We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tool Sheds

Alan's Factory Outlet
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.17

Average of 142 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Markilo A

    Date: 01/30/2023

    I'm very I'm impressed the building is worth every penny. The company kept me informed in the process of the order. They stuck to the deadline that was given by them. The customer service was remarkable every time I made contact with them.

  • Michael S.

    Date: 01/28/2023

    Ordering was easy and employees very helpful. Within one week of ordering they are ready to deliver. Great service.

  • Ted M

    Date: 01/26/2023

    Easy ordering process and super friendly sales staff. Ordered my dream man cave/garage. Prices are super competitive and the choices of colors are excellent. I will let all my family and friends who are in the market for a metal building know to use Alan's.

  • James H

    Date: 01/23/2023

    My sales agent was phenomenal! She was very helpful and walked me through all the questions I had and provided excellent answers that helped me make the right choice.

  • Ron B

    Date: 01/20/2023

    Great customer service by Melissa L….very patient, professional, and knowledgeable.

  • Linda B

    Date: 01/09/2023

    Website very easier to use. It’s a great feature that you can actually design the product how you want rather than buy a set design.

  • George M

    Date: 01/05/2023

    Easy with type, kind and type of required building. Good follow-up.

  • William C

    Date: 01/04/2023

    You guys were just great real nice and friendly you made it so easy to order my new Carport.

  • Todd S

    Date: 12/20/2022

    The customer service we received was amazing. They were quick to respond after we submitted our order and replied to all of our emails. This is our third time buying a structure from this company. Highly recommend them.

  • April S.

    Date: 12/13/2022

    We are absolutely thrilled with our building from Alan’s Factory Outlet! It’s beautiful and solid and exactly what we ordered and needed. The installation crew was exceptional as well! They were efficient and really knew their product! Our whole experience from our online ordering to the communication and completion of the product was excellent. We would def recommend this company! Our crew was from Mount Airy, NC. They installed our 24X35 building in a little less than 5 hours and everything was spot on!! These guys were amazing! We love our new building!

Alan's Factory Outlet is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.