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Business Profile

Wholesale Toys

Funko Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Toys.

Reviews

This profile includes reviews for Funko Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Funko Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Funko Inc

      2802 Wetmore Ave Everett, WA 98201-3569

    • Funko Inc

      20310 Plummer St Chatsworth, CA 91311-5371

    Customer Review Ratings

    1.02

    Average of 89 Customer Reviews

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    Review Details

    • Kaitlyn D

      Date: 10/30/2024

      Sent me another persons order with their full names provided, there is no support phone number to reach out to correct this

    • Shawn K

      Date: 10/25/2024

      I ordered a custom Funko collector double figure for my nephew for Christmas and what I received is a poorly packaged figures sealed and packaged backwards so you cant see what you paid for. When I tried to contact there is only email which they only answer with a generic email nothing addressing the problem. It has been about 2 months with now answer. ****** down the tubes

    • Karin S

      Date: 10/19/2024

      Aside from taking weeks to ship, when theres a problem, they have no customer service to help you. Its an email drop that automates responses.,

    • Dylan S

      Date: 10/10/2024

      ordered 5 items total, one of the items was completely damaged and the other 4 I never received.. I ended up getting 1 item I never even ordered.. My entire experience with them has been a nightmare and they dont have any real way to contact them..

    • Caraline C

      Date: 10/08/2024

      Absolutely terrible. Sent the wrong item and after multiple attempts of contacting customer service they refuse to respond or send the correct item. I wi never deal with them again.

    • Brittany W

      Date: 10/07/2024

      I placed an order on 9-17-24 during a sale. I received an email 9-21 letting me know that it shipped via *** tracking *** shows they never received the package. I have emailed customer service, filled out the customer service form. Several attempts and absolutely no reply from funko. I tried calling and the phone menu on the line does not do anything. Cant even wait on hold. This was a large order of over $200 and Im wondering if Ive been scammed and need to start a dispute with my credit card. I would love for the company to contact me back to sort this out but Im wondering if they just dont want to honor the sales prices they posted. Absolutely not a good experience.

    • Allyssa V

      Date: 10/01/2024

      No number to communicate with the consumer. Got the ENTIRELY wrong product and no way to have it resolved without waiting weeks. At 50+ dollars a bag the consumer deserves a number to call for issues!

    • Mariana F

      Date: 09/26/2024

      Purchased a custom Funko at their store in ********* and several mistakes were made. I left a ****** review and Funko Hollywood said to email them, but so far they have not responded to my contact requests.I also emailed Funko Inc who said "all sales are final" and it was up to the customer to expect the item before leaving. Sorry, but if your store is dimly lit I cannot see certain details and other issues occured hours later like the ***** piece separating from the face.Until a resolution is reached, I can't support this business any longer. It's a shame because I've spent hundreds over the years and have another custom Funko.

    • Dez V

      Date: 09/16/2024

      My order was supposed to have shipped on 9/10/24 and still hasnt shipped and they wont refund me.

    • Amanda J

      Date: 08/30/2024

      Ive had three packages say delivered that were not. Two just today and I want ANSWERS. Order ******** and ********. I have cameras and can prove they were not delivered. Dont trust this company bunch of scammers

    Funko Inc is NOT a BBB Accredited Business.

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