Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Delivery Service

NonstopDelivery, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Reviews

This profile includes reviews for NonstopDelivery, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

NonstopDelivery, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.47/5 stars

    Average of 326 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMargaret N

      Date: 03/07/2024

      5 stars

      Margaret N

      Date: 03/07/2024

      I was called the day before to give me a delivery time the next day they called me 30 minutes out. They were here when they said they would be. Brought my new mattress right in and set up. Took the other one out for exchange.
      They were very polite and helpful
      No complaints just a 5 star review.

      NonstopDelivery, Inc.

      Date: 03/15/2024

      Thank you so much for your kind words! We strive to provide a professional experience for all of our customers, and we're thrilled to hear that you were pleased with our delivery. If you ever need anything in the future, don't hesitate to reach out. **********************
    • Review fromYolanda T

      Date: 03/06/2024

      1 star

      Yolanda T

      Date: 03/06/2024

      Poor service as well as poor Customer Service from management.
      Received text my items would be delivered between 8a-12noon on March 6th. I received a call at 8:53a. Call did not come through. No one ever came to ring doorbell or knock. As a result my shipment was delayed after taking the entire day off for this delivery. Called CS to see why no one ever came to the door. Her only explanation was that they called and no one answered. I explained just because the call wasn't answered doesn't mean I wasn't home. I have Ring doorbell and not one time did I receive a chime or ding to my pho e that someone was at my door. So now we call instead of actually going to the door. The delivery person should have taken the initiative to get out the truck and knock/ring doorbell. Not one time did management apologize for the drivers not coming to the door. I'm certain this isn't the first time they've done this. It's frustrating and unfair to the consumer to have to reschedule or return the merchandise due to poor delivery service.

      NonstopDelivery, Inc.

      Date: 03/15/2024

       Thanks for leaving a review.
      Please email us your order number and we will do everything we can to assist you.
      **********************
    • Review fromSteven H

      Date: 03/06/2024

      5 stars

      Steven H

      Date: 03/06/2024

      I had a 3-piece living room suit delivered. The company kept me notified on the delivery date, and text me when they were within an hour of delivery. I was also able to track the delivery vehicle, which was very nice. The two gentlemen were very professional and polite and were able to deliver this extremely heavy cargo with absolutely NO damage. I have no complaints about this company and would recommend them for future purchases.

      NonstopDelivery, Inc.

      Date: 03/15/2024

      Thank you so much for your kind words! We strive to provide a professional experience for all of our customers, and we're thrilled to hear that you were pleased with our delivery. If you ever need anything in the future, don't hesitate to reach out. **********************
    • Review fromRodrigo S

      Date: 03/01/2024

      5 stars

      Rodrigo S

      Date: 03/01/2024

      I ordered a king size mattress and was delivered on time. Associate was very courteous on his scheduling call. Excellent experience upon delivery

      NonstopDelivery, Inc.

      Date: 03/15/2024

      Thank you so much for your kind words! We strive to provide a professional experience for all of our customers, and we're thrilled to hear that you were pleased with our delivery. If you ever need anything in the future, don't hesitate to reach out. **********************
    • Review fromN. H

      Date: 02/28/2024

      5 stars

      N. H

      Date: 02/28/2024

      The team delivered a mattress from JC Penny in short order; navigated through my small house and took away the old mattress. Very courteous, very skilled; I would use them again.
      N. H***

      NonstopDelivery, Inc.

      Date: 03/04/2024

      We are thrilled to hear about your positive experience with our delivery team, N. H! Our goal is to provide top-notch service to all of our customers, and we are glad to hear that we met your expectations. We look forward to serving you again in the future!
    • Review fromAlbert M

      Date: 02/28/2024

      2 stars

      Albert M

      Date: 02/28/2024

      Communicated delivery information clearly, arrived early in communicated delivery window, mattress set was in good new condition, set up was quick, guys were polite & efficient. They removed old bedding as paid for. Their truck dripped engine oil all over my driveway otherwise a 3-4 star rating

      NonstopDelivery, Inc.

      Date: 03/15/2024

      Thank you so much for your kind words! We strive to provide a professional experience for all of our customers, and we're thrilled to hear that you were pleased with our delivery. If you ever need anything in the future, don't hesitate to reach out. **********************
    • Review fromBenny G

      Date: 02/21/2024

      5 stars

      Benny G

      Date: 02/21/2024

      Great communications from this company on my furniture delivery. Respectful of our property and removed all the packing materials as well. Friendly crew and stayed busy until the job was completed. A great experience.

      NonstopDelivery, Inc.

      Date: 02/27/2024

      Thanks for taking the time to leave a review.
      If you need assistance in the future, please email us at *********************
    • Review fromVal P

      Date: 02/21/2024

      5 stars

      Val P

      Date: 02/21/2024

      Excellent job. Jermaine was timely, friendly, and a joy to meet.
      Mattress came in perfect shape.

      NonstopDelivery, Inc.

      Date: 02/27/2024

      Thanks for taking the time to leave a review.
      If you need assistance in the future, please email us at *********************
    • Review fromJulie M

      Date: 02/14/2024

      1 star

      Julie M

      Date: 02/14/2024

      They cancelled my delivery and stated on the tracking, "customer refused delivery." I did not. I confirmed the time slot and waited all day for the delivery. I am on the phone with Amazon now to try to resolve this issue. Hopefully, Amazon will not use this company anymore.

      NonstopDelivery, Inc.

      Date: 03/15/2024

       Thanks for leaving a review.
      Please email us your order number and we will do everything we can to assist you.
      **********************
    • Review fromLeah S

      Date: 02/14/2024

      5 stars

      Leah S

      Date: 02/14/2024

      The two delivery men called ahead of time to let me know their arrival time. They did a great job assembling the furniture. Set it up in the exact location I requested. They were friendly and professional.

      NonstopDelivery, Inc.

      Date: 02/27/2024

      Thanks for taking the time to leave a review.
      If you need assistance in the future, please email us at *********************

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.