Reviews
This profile includes reviews for Groundworks, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,486 Customer Reviews
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Review fromBill F
Date: 11/02/2022
5 starsBill F
Date: 11/02/2022
Install by **************** and 2 very efficient team came in at 2 days, with professional work and product materials, and perfect cleanup. Customer satisfaction, questions, and assurance of lasting satisfaction seemed a priority for lead *************Rainy Day outfit is highly recommended
Groundworks, LLC
Date: 11/16/2022
Hi ****, we are so happy to hear your positive feedback regarding ****** and the crew. Thank you so much for taking the time to leave us a 5-star review! We can't wait to pass along your kind words back to the team. Please reach out if we can ever be of further assistance. Have a great day!Review fromPatricia B
Date: 10/31/2022
1 starIndiana Foundation quoted a scope of work. When it came time to complete the work they told me they were unable to complete the task and told me to hire someone else. By that time they had received full payment for the project.
Another contractor completed the installation at the cost of ********
Indiana Foundation is ignoring my request for reimbursement.Review fromJohn C
Date: 10/29/2022
5 starsAFS did exactly what was specified in the contract. From the initial assessment inspection to the completion of the work, Tanner, Jake and John did the clean out & installation which completely transformed the crawl space as intended. They worked as a well organized team all day and returned the next morning to complete the work as promised. I have been a general contractor for fifty years. This type of work is some of the most challenging, dirty and unpleasant construction imaginable. These guys were on it from start to finish with positive attitudes which translated into a beautiful result.
JohnReview fromJim W
Date: 10/28/2022
1 starJim W
Date: 10/28/2022
Hire employees that do not lie to your customers , these ******* tried to get more money out of me after we had agreed to a price , than they blew every finish date the gave me and my house still is NOT finishedGroundworks, LLC
Date: 10/31/2022
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we're really sorry we've not been able to meet your expectations this time. We'd love to resolve this as quickly as possible and find a solution that works for you. We will have someone reach out to you, shortly.Review fromLarry M
Date: 10/22/2022
5 starsLarry M
Date: 10/22/2022
***** did an outstanding job along with ******* installing our vapor barrier under our house! Very professionally done and looks awesome! I would highly recommend them because of there knowledge and products used for the installation!! Thank you!! *****Groundworks, LLC
Date: 11/16/2022
Hi *****, thank you so much for taking the time to commend ***** and ******* on a job well-done, and leaving us a 5-star review! Your recommendation means the world to us, and thank you for allowing us the opportunity to serve you. Have a fantastic day!Review fromDaija S
Date: 10/21/2022
5 starsIvan ** Antony ** Davis ** and Andrew did an amazing job. Very kind and professional.Review fromHeather M
Date: 10/18/2022
5 starsRod, Deron, and Shaquan where the crew that worked on my basement. They were polite, skilled, and did an excellent job. They kept me updated on the progress and answered all my questions which helped my anxiety with the work being done. Thank you.Review fromJessica S
Date: 10/12/2022
1 starJessica S
Date: 10/12/2022
We had a quote done to get our driveway and back patio fixed. Scheduled a date as we are in contract to sell our house and this work needed to hit a deadline. We were scheduled a date that worked and then later was told by the person who gave us a quote, Matt, that it was no longer available. This almost made us lose our contract on our house. When we called the scheduling department our appointment time and date was still available, we were just lied to.
After addressing this issue and wasting time, we got our date back. When the men showed up to do the work, they told us they were only told to do the back patio and not the driveway. When we called Matt who quoted us for both, stating it would be same cost to do both we agreed to both front and back, he claimed he never said any of that.
The workers even were showing frustration with Matt, stating they work based on commissions and he asked them to complete the work for free and not let his boss know. We did not allow them to do that because it wasn't their error and they should absolutely get paid for their work.
We've been blatantly lied to and gaslighted. When addressing this issue again (after wasting days waiting on call backs) Matt refused to help remedy this situation.
Complete and utter lack of professionalism, fear and bully tactics used against us. Would not recommend. Your money is better spend elsewhere.Groundworks, LLC
Date: 10/19/2022
Hi Jessica. Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we're really sorry we've not been able to meet your expectations this time. We'd love to resolve this as quickly as possible and find a solution that works for you. We will have someone reach out to you, shortly.Review fromRobert C
Date: 10/07/2022
5 starsThe professionalism and quality of work from this 3-person crew (William, Earle, and Noah) was top notch. Glad that they were assigned to my crawlspace remediation work.Review fromTroy F
Date: 10/06/2022
2 starsTroy F
Date: 10/06/2022
So my wife and I reached out to Foundation recovery for 2 jobs, our house and shop foundation repair. Initially the rep that showed up and quoted everything was great to work with, then the day came to do the actual work. They crew that showed up did a great job, but what was quoted and what was done were two different things things. Our shop was was supposed to be dug out and completely straightened, but the workers said it was impossible and just put up braces to stop any further caving, OK we can deal with that. The house on the other hand was supposed to be two large beams ran to support the house foundation, again the workers said it was impossible, so they only did one beam that really didn't accomplish much, Still charged over * ******* for half the work i was quoted, and now they will not return our Many, many attempts for some answers. Customer service is abysmal, it's like they did half the job, got their money, and ****** off, Not a happy customerGroundworks, LLC
Date: 10/19/2022
Hi Troy. Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we're really sorry we've not been able to meet your expectations this time. We'd love to resolve this as quickly as possible and find a solution that works for you. We will have someone reach out to you, shortly.
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