Reviews

This profile includes reviews for NonstopDelivery, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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NonstopDelivery, Inc. has 2 locations, listed below.

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  NonstopDelivery, Inc.

  4500 Southgate Pl Ste 300 Chantilly, VA 20151-1714

• 

  NSD NonStop Delivery

  223 Owens Ave Lexington, KY 40502

Review Details

• Review fromTeresa H

  Date: 05/03/2023

  5 stars
  Prompt. Provided a courtesy call. Polite and professional. No problems with my delivery.

• Review fromJill B

  Date: 04/29/2023

  1 star
  NonStop Delivery delivered furniture to my home from 1 stop Bedroom. Nonstop delivery members damaged my new furniture and it has holes and scuffs dents from the sections being shoved around on my driveway and then mishandled in very poor attempt to deliver inside my home. They proceeded to damage my wall in their attempt to carry piece upstairs. Item was too heavy for the inexperienced workers to bring in. My furniture was left on my driveway for me to figure out how to get inside. So I was left with damaged furniture on my driveway. Terrible horrible service from the delivery men that actually delivered the furniture.

• Review fromEdward H

  Date: 04/28/2023

  1 star
  I would rate a zero if I could.
  
  We are on our third attempt to get items delivered from Home Depot. The first two attempts were first delayed due to weather and then lost in shipment. The First Order, who knows where it ended up. The second order supposedly arrived at a distribution center about 100 miles from here. However, after sitting there for days and getting the run around, they told me that no the tracking information was wrong, that they had never received the shipment from Home Depot.
  
  Sadly, we and even Home Depot customer support has no control over who things are shipped through. There are half a dozen items in the original order, one of them shipped through UPS, and arrived as expected. The First order via NSD was due March 13, it never arrived, the second order was due March 31 and again it never arrived though at least it got closer. This last order is due here on May 2 we will see if it makes it.
  
  We live in a small city, the closest Home Depot is over an hour away via a nasty mountain road. Picking it up at the store isn’t an easy option plus it still needs to be shipped to the store. My understanding is that NSD is supposed to transfer it to a local delivery company for final delivery but it has never gotten to that point.

• Review fromRandy S

  Date: 04/28/2023

  5 stars
  Delivery was scheduled, time was set up and everything went perfectly!

• Review fromSheri D

  Date: 04/27/2023

  5 stars
  The delivery and installation team were awesome. They put the desk together perfectly with no issues in the exact spot we asked them to. They were very nice and we were very pleased! Thank you!

• Review fromDwayne L

  Date: 04/27/2023

  5 stars
  Came on tme very professional would use in the future

• Review fromGeorgette P

  Date: 04/26/2023

  1 star
  Unprofessional, unreliable.
  I purchased a sofa and paid to
  have it shipped and delivered “in home”. I received a text on April 20, 2023 at 11:58 to confirm appointment time of Friday, April 21 but it had to be confirmed by 1:00 pm to guarantee delivery. I sent a text at 2:00 when I got off work. On Friday the truck arrived at the house with no sofa. I tried to call the phone number, no answer, mailbox full, left a text. Received a text on Monday at 12:38 to confirm appointment for Tuesday, confirmed before 1. No call before delivery. The delivery driver was the only person on the truck to deliver a recliner sofa. My husband tried to help but they were not able to put it in the house and left it on the driveway, standing wrapped in cardboard and plastic and he had my husband sign some papers and he left. I left messages and texts to the delivery company and the company that I bought the sofa from and haven’t heard back from anyone yet. Who sends one person out to deliver a reclining sofa? Still in the driveway waiting for them to come back and put it in the house.

• Review fromCathy S

  Date: 04/26/2023

  5 stars
  I was very happy with my delivery. The guys are very nice and took away my old mattress. My German Shepard “Abbie” loved them.

• Review fromLaura M

  Date: 04/26/2023

  5 stars
  Wonderful delivery. They delivered the furniture and brought it into the house. We appreciate such hard work.

• Review fromAllison B

  Date: 04/24/2023

  1 star
  Unreliable company. They were contracted through Home Depot to deliver 3 kitchen base cabinets. One cabinet was damaged so I refused it and had another cabinet sent in its place. Three weeks later I received a text from their driver that they would be delivering the replacement cabinet. I left work (frantically) and was home within 15 minutes to find the cabinet in my condo parking lot! I contacted NonstopDelivery, Inc. and they were very UNapologetic!