they just say well that's the total and never have an answer. I can never get the help I need. They ask me when I can have my appointment for collaboration but never give me an appointment for the time I asked for and end up charging me extra fees cuz they come at a time I never agreed to. This company should seriously be shut down.

    Skyfine USA, LLC is NOT a BBB Accredited Business.

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