Reviews
Customer Review Ratings
Average of 257 Customer Reviews
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Review fromMichael Z
Date: 03/10/2023
5 starsMichael Z
Date: 03/10/2023
Awesome customer service, quick and easy install. A good long term investment.
Solgen Power LLC
Date: 06/02/2023
*******, thank you so much! We are pleased to hear you are happy with your purchase, let us know if you have any questions!Review fromRudy A
Date: 03/10/2023
5 starsRudy A
Date: 03/10/2023
Dealing with Solgen has been an easy and smooth process from beginning to end. Its a cloudy day today and my panels are still producing 100% powerSolgen Power LLC
Date: 06/02/2023
****, glad to hear you are enjoying your system! You are correct, even on cloudy days, Solar panels can still absorb energy, albeit not as efficient as a sunny day but power is power! Please let us know if you ever have any questions, we are here for you!Review fromRob R
Date: 03/09/2023
4 starsRob R
Date: 03/09/2023
Great customer service! Had a little delay due to construction retrofit on the roof. However, all employees were great!!Solgen Power LLC
Date: 06/02/2023
***, thank you for sharing your review and we are certainly glad to have the talent that we have acquired in our employees. Thank you for understanding the retrofit delay, please let us know if you have any questions or concerns in the future! Welcome to the Solgen Family.Review fromJustin C
Date: 03/09/2023
5 starsJustin C
Date: 03/09/2023
We are incredibly pleased with our solar purchase. Solgen Power has phenomenal customer service.Solgen Power LLC
Date: 06/02/2023
We are glad to hear you are pleased with your Solar purchase and that Solgen Power provided you with excellent Customer Service. It's important to have a positive experience when making such an important investment into your home! Please let us know if you have any questions, we are here for you!Review fromFrank U
Date: 03/09/2023
5 starsFrank U
Date: 03/09/2023
Got solar! Work out great, took all the permits pain away!Solgen Power LLC
Date: 06/02/2023
Frank, congratulations! We are glad we made your process pain free, please let us know if we can further assist you in the future! Welcome to the Solgen Family.Review fromAlexander H
Date: 03/09/2023
4 starsAlexander H
Date: 03/09/2023
Very polite and helpful staff. Other then getting it turned on but that was the county side of itSolgen Power LLC
Date: 06/02/2023
*********, thank you for the additional review here within the BBB! We appreciate your business, please let us know if you have any questions. Congratulations!Review fromPatricia D
Date: 03/08/2023
5 starsPatricia D
Date: 03/08/2023
Fast. Very communicative. Neat and cleaned up everything. Kept us continuously informed. Am recommending to my *********Solgen Power LLC
Date: 06/02/2023
********, thank you so much for the review here within the BBB, and additionally in Facebook! Reviews mean a lot to us. Please let us know if you ever have questions or concerns in the future, we are here for you!Review fromAshley K
Date: 03/08/2023
5 starsAshley K
Date: 03/08/2023
Im surprised to see all the negative reviews because the only issue we had were scheduling issues. Im a stay at home Mom so I was able to be flexible. I would go through them again.Solgen Power LLC
Date: 06/02/2023
******, thank you so much for your review and recommendation. We are only human and not above making mistakes but when we do, we try to go above and beyond to right any issues.Review fromJason S
Date: 03/08/2023
5 starsJason S
Date: 03/08/2023
Overall a great company to get solar from. Would recommendSolgen Power LLC
Date: 06/02/2023
*****, we appreciate your recommendation! Thank you for taking the time to share your experience with us.Review fromNancy S
Date: 03/08/2023
1 starNancy S
Date: 03/08/2023
They've called me repeatedly after I told them I wasn't interested in their product. Over a year ago I showed interest online looking into solar panels. When Solgen Power called me originally I was interested and spoke to them on 2 occasions. After looking the company and the expense I decided not to do solar panels. I contacted the company representative to let them know that I was no longer interested. They kept calling and pressuring me so I told them to never call me again. They've called every week or 2 for the last year. Every time I block their number they call from a different number. I've been very clear that they have to stop calling me. They just called again and I want to report them.Solgen Power LLC
Date: 06/02/2023
*****, thank you for bringing this to our attention. Large home improvements should not be decisions taken lightly and we are sorry to hear our excitement exceeded reasonable follow up communication. We will speak with our Sales leadership and share your request to not be contacted again.
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