Reviews
This profile includes reviews for Sono Bello's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 243 Customer Reviews
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Review fromLattice P
Date: 12/28/2024
1 starLattice P
Date: 12/28/2024
I saw Dr. ******** for abex and liposuction. It was the most painful experience I have ever had. Do not believe the you will be awake and recovery nonsense they spew. I was awake in a TERRIBLE pain! He was not really nice either. Horrible results too. I complained to the nurse that I didnt get the results I was promised and shes stated that Id have to pay to fix the mess they did, I wish I checked these reviews before doing thisspent over $15000.
Sono Bello
Date: 12/31/2024
We appreciate your feedback. Patients results and safety are our first priority. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss your experience and results.
Best,Sono Bello
Review fromRochelle E
Date: 12/23/2024
1 starRochelle E
Date: 12/23/2024
They called for several months. I was finally ready for the estimate. They gave me an appointment that the particular branch in ****************, was closed. Next, they scheduled a Friday 12/20/24 appointment, virtually. Everything went OK. Then Monday came and is now gone, it's COB and still No estimate. I was told it would be emailed, but nothing. No email. No response at all.Sono Bello
Date: 12/27/2024
********, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss.
Best,
Sono Bello
Review fromChristine A.
Date: 12/12/2024
1 starChristine A.
Date: 12/12/2024
My experience was awful I did liposuction with abs I have a horrific scar my inner incisions came a loose the very next day I receive infection and abnormal swelling, I was misshaped so badly that another Sono Bello site had to do my revision I'm still facing a third surgery to try to correct all the damage, I have been mentally emotionally affected in such a negative way my body and scar is so awful and depressing to look in the mirror, the surgeon **** ***** ******, told me she wasn't going to give me a revision and I can always go for a second opinion she gave me sterile injections directly in my scar but got offended when I told her I wasn't happy with my results and she stormed out never came back to speak with me again, I had to seek another surgeon at a ******************** location who is trying hard to help me he did give me a revision suggested more steroid injections in my scar that is so terrible and now since that didn't work he's considering cutting the entire scar out and reselling it this is so much suffering and pain for me and it has put me depression and regrets of ever getting this surgerySono Bello
Date: 01/13/2025
*********, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss.
Best,
Sono Bello
Review fromJean L
Date: 12/11/2024
1 starJean L
Date: 12/11/2024
OVERSOLD AND OVERPROMISED MY END RESULTS! DON'T BELIEVE THE TV ADS I felt something pop in my lower abdomen during my first exam. I then noticed I had a banana shaped protrusion in my lower abdomen. I had a tummy tuck in 2008 after delivering a 10.8lb baby that stretched my ligaments to hold my stomach in. I wasn't sure if one had popped loose. Sonobello in ***** did a good job selling me on the idea they would have me looking good! The suggested procedures should come from the Plastic Surgeons and not someone who is NOT qualified! So, when I made the trip to ************* to meet with Dr. ***** she didn't agree with everything I was told in *****. Dr. **** felt I would not be happy with the outcome. She thought it might be my intestines bulging, which was debunked later after a colonoscopy appt. We opted NOT to do the stomach Lipo at that time and do a full tummy tuck later. She changed her mind later and said it was viserol fat and they couldn't do a tummy tuck! When I was scheduled to go to *** for my back liposuction procedure. The roads were icy and travel discouraged. I tried to call several times to see if they were open and if Dr. **** made it from *****. They should have been on top of the weather conditions by letting patients know if they were open. Anyway, I finally got a hold of someone at the ***** office and they said I needed to go on to *** since Dr **** was indeed there. I was over halfway to ***, when I finally got a call from the *********** They said my procedure was postponed to 3pm. I said NO, I have a surgery appointment for 11am and I will just keep my time. I finally got in at 4pm for my surgery. I was not happy with the lack of communication. They were supposed to let them know in ***** office, I did not have the stomach lipo done. They didn't & then I got a bill for the full amount. I had to call on that several times. Also there was a promotion going on for $250 off permanent one-visit fat removal I never received. **** LSono Bello
Date: 12/12/2024
Hello ****, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss.
Best,
Sono Bello
Review fromCrystal J
Date: 12/04/2024
2 starsCrystal J
Date: 12/04/2024
Poor customer service just contact you for money. Have surgery one year ago. Only one follow-up called in that entire year. It says you won't gain your way back. However, I have gained my weight back almost back to the way I looked before. I paid my $4600. This really is a waste and they don't tell you the excruciating pain that you go through afterwards they make it seem like. Oh, it's such a great thing to do. If you get your shape in one day you walk out the door. All lies you are in so much pain. You can't hardly move. This is for days. I was given the wrong compression. Garment was too big. Did nothing had to purchase my own not sure of all the drugs that were used but I did feel the pain of the surgery. I remember screaming out. It was a lot to go through for very little results. I'll just look the way I look and then leave it big cuz this was darling not worth the money I spentSono Bello
Date: 12/06/2024
Crystal, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss.
Best,Sono Bello
Review fromVee H
Date: 11/30/2024
3 starsI underwent chin liposuction at Sono Bellos *********, ********* location in February 2023, and my experience was unacceptable. Nearly two years later, there is no visible improvement in my chin. Instead, there are concave areas on both sides of my face, and other areas still retain fat, leaving my appearance uneven.Before the procedure, the doctor asked if I wanted strong pain medication. I explicitly stated I wanted very strong pain management because I didnt want to feel anything. She dismissed my request, saying, Youll be all right. Im not going to give it to you. I insisted, but she refused, stating, If you feel pain, raise your hand, and Ill address it. During the procedure, I felt significant pain and raised my hand, but I was ignored. The pain was excruciating, as though my skin was being forcibly separated from my face. Almost two years later, I am still traumatized by the memory of that pain.After the procedure, I repeatedly tried to speak with the doctor, but my requests were denied. At follow-up appointments, there was no doctor presentonly an assistant. The advice I received when asking questions was inconsistent and added to my concerns.I demanded a refund, and Sono Bello initially offered one. However, they later rescinded the offer and proposed only a partial refund if I agreed never to share my experience publicly. I declined, as I feel it is important to inform others about what happened.This experience has been profoundly disappointing. I urge anyone considering Sono Bello to be cautious, as I would never trust them with a surgical procedure again.Review fromJanice V
Date: 11/29/2024
1 starJanice V
Date: 11/29/2024
Today was my free consultation session and I arrived 6 minutes late and waited 2 hours to be seen!!!! Liposuction to my stomach area from prior c- sections. I was quoted almost $14,000 and was told its only general and after the oral medication I would only feel some discomfort. Very aggressive approach with a $2,500 down payment!! Best advice is to go see a real plastic surgeon before coming to this horrible place.Sono Bello
Date: 12/03/2024
We appreciate you taking the time to share your feedback with us. We take every complaint as an opportunity to improve our services. We would love to speak with you directly about your experience. Please email us at ************************************* so that we can get connected.
Best regards,
Sono BelloReview fromJaclynn C
Date: 11/24/2024
1 starJaclynn C
Date: 11/24/2024
Sono bello mommy make over worst experience of my life it's Sept 3 2024 and I left with sepsis was in hospital for 3 weeks never told me if any complications I still might lose my belly button that is off center by 3/4 of an inch oh and I almost died 2 times infectious disease doctor was brought in tummy tuck scared from outside both thighs inward leaving a scar across my whole abdomin about ,4 inches wide and it should've been closed layer at a time I'm still in horrible pain still it's over 3 months and still sick doctors appointments its been a nightmare ************ was my butcher i never went back they still want to charge me over $3k for her after are of me which was none worst mistake ever still in pain it's over 3 monthsSono Bello
Date: 11/26/2024
Hello *******, we appreciate your feedback. Patients results and safety are our first priority. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss your experience and results.
Best,
Sono BelloReview fromMoranda L
Date: 11/23/2024
1 starMoranda L
Date: 11/23/2024
In researching Sono Bello to determine if I want to use their services. It's so many horror stories here. My conclusion is Not No But H*LL NO NO NO. THIS COMPANY WILL SOON BE SITTING BEFORE CONGRESS (CONGRESSIONAL HEARING) EXPLAINING THEMSELVES. ????Sono Bello
Date: 11/27/2024
*******, thank you for sharing your feedback with us. We value your input and would like to address your concerns. We would appreciate it if you would email us at ************************************* so that we can get connected.
Best, Sono Bello
Review fromJeff C
Date: 11/22/2024
1 starJeff C
Date: 11/22/2024
Complete rip off, 2 kinds of body fat, visceral (around organs) and subcutaneous (just below skin) . After the procedure (the one they recommended on the initial visit), I weighed the same. Then they want you to wear a garment that will force fat from your belly area. If you are serious, find a legitimate cosmetic surgeon and do it right.Sono Bello
Date: 11/24/2024
Hello ****, we appreciate your feedback. Patients results and safety are our first priority. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss your experience and results.
Best,
Sono Bello *******
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