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Business Profile

Collections Agencies

I Q Data International Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 198 total complaints in the last 3 years.
  • 93 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/03/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I lately acquired my credit report and found these accounts that I never opened, a number of unknown addresses that I never resided, inquiries I never made and even a variation to my name such as: *************************. I have provided below some of the details. I may be a victim of identity fraud because of these entries in my credit report. I have contacted these creditors to make them aware of this. I also found this account that I believe not mine:Acct name: IQ DATA INT (Original Creditor: 09 *************** APTS **)acct no. *****************date opened 04/10/2020 balance $5,804.00 I am not liable for this debt and I do not have a contract with:Company: IQ DATA INTERNATIONAL IN Address: PO BOX 39 *******, ** ***** Tel No: ************** Police Report and FTC Affidavit are attached with this complaint together with dispute letter sent to the bureaus and the authorization for release of information. I also filed complaints thru CFPB. Please delete this account from my credit report at once. Any questions or concerns I can be reached at ***************************************************************************** and email at [email protected] need a response from the company.

    Business Response

    Date: 08/18/2023

    Hello,
    Please accept IQ Data Internationals attached response to ****************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:08/01/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had paid off a collection in July 2020 for ridgegate through IQ Data. In June of 2023 and July 2023, IQ data has marked my credit report for the same issue as opened and then closed. There is no need for it to show up on my report after all these years when it was paid and closed back in 2020. I dont need them messing up my credit with nonexistent issues.

    Business Response

    Date: 08/24/2023

    Hello,

    Please accept IQ Data Internationals attached response to ************' complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 08/25/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************

  • Initial Complaint

    Date:08/01/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I MOVED OUT OF ****************** JANUARY 31,2022. AT THIS POINT I SHOULDN'T HAVE A BALANCE. I TRIED TO MOVE BACK IN ****************** IN MAY OF 2022, THAT'S WHEN I REALIZED I HAD A BALANCE OF ******, IN OCTOBER I PAID THAT BALANCE WHICH IS ALL LISTED ON LEDGER FROM APARTMENTS. AFTER I MADE PAYMENT THE LEDGER IS SHOWING A ZERO BALANCE. IN MARCH OF 2023 I RECEIVED A ALERT ON MY CREDIT FOR A BALANCE OF **** WHICH IS A DOUBLE PAYMENT OF PREVIOUS BALANCE IN WHICH I PAID OF ******. I DISPUTED THE **** AND CALLED THE COMPANY AND THEY ARE STILL SAYING VALID ****. I WENT TO ****************** BEGINNING OF JULY AND THEY ARE TELLING ME ITS NOTHING THEY CAN DO, I WILL HAVE TO CONTACT THE PREVIOUS MANAGEMENT COMPANY WHICH IS ****** MULTI-FAMILY AND THEY ARE CLOSED TO LAWSUITS AND OTHER ALLEGATIONS.

    Customer Answer

    Date: 08/14/2023

    Yes I was trying to see if you received my authorization form

    Business Response

    Date: 08/24/2023

    Hello,

    Please accept IQ Data Internationals attached response to ******************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:07/20/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for the debt with Preserve at ************ **. I do not have a contract with I.Q. Data International, **** They did not provide the original contracts as I requested.

    Customer Answer

    Date: 07/28/2023

    I requested the original contracts via a phone call conversation but the representative was so rude and unprofessional. 

    Customer Answer

    Date: 08/15/2023

    Every time I send this via email it gets blocked so I will leave it here

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    I___Tewodros Negusse_____ expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

    I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, <I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.



    __________Tewodros Negusse______                        ________08/15/2023_____
    Signature                                                                                      Date

    __Tewodros Negusse________

    Business Response

    Date: 09/01/2023

    Hello,

    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:07/14/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Disputing Early Termination Fee collection, reported Nov. 2021. IQ ********) claimed they are representing GK **************************************************** ************ GK) and not a collection agency. ***** states early termination fee, UP to 2 months rent, it doesn't state an exact dollar amount. Lease (pg. 9, #**) also states termination fee must be paid at time written notice is given. August of 2021, twice in email communications, I wrote asking building managment what the termination fee was so I could pay. The manager indicated in writing that only a prorated fee for last months rent will be due. ******** the manager confirmed no termination fee, only prorated rent to settle the lease. After confirmation of the early termination, I paid the requested amount in the online tenant portal, no additional fees list as discussed.Fall 2022, I realized IQ had reported alleged debt to credit bureaus. IQ did not contact me or give notice before reporting derogatory information to credit agencies. I called IQ the agent was verbally agressive and confrontational, unwilling to provide information. Jan 2023, sent IQ a debt validation letter. IQ responded offering two discounted rates but gave no option to dispute. I submitted the attached counter offer, giving notice that the debt is disputed, the collection amount is wrong, and while I don't claim responsibility for the debt am willing to resolve the matter. I offered to pay the discounted rate IQ proposed, if the derogatory information from my credit reports was removed. No response from IQ. This alleged debt is damaging my credit monthly. Defamation of character, as I attempted/willing to pay a fee at time of termination, told no fee, and offered a paid resolution. This debt is negatively impacting daily my life. I want IQ to immediately advise all credit reporting agencies debt is disputed & stop reporting false information. I'm willing to do a pay-for-delete, terms/conditions listed in attached letter

    Business Response

    Date: 08/03/2023

    Hello,
    Please accept IQ Data Internationals attached response to ************************ complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 08/03/2023

     
    Complaint: 20321646

    I am rejecting this response because:

    IQ Data is a 3rd party and was not present at the time of the actual events, or included in the original email and phone conversations, it's unclear to me how they can accurately verify or represent information, 2 years later.

    IQ is overlooking or ignoring key information, 30-day termination was a Special arrangement made between me and the apartment management at the time, The emails I provided in my response, (page 7)   between me and **** property manager *************************. on Aug. 28th stated I can vacate at any time due-- these arrangements and the whole reason for the early termination was due to harassment/vandalism/attempted robbery, I experienced on the property by other tenants.

    Also, see the email communication (pg. 6) on Aug 28th, **************** states, "We will only charge you for the days you are still residing at the property until you turn in keys"  That was her response to me asking about termination fees.

    The termination notice of 30 days was accepted at the time instead of the 60 days.

    The termination fee should have been assessed before (per page 9 of the lease agreement) the last month's rent was paid.  The termination  fee was not requested in the tenant payment portal prior to or included in the the last month's rent.

    Again,  I disagree and continue to dispute the debt amount. IQ needs to relay this information to the collection agencies.

     I do not claim any responsibility/liability for claimed debt but am willing to settle by the terms outlined in my response. The termination process was improperly handled and I can only agree to Partial pay-for-delete. This is my final offer.  


    Sincerely,

    *****************************

  • Initial Complaint

    Date:07/12/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with IQ Data International **** I do not have a contract with IQ Data International **** they did not provide me with the original contract I requested.

    Business Response

    Date: 08/03/2023

    Hello,
    Please accept IQ Data Internationals attached response to ******************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:07/07/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with I.Q. Data International, **** I do not have a contract with I.Q. Data International, ****. They did not provide me with the original consumer contract with my signature on it.

    Business Response

    Date: 07/28/2023

    Hello,
    Please accept IQ Data Internationals attached response to ****************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:07/07/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with IQ Data International **** I do not have a contract with IQ Data International **** they did not provide me with the original contract as requested and they have continued to harass me although I have sent them a cease and desist.

    Business Response

    Date: 08/03/2023

    Hello,

    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 08/08/2023

     
    Complaint: 20285739

    I am rejecting this response because:

    I was never provided a response to any of my request for validation of this debt by this company which is a violation of the FCRA. 


    Sincerely,

    *************************

  • Initial Complaint

    Date:07/02/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not reliable for this debt with IQ Data International , they did not provide me with the original contract as Ive requested.

    Business Response

    Date: 07/26/2023

    Hello,

    Please accept IQ Data Internationals attached response to Ms. ******* complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 08/03/2023

    Im not understanding what this letter is for and what the outcome of this is are they going to remove this from my credit or not I was not aware of such debt and would like this removed off my credit report please 

    Business Response

    Date: 08/15/2023

    Hello,

    Please accept IQ Data Internationals attached response to ******************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 08/24/2023

     
    Complaint: 20266651

    I am rejecting this response because: I was not sent any kind of correspondence regarding this claim as mentioned I had first noticed this in 2022 November and would like this account be removed off my credit report please because Ive been homeless since May 2023 sleeping in my car with my two kids and a dog. With this being on my credit Im unable to get a rental or anything if you can please help me in this matter I would greatly appreciate it.

    Sincerely,

    ***********************

    Business Response

    Date: 10/13/2023

    Hello,

    Please accept IQ Data Internationals attached response to ******************** complaint letter. Additionally, we have included a copy of the second response provided to your office via this portal, which was indicated to us was not recorded as received.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:06/22/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I noticed a collection on my credit remove,from a complex that was over three years ago.I contacted the collection agency and discussed a settlement amount,he offered me to settle for $3737.70, I agreed to settle for that amount, he asked me for a debit card to secure that amount,He told me the card would not be charged at all,it was strictly needed to make sure I get that offer,to make sure nobody else could take the offer back from me. I gave him the card number, but then I called him back to ask him for a lesser amount which he stated that the apt complex said no! I then told him I no longer would accept that settlement amount,about a week later I received a letter in the mail stating that my debit card would be charged for the $3737.70,which I did not give *************** the ok to do that. The payment was not able to be deducted because I contacted the bank and also I didn't have that amount in the bank, remember he assured me that card wouldn't be charged! I then called him and asked him why would he attempt to take that amount out my account,I told him I can't afford that amount,and that I would just have to let that collection sit. I did not have anymore contact with him, on June 22,2023 I received a message saying that there was a new collection put on my credit report,when I looked at my report it stated between June Jun17,2023 and June 22,2023 there had been change to my credit profile,which was the collection being removed,I later got another message saying between June17,2023 and June22,2023 a new collection had been added,which is the same collection.*************** added the collection as new,making it look like a new collection to anyone that takes a look at my credit report. My concern is *************** is now harassing me thru my credit report.

    Business Response

    Date: 07/18/2023

    Hello,

    Please accept IQ Data Internationals attached response to ****************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of ********* International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

I Q Data International Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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