Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

One Hour Heating & Air Conditioning

Reviews

This profile includes reviews for One Hour Heating & Air Conditioning's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

One Hour Heating & Air Conditioning has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.88/5 stars

    Average of 318 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDarrell S

      Date: 08/22/2023

      5 stars
      Did a good job and in a short period of time.
    • Review fromThomas w

      Date: 08/19/2023

      5 stars
      This is a top notch company with outstanding technicians. All are great that I have encountered thus far but Stephen Evans came to my home on a late night call, troubleshot the situation and had the problem resolved quickly. Explained everything extremely well and never once treated me like I was just a number. Kept a smile when most of society isn’t at their best that time of night and even found time for small talk about football.
      Thanks Stephen for such a wonderful job, you’re welcomed at my home anytime.
    • Review fromDavid H

      Date: 08/18/2023

      5 stars
      Today's annual service visit by One Hour Heating & Air Conditioning went great! Tron Perry did a super job, from his first handshake and presentation of One Hour's values and business approach, through his attention to detail as he worked on the systems, to his great teaching style as he explained to me what he saw and what he did to keep things running just right. A fine visit!
    • Review fromJennifer C

      Date: 08/14/2023

      1 star
      This company charged me **** to come out, take 15 mins and say it was likely the "compressor" and they need a second opinion, which couldnt come for two days. I was out of town and my ex had to let them in. I came home to see that the moulding was completely damaged, along with all the paint around the attic as was my dresser. There was paint chippings all over the floor.
      I canceled the second visit and found a more reputable company who came out and fixed the capacitor which I am told is a common issue and should not have needed a second opinon. Nothing at all wrong with my compressor which was replaced in 2020.
      I called and sent photos of the damage and the reply was "we trust our tech" which, makes absolutely no sense. As if I know him personally and had a vendetta so I damanged my own property?? Please. So unprofessioanl.
    • Review fromMaurice F

      Date: 08/14/2023

      5 stars
      Outstanding service. Brendan was great to work with and made sure we knew what the problem was and what was needed to fix it
    • Review fromOrman M

      Date: 08/13/2023

      5 stars
      Excellent service explain everything to me top notch service always
    • Review fromRon S

      Date: 08/08/2023

      5 stars
      One Hour is a very dependable and professional service. The tech Eduardo was extreme thorough. System inop before he showed up, system operating when he left. I will remain a comfort club member. They responded to my system being down the same day!
    • Review frommichael g

      Date: 08/08/2023

      5 stars
      Outstanding professional that knows his job. That coming from one retired HVAC Technician. Also thank you one hour heating and cooling for the greatest staff as a whole.
    • Review fromJacklyn R

      Date: 08/07/2023

      5 stars
      Matt was on time and very polite. He took the time to explain everything.
    • Review fromMary C

      Date: 08/03/2023

      5 stars
      Excellent customer service and fantastic technicians. Would highly recommend them.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.