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Business Profile

Internet Providers

Ziply Fiber

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Ziply Fiber's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ziply Fiber has 2 locations, listed below.

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    Customer Review Ratings

    4.53

    Average of 1,484 Customer Reviews

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    Review Details

    • Jerry J

      Date: 11/24/2024

      Representative was polite and helpful. Resolved my problem. It was a little difficult to hear him.

    • Brittany L

      Date: 11/24/2024

      Helpful and friendly. They installed my ziply service without interrupting my business. Highly recommend!

    • Paul P

      Date: 11/21/2024

      Ziply Fiber quickly responded and good services to solve problems when I call for ground line phone was not working

    • Randolph M

      Date: 11/19/2024

      Internet is fast and reliable. **************** and ***************** are top notch and always available.

    • Tami D

      Date: 11/19/2024

      Ziply fiber is great to work with, I would recommend them to anyone.

    • Patrick W

      Date: 11/17/2024

      Patrick W

      Date: 11/17/2024

      The tech that came out was great but the customer service line is god awful. They dont listen to what you have to say and only go off whats on the their screen instead of listening to the customer

      Ziply Fiber

      Date: 12/17/2024

      Hi *******. We appreciate your constructive feedback. We always strive to improve, and if you need any additional assistance, please reach out to us on X, ********, or Reddit. 

    • Stephany K

      Date: 11/17/2024

      Ziply is a reliable, professional company who truly cares for their customers

    • Daniel J

      Date: 11/17/2024

      Zippy Fiber is a good and well off phone company that will give you the service you need

    • Marc S

      Date: 11/15/2024

      After a planned and well announced maintenance window late one evening, in the morning I found my download speed reduced by a lot. I called Ziply and got a very friendly and helpful representative who was technically aware and very helpful in doing the necessary resets on her side (and mine) to get download speeds back up to normal. She was excellent, and all was well by the end of the 9-minute call. Then Ziply followed up with a polite email to customers in my area admitting that they had messed up one detail in their maintenance and that all had been fixed.I give Ziply a lot of credit for effective communication and for admitting an error - and fixing it. We have been very satisfied with Ziply's service and pricing since they took over fiber operations from ******* in our area.

    • Nona S

      Date: 11/14/2024

      Nona S

      Date: 11/14/2024

      Ziply customer service is easy to get a live person on the phone. They listen and take care of business.

      Ziply Fiber

      Date: 12/17/2024

      We love to hear this, ****! Thank you for sharing, and have a great day!

    Ziply Fiber is NOT a BBB Accredited Business.

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