Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Medical Case Management

Moms In Motion, Inc

Reviews

This profile includes reviews for Moms In Motion, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Moms In Motion, Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.62/5 stars

    Average of 87 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromLAILA H

      Date: 03/26/2025

      2 stars

      LAILA H

      Date: 03/26/2025

      I do not find Moms in Motion to be timely in responses or communicative.The division manager has not bothered to respond by phone or email.

      Moms In Motion, Inc

      Date: 03/27/2025

      We're so sorry you've had that experience. That is not the standard we typically hold ourselves to. We will be sure to get our Division Manager to reach out to you today. In the future, while we hope this never happens again, if you should have trouble getting ahold of us, please don't hesitate to send an email to ******************************* or call our Family Resource Specialists at ************. You can also reach us on ******** Messenger.
    • Review fromTracy M

      Date: 03/18/2025

      5 stars

      Tracy M

      Date: 03/18/2025

      ****** is outstanding; shes flexible, very knowledgeable, super patient, and responsive. I rely on her to keep me informed,

      Moms In Motion, Inc

      Date: 03/21/2025

      Thank you for these kind words. ****** is definitely a gem!
    • Review fromJessica M.

      Date: 03/03/2025

      5 stars

      Jessica M.

      Date: 03/03/2025

      ****** ******* has been with us for 8+ years. She has always ensured that we understand everything going on with our services, what works and what doesnt work when it comes to managing them. She shows up month after month without fail, never once have we missed a month in all these years because our visits are so valuable. My 3 year old says she is her best friend because she has seen her monthly since she was born!! She always submits our authorization request on time without issue and she communicates anytime something new is coming down the pike. Thank you to ****** and Moms In Motion for always being an amazing support to our family and always providing the help we need!!

      Moms In Motion, Inc

      Date: 03/04/2025

      Thank you for the kind words!
    • Review fromLynn K.

      Date: 02/25/2025

      4 stars

      Lynn K.

      Date: 02/25/2025

      We have been using Moms in Motion for several years now. I would give a million stars to our Service Facilitator, ****** *. She is so incredibly knowledgeable and helpful. I cant say enough about how much she has helped us and improved life for our son. The administrative side of *** is less impressive. It is clear that they are woefully understaffed but maybe all such agencies are? As long as ****** stays we stay too. And we greatly appreciate the way that Moms in Motion has and continues to advocate for all of us.

      Moms In Motion, Inc

      Date: 02/26/2025

      Thank you for these kind words about ******. I'd like to understand your opinion of our Admin team a little better and have sent you a secure email asking for more information. We appreciate all feedback, good and bad, and strive to improve whenever possible. So thank you for the feedback.
    • Review fromNegat I

      Date: 02/16/2025

      5 stars

      Negat I

      Date: 02/16/2025

      Moms In Motion is on top of their services I would defiantly recommend I really appreciate that.thank you mim??

      Moms In Motion, Inc

      Date: 02/18/2025

      Thank you so much for these kind words!
    • Review fromCynthia H

      Date: 02/04/2025

      5 stars

      Cynthia H

      Date: 02/04/2025

      Ever thing is going great we are so thankful for our service .God bless

      Moms In Motion, Inc

      Date: 02/05/2025

      Thank you so much for this kind feedback. We are happy that we have been able to help you and your family!
    • Review fromTony G

      Date: 02/04/2025

      5 stars

      Tony G

      Date: 02/04/2025

      Moms in Motion is on top of their services.When ever I need assistance with any thing. They respond quickly and help resolve issues that may occur .

      Moms In Motion, Inc

      Date: 02/06/2025

      Thank you for these kind words. We love what we do and try to do our best to help families!
    • Review fromEnrique R

      Date: 01/27/2025

      5 stars

      Enrique R

      Date: 01/27/2025

      Excellent and courteous, professional treatment. I would definitely recommend. Thankyou mim!

      Moms In Motion, Inc

      Date: 01/28/2025

      Thank you so much for this positive feedback!
    • Review fromNaikeya S

      Date: 01/09/2025

      5 stars

      Naikeya S

      Date: 01/09/2025

      I have no complaints about *** and my service facilitator ****** has been a gem recently finding out she loves less than 2 minutes from me . No matter when I call or send that text that I have a question she responds promptly and does everything she can to get an answer or fix the issue. We recently had an issue the day after Christmas altho MIM was closed ****** came right over and explained everything helping my attendees get everything squared away and paid. We appreciate her and MIM!!

      Moms In Motion, Inc

      Date: 01/10/2025

      Thank you so much for these kinds words. This is definitely the kind of customer service we have come to expect of our Service Facilitators and ****** is an absolute star!
    • Review fromPattie B

      Date: 01/09/2025

      5 stars

      Pattie B

      Date: 01/09/2025

      My Mom. is ****** ********. I can reach out to her anytime of the day and she always gets back to me within ***** minutes. Shes always very helpful and knowledgeable in my opinion one of the best. ****** have ever had.

      Moms In Motion, Inc

      Date: 01/10/2025

      Thank you so much. This is the kind of customer service we have come to expect of our Service Facilitators. ****** is definitely a wonderful example to our other team members.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.