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Business Profile

Trucking

Estes Express Lines

Headquarters

Reviews

This profile includes reviews for Estes Express Lines's headquarters and its corporate-owned locations. To view all corporate locations, see

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Estes Express Lines has 65 locations, listed below.

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    Customer Review Ratings

    3.98/5 stars

    Average of 750 Customer Reviews

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    Review Details

    • Review fromBRIAN C

      Date: 07/16/2024

      5 stars

      BRIAN C

      Date: 07/16/2024

      The local office is very cooperative and helpfull, as are the drivers.

      Estes Express Lines

      Date: 07/17/2024

      We are thrilled to have you as a valued Estes customer, *****! Thank you for sharing your kind words with us - it means so much to our entire team. We look forward to serving you again soon!
    • Review fromScott H

      Date: 07/16/2024

      5 stars

      Scott H

      Date: 07/16/2024

      Whenever we can afford to, we use Estes, they do a great job for us and our regular driver is absolutely awesome! His name is "***********************"Sincerely, ****************

      Estes Express Lines

      Date: 07/17/2024

      Thanks so much for your kind words! Here at Estes, we care about being your first choice when it comes to your freight needs! We strive to be the best that we can.
    • Review fromMike T

      Date: 07/16/2024

      5 stars

      Mike T

      Date: 07/16/2024

      A pleasure to have a business partner you can trust and quality people to deal with.

      Estes Express Lines

      Date: 07/17/2024

      ****, thank you for taking the time to share your experience - we look forward to continuing our partnership.
    • Review fromLabraja H

      Date: 07/16/2024

      5 stars

      Labraja H

      Date: 07/16/2024

      Estes has been amazing in helping with a delivery nightmare from ****** and ***! This comapany and its people went above and beyond when none of the other companies involved would!!!!!! AMAZING!!!!!!!!

      Estes Express Lines

      Date: 07/17/2024

      Thank you for the wonderful feedback, *******. We are so glad we were able to help resolve that problem!
    • Review fromJohn C

      Date: 07/16/2024

      5 stars

      John C

      Date: 07/16/2024

      Estes is always here for us. Whether it is day to day shipping, or a crisis situation, they help us with both, and go above and beyond.

      Estes Express Lines

      Date: 07/17/2024

      We are incredibly grateful that you took the time out to leave us this note, ****! Thank you.
    • Review fromErin S

      Date: 07/16/2024

      5 stars

      Erin S

      Date: 07/16/2024

      We have an amazing sales representative, *********************. Any time we have an issue she response quickly and the issues is resolved in most times 24 hours.She is an absolute asset to your company.

      Estes Express Lines

      Date: 07/17/2024

      Thank you so much for taking the time to share your experience, ****! We work very hard to make sure that we are offering the best experience.
    • Review fromDavid S

      Date: 07/16/2024

      5 stars

      David S

      Date: 07/16/2024

      Every person I have dealt with at this company is great. From the sales person to the drivers to the customer service reps. *** only happy to help but ALL of them have always been able to answer questions or solve issues. Training at ** must be VERY comprehensive. ALSO, it seems every employee I have dealt with seems happy to work there. From the outside, ESTEs has looks to have a great work environment with happy , dedicated employees.

      Estes Express Lines

      Date: 07/17/2024

      We are thrilled to have you as a valued Estes customer, ****! Thank you for sharing your kind words with us - it means so much to our entire team. We look forward to serving you again soon!
    • Review fromKelly W

      Date: 07/15/2024

      5 stars

      Kelly W

      Date: 07/15/2024

      ESTES has been a very impressive company to deal with. Everyone that we have communicated with has been extremely pleasant and helpful, from the outside salesman, to the people in the office, to the drivers. If an issue does come up, they have jumped on getting it taken care of immediately.

      Estes Express Lines

      Date: 07/17/2024

      Thank you so much for your kind words, *****. We're happy to hear the details of your positive experience.
    • Review fromCherie C

      Date: 07/14/2024

      5 stars

      Cherie C

      Date: 07/14/2024

      ******, my delivery driver was amazing. He placed that heavy rock exactly where I wanted it and was friendly and fun to work with throughout. my rock came almost a week earlier than expected at the beginning of the delivery window, and that was much appreciated. I am completely satisfied with the service and product from your company.

      Estes Express Lines

      Date: 07/15/2024

      ******, thank you so much for taking the time to share your positive feedback. We truly appreciate our customers and your business!
    • Review fromAlex S

      Date: 07/11/2024

      1 star

      Alex S

      Date: 07/11/2024

      One of the worst shipping companies I have ever dealt with, they said they attempted delivery of my fish tank and didn't even show up. DO NOT USE ESTES EVERRRR! I am very ****** bc this fish tank cost 3500 dollars.

      Estes Express Lines

      Date: 07/15/2024

      ****, we're sorry to hear about your experience so far and would like to help look into this for you. Please email our dedicated home delivery support team at *********************************************************************************.

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