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Business Profile

Internet Providers

Ziply Fiber

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Ziply Fiber's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ziply Fiber has 2 locations, listed below.

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    Customer Review Ratings

    4.53

    Average of 1,483 Customer Reviews

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    Review Details

    • Kathryn K

      Date: 02/08/2025

      Awesome customer support and awesome service. Covers all of my needs perfectly!

    • Sean F

      Date: 01/29/2025

      Sean F

      Date: 01/29/2025

      Good service. The only bad thing is that they try to force customers into autopay by charging a $5 fee for not having it. I hate autopay and will never use it because I need to have control of when I pay my accounts.

      Ziply Fiber

      Date: 02/04/2025

      We understand and appreciate your feedback, ****. Thank you for taking the time to share your thoughts, and leave us a positive review. 

    • Don F

      Date: 01/29/2025

      My contacted the representative. She was extremely efficient and clearly explained what I needed to do to fix my problem.

    • Collin R

      Date: 01/26/2025

      I have had Ziply for several years now after they bought all the copper in my area from a notoriously horrendous provider. It's been smooth sailing and only getting better since. I have had to call them just once for a DSL syncing issue that turned out to be a bad connection down the street. They had it handled quickly. Excellent service from this company, **** have always been friendly and ***************** I'm upgrading to their 5Gbps fiber. They had even faster plans available but that is more than enough for me. It's nice to see a company moving towards the future instead of stagnating and milking outdated infrastructure.

    • ACT A

      Date: 01/25/2025

      ACT A

      Date: 01/25/2025

      Service is good, but using the *** for payment is terrible

      Ziply Fiber

      Date: 02/04/2025

      We appreciate your feedback on our services and our app. We are constantly seeking ways to improve the total app experience for our customers, and would love to hear what worked and what didn't when you were using it. If you'd like to provide some additional detail, or if there are any unresolved issues you'd like us to address, please send an email (with your account number) to ************************************** Thank you!

    • Andrea H

      Date: 01/24/2025

      All went well. My questions were answered. Representative was kind, patient and thorough.

    • Gerri B

      Date: 01/23/2025

      Gerri B

      Date: 01/23/2025

      **************** was great. He explained everything very thoroughly. I was satisfied with the results.

      Ziply Fiber

      Date: 02/04/2025

      Hey hey! We love to hear this *****! Thanks for sharing your feedback with us here.

    • Gina D

      Date: 01/23/2025

      The wait was 40 min. but, the representative was personable, helpful and efficient.

    • Mark L

      Date: 01/21/2025

      Great service, decent price and great speeds. This is what keeps me with Ziply

    • Nick R

      Date: 01/20/2025

      **************** was great. The installer was great. The price is great. So far. No issues with the internet. I recommend it Thank you.

    Ziply Fiber is NOT a BBB Accredited Business.

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