Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Providers

Ziply Fiber

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Providers.

Reviews

This profile includes reviews for Ziply Fiber's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ziply Fiber has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.53/5 stars

    Average of 1,483 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJS K

      Date: 10/04/2024

      5 stars

      JS K

      Date: 10/04/2024

      **************** at ********************** was excellent again and again. The **** took into consideration for my situation and tried to assist me in any way they could. Really great! It made a tremendous difference in my situation.

      Ziply Fiber

      Date: 10/23/2024

      We appreciate the positive feedback on our customer care teams. We have some really fantastic representatives here at Ziply!
    • Review fromVivek K

      Date: 10/04/2024

      5 stars
      Excellent speed both upstream and downstream. Low ping latency. ********* customer service.
    • Review fromPATRICIA J

      Date: 10/02/2024

      5 stars
      It was a pleasant experience. The person that I spoke with was very pleasant and was able to resolve an issue in approximately 5 minutes.
    • Review fromEric B

      Date: 10/02/2024

      5 stars

      Eric B

      Date: 10/02/2024

      Always been great and the customer service I received yesterday was stellar!

      Ziply Fiber

      Date: 10/23/2024

      We love to hear it! Thanks for the kind words, ****. We enjoy reading stuff like this!
    • Review fromJoan H

      Date: 10/01/2024

      5 stars
      Great tech help getting a technology challenged senior back online!
    • Review fromPeter N

      Date: 09/30/2024

      5 stars

      Peter N

      Date: 09/30/2024

      Fast, friendly, effective service. I got a human on the phone very quickly, and he stayed with me the whole time until my issue was resolved. Outstanding service. I'd recommend Ziply to anyone.

      Ziply Fiber

      Date: 10/23/2024

      Thanks for taking the time to share your thoughts here, *****! We appreciate it!
    • Review fromRonald L

      Date: 09/28/2024

      5 stars
      Fast and reliable service would refer thus service to other people
    • Review fromGary F

      Date: 09/28/2024

      5 stars

      Gary F

      Date: 09/28/2024

      I have gotten the best customer service from ********************** than I ever expected. When I call my problem is resolved generally in the phone call. The people I speak to are very well educated and confident in what they do and it shows. Definitely a five-star rating

      Ziply Fiber

      Date: 10/02/2024

      Thank You. We are always glad to hear such great  news.
    • Review fromMaria C

      Date: 09/27/2024

      5 stars
      Always easy to work with and easy to talk to. Have dealt with the Ziply Fiber for years and they are great
    • Review fromDollie S

      Date: 09/27/2024

      5 stars

      Dollie S

      Date: 09/27/2024

      We are very happy with Ziply. Weve been using them for 2 years

      Ziply Fiber

      Date: 10/02/2024

      Hi ******! We appreciate you taking the time out to leave us a review. We are glad that you are happy with your services with us!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.