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Business Profile

Collections Agencies

I Q Data International Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 198 total complaints in the last 3 years.
  • 93 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/20/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    IQ Data International, is refusing to acknowledge verifiable payments that I have check receipts/Photos directly to my original creditors but the money was cashed, This is fraud because my checks didnt go towards my account.

    Business Response

    Date: 07/07/2023

    Hello,

    Please accept IQ Data Internationals attached response to ******************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 07/20/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************

  • Initial Complaint

    Date:05/10/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A collection account was reported to my credit report without my knowledge of owing it. When I moved out of my apartment I never received an updated bill. I didnt find out about owing the debt until it went to collections. If I knew I owed it I would have made arrangements to pay prior to it being in my credit. I have sent debt validation letters that were never answered. When I have called in the past the people I spoke with were not nice. This collection account has ruined any chances of me getting a home or being able to rent a place for my family to live. Legally I should have been notified that my deposit didnt cover remaining balance so I could have made a payment arrangement. I am already struggling financially and to have to deal with not being able to find a place to live due to illegal collection practices is not ok.

    Business Response

    Date: 05/19/2023

    Hello,

    Please accept IQ Data Internationals attached response to ************************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:05/08/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company's Response March 13, 2023 ************************************ P.O. Box **** *********, ** ***** Re: Complaint of ************************* Case Number: 230226-10458425 Internal Reference: ******* In response to your letter dated February 26, 2023, we provide the following information. Ms. ******** account was placed in our office in November of 2022, to collect final move out charges owed to our client, *********** Apartments. Upon receipt of this complaint, we reached out to our client who has not yet provided the documentation requested. However, based on the information provided by the ************** we are cancelling this account from our office. Please allow up to 45 days for this change to be reflected with the **************************** Thank you for the opportunity to respond to this complaint. IQ Data International, **** (*******) is committed to treating every consumer with the dignity and respect to which they are entitled and is committed to its compliance efforts and ethical debt collection practices. All collection employees are trained by a certified Trainer Specialist and, as a requisite of employment at *******, the employee is required to become certified through the *** as a Professional Collection Specialist. Additionally, ******* has received the elite designation of a Professional ******************** System accredited agency through *** International, the primary credit and collection industry organization. Sincerely yours, *********************** Quality Control Assistant ********* International, **** This communication is from a debt collector.DESCRIPTION OF NON-MONETARY RELIEF Account is closed from our office.ATTACHMENTS ******* ******* CFPB COMP RESP.pdf (***** KB)

    Business Response

    Date: 06/16/2023

    Hello,
    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 06/27/2023

    8 months erroneous on my credit report by IQ who does  it respond and affecting my job with the Bureau.

  • Initial Complaint

    Date:05/02/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have had an awful experience with IQ international data that has restricted me from being able to make any progress on a debt that is being unfairly charged to me. The original creditor falsely charged me and would not speak with me at all before sending me off to this collection agency. This collection agency has not even provided me with an account number to go by. I am willing to pay 5%-10% to get it off my report as I am financially struggling to the point of almost going homeless with my young daughter due to this account. I can provide a screenshot of the account on my credit reports but unfortunately do not have an account number to reference. Please I just really need to get this off my report!

    Business Response

    Date: 05/19/2023

    Hello,
    Please accept IQ Data Internationals attached response to ************************* complaint letter.
    Thank you for your assistance with this process if you require additional information, please feel free to contact me by the email or phone listed below.

    Thank you.
    ***********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 05/23/2023

     
    Complaint: 20010078

    I am rejecting this response because: I have a letter from the apartments stating we were model tenants and this just does not match up with charging me an absurd amount after doing a move out inspection with me not there. And then sending me to collections without communicating to me directly and refusing to do so. 

    Sincerely,

    *********************

    Business Response

    Date: 05/31/2023

    Hello,

    Please accept IQ Data Internationals attached response to ****************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:04/05/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I demand that this be deleted from my credit report.

    Business Response

    Date: 05/01/2023

    Hello,

    Please accept IQ Data Internationals attached response to ************************ complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:03/21/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I lived at ****************** located on ***************************************************** between 08/30/2021 - 09/30/2022 (lease term). On 09/30/2022 I moved out of ******* & received a final account statement from them in the amount of $287.34. I informed ******* that they could deduct that amount from my security deposit of $300 in accordance with ******* Statues *****. On 10/31/2022 IQ Data International incorrectly reported $287 as a collection account to the credit ***************** ruined my credit. I contacted IQ *********** claimed I did not have a deposit. I immediately provided them a signed copy of my lease that shows I had $300 as a security deposit but they still refused to remove this incorrect account. I am requesting IQ Data remove this inaccurate account from my report.

    Business Response

    Date: 04/06/2023

    Hello,
    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information, please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Business Response

    Date: 04/14/2023

    Hello,
    Please accept IQ Data Internationals attached response to Ms. *************** complaint letter.
    Thank you for your assistance with this process if you require additional information, please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:03/19/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I moved out of my apartment 10/21/22 & gave notice in writing to move out by 11/30/22. In the notice I requested a copy of the move out charges be mailed to me and included my new address. I never received it. On 01/31/23 I return a message left at my *************************** demanding I pay in full immediately. I explained my intentions to pay what I owe but had not received a breakdown of what I was being charged for. I explained that I was told I wouldnt be charged for certain things & need to verify I wasnt paying for something I dont owe & need to know my security deposit was applied. He claimed he was emailing this info then tried to pressure me to pay before I could see it. I asked why I couldnt dispute the debt and he said I could only dispute it if I paid first. He told me that if I did not pay before seeing this proof he would mark the account as a refusal to pay and take the further action. I know this violates FDCPA section 809d & explained that I knew my rights and would call back once I reviewed the email. I received a list of charges all described as move out charges but nothing showed my security deposit was applied toward the balance. I called back & spoke to a manager. She tried to mislead me into thinking I didnt have the right to dispute. Finally after I threatened a CFPB complaint she said I would need to submit my dispute in writing or email. I immediately sent the dispute asking for more than a list of unspecified charges including how my deposit was applied. 3/13/23 they mailed the exact same vague info they emailed in January. I emailed advising what they sent was not sufficient & reiterated the info needed to validate the debt. I hadnt received a response & got an alert that it hit my credit. I was not given the chance to research before it reported. I have been open about my intentions & due to unethical & illegal practices of IQ data I have suffered stress & financial impacts that shouldve been avoided had they respected my rights.

    Business Response

    Date: 04/13/2023

    Hello,
    Please accept IQ Data Internationals attached response to Ms. ********* complaint letter.
    Thank you for your assistance with this process if you require additional information, please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:03/16/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Acct. # IQ DOWExxxxxxxx 09Cypress Pointe Apts. ** This account is not mine.

    Business Response

    Date: 03/31/2023

    Hello,


    Please accept IQ Data Internationals attached response to **************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:03/14/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with 09 *********************** ** and do not have a contract with IQ DATA INTERNATIONAL IN. They did not provide me with the original application like I asked.

    Business Response

    Date: 03/30/2023

    Hello,

    Please accept IQ Data Internationals attached response to ****************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:03/07/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I.Q. Data International, *** put negative, inaccurate information on my Equifax, Transunion and Experian credit report credit. on 1/21/2023 this collection agency reported to the credit bureaus that I owe them $3945 for a contractual agreement that I had with The Slate Apartments. The Slate apartments was paid in full on 12/16/2022. I have uploaded evidence to support this claim. This inaccurate reporting has hindered me from qualifying for a new home mortgage, obtaining a job and obtaining a new credit card account. I filed a complaint with Equifax, Transunion and Experian on January 17, 2023 but was informed that the account was verified. The reporting agencies did not provide me with any evidence, disclosures or contracts showing any agreement between me and IQ Data International which gave them permission to report my private, personal information or to show that their claim of me owing them $3945 was valid.According to 15 USC ****, this debt collector violated my rights by using false, deceptive or misleading representation. According to 15 USC **** s-2 IQ Data International violated my rights by furnishing information relating to me to three consumer reporting agencies knowing there was reasonable cause to believe that the information is inaccurate.According to 15 USC **** inaccurate credit reporting directly impair the efficiency of the banking system and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system.According to 15 USC **** my right to privacy was violated when IQ Data International disclosed my nonpublic personal information without my knowing or expressed consent. They published information that put me in a false light.

    Business Response

    Date: 03/24/2023

    Hello,

    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

I Q Data International Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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