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Business Profile

Internet Providers

Ziply Fiber

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Providers.

Reviews

This profile includes reviews for Ziply Fiber's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ziply Fiber has 2 locations, listed below.

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    Customer Review Ratings

    4.53

    Average of 1,483 Customer Reviews

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    Review Details

    • Anna K

      Date: 10/17/2024

      Anna K

      Date: 10/17/2024

      Service has been very dependable and a fraction of the cost of our previous internet provider.

      Ziply Fiber

      Date: 10/23/2024

      We appreciate the positive review, ****!

    • Abdulla M

      Date: 10/17/2024

      Very courteous and helpful and well versed and resolute in customer care

    • Vera M

      Date: 10/16/2024

      Ziply's representative was very friendly and efficient. He took care of my request. He could not have been more understanding or better take care of our needs.

    • Cheryl W

      Date: 10/16/2024

      Best customer service ever. Issues are fixed in one phone call. Not that I have had many issues, repair service is also great we needed our fiber optic box repaired they came the next day and fixed it and repaired an issue that was caused by another company we had before changing to Ziply. Best prices also.

    • Mike C

      Date: 10/16/2024

      Mike C

      Date: 10/16/2024

      ive had great service with zipley fiber for over a year now. the connection speed is great and it is dependable too. the billing works best for me if its taken out of a credit card, and then i pay the credit card. that way i am free to pay it at different times during the month. that fits my cash flow better. i wish that getting a static ip was not so expensive.

      Ziply Fiber

      Date: 10/23/2024

      A very thoughtful review, *******. ****** for sharing. If there are ways we can improve your current experience with Ziply, we'd love to hear about it! Please feel free to email us at ************************************* with suggestions or questions. We are all ears!

    • Donna B

      Date: 10/15/2024

      My concerns were well addressed, from changing my Email to a promise of current improvement to my internet. My agent was up to date on the physical work of bringing improved internet to my neighborhood. It was a great response to my questions. ***** *.

    • Karen K

      Date: 10/14/2024

      Connecting service to my new tablet went smoothly and efficiently. Excellent customer service by your agent.

    • Candice B

      Date: 10/14/2024

      Candice B

      Date: 10/14/2024

      Ziply was a good experience. I would have continued using them if not for the fact that the area I moved to did not have fiber optics.

      Ziply Fiber

      Date: 10/23/2024

      Darn! We wish we could have kept you in the family, *******. Hopefully we move to your new location soon! Thanks for taking the time to leave a kind review though. 

    • Sharon I

      Date: 10/14/2024

      Ziply has been able to get service to my house when other providers haven’t. Service has always been prompt and quality.

    • Joseph E

      Date: 10/12/2024

      the representatives at Ziply Fiber are far and above the best. they are many many years ahead of any other company I have had to call for service. courteous and respectful, they are there to help their customers as long as it takes. I was extremely satisfied with the customer service and I give them the highest ratings available.

    Ziply Fiber is NOT a BBB Accredited Business.

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