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Business Profile

Solar Installation

Solgen Power LLC

Reviews

Customer Review Ratings

4.26/5 stars

Average of 257 Customer Reviews

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Review Details

  • Review fromKathy E

    Date: 07/24/2023

    5 stars

    Kathy E

    Date: 07/24/2023

    Solgen Power made the whole process of installation and switching ************* energy super easy!

    Solgen Power LLC

    Date: 07/25/2023

    We are happy to provide a comprehensive, complete process that takes the worry away from homeowners. We complete every step of the project on your behalf from beginning to end. Thank you for your five-star review! 
  • Review fromDiane C

    Date: 07/24/2023

    5 stars

    Diane C

    Date: 07/24/2023

    From start to finish Solgen was thorough, accurate, Very Friendly. Every step was clearly explained. Technicians arrived on time, were clean, worked as a team, cleaned up before they left and were Friendly. I highly recommend Solgen if you're interested in solar installation!

    Solgen Power LLC

    Date: 07/25/2023

    Congratulations on going ************** like yours go a long way in helping us continue to work towards our mission of making a brighter future for our people. Thank you for the five-star review, we are here if you need anything!
  • Review fromJennifer T

    Date: 07/24/2023

    4 stars

    Jennifer T

    Date: 07/24/2023

    The process was super easy and our system is up and running. Highlights recommend this company is yoy plan on going solar!

    Solgen Power LLC

    Date: 07/25/2023

    We greatly appreciate you recommending our services! Thank you for your review. 
  • Review fromRobert V

    Date: 07/24/2023

    5 stars

    Robert V

    Date: 07/24/2023

    Solgen has been very good. They follow through on their promises and they did everything keeping us informed all the way from design to producing power. They also answered all my questions even if it required coordinating with the power company.

    Solgen Power LLC

    Date: 07/25/2023

    We are happy to share our expertise in the matter of going Solar! Please let us know if you have any other questions, we are here to help. Thank you so much for taking a moment to share your experience and give us a rating. 
  • Review fromDaniel M

    Date: 07/21/2023

    4 stars

    Daniel M

    Date: 07/21/2023

    Have been very happy with the system. I'm excited to see how we economize with clean energy

    Solgen Power LLC

    Date: 07/25/2023

    Customer satisfaction is always our aim! Thank you for choosing Solgen Power to make the switch to Solar. Congratulations, we are here if you have any questions. 
  • Review fromMike M

    Date: 07/21/2023

    5 stars

    Mike M

    Date: 07/21/2023

    Fast instal and very professional people working for the company

    Solgen Power LLC

    Date: 07/25/2023

    Thank you for your five-star review! We are happy to help. Please let us know if we can be of further service! 
  • Review fromJames H

    Date: 07/20/2023

    5 stars

    James H

    Date: 07/20/2023

    Solgen was straight with me during the sales process, kept me aware of the progression and status of tasks starting right after the contract was signed, and helped me fully step into producing enough electricity for our home use and charging a new EV. The workmanship during the installation was impressive and Ive had no problems.

    Solgen Power LLC

    Date: 07/25/2023

    We greatly appreciate you sharing your experience with the community. Congratulations on making the move to power ownership! Please do let us know if you have any questions. Thank you so much for your five-star review. 
  • Review fromPhong D

    Date: 07/20/2023

    1 star

    Phong D

    Date: 07/20/2023

    Seems like this company likes to lose customers trust by force feeding customers and pushing them to sign papers but this is a big step and should be taken with great care. Sales Rep told us that they would reach out to us before the 3 day grace ****** if we didnt want to go through with solar. We decide to wait until next year, but the sales rep did not reach out to us and tried to change our minds for 2 days which made the grace ****** void. So now we have to pay a 3.5k cancellation fee. ****** learned and will go with another company next year when we are ready.

    Solgen Power LLC

    Date: 07/25/2023

    This is not the experience we like to provide, however, an agreement is binding and our cancellation policy outside of the three day right is outline in that Purchase and Installation agreement. We hope you can go Solar next year, please let us know if you have any questions. 

    Solgen Power LLC

    Date: 07/25/2023

    Upon further review of this matter, we did confirm with our Account Solutions team that even though we may have been out of the three day right, we hadn't completed even the first step in the process, the Site Survey. For this reason, no fees would be assessed. We are reaching out directly to resolve this matter. 
  • Review fromJeanne C

    Date: 07/20/2023

    5 stars

    Jeanne C

    Date: 07/20/2023

    From the start contacting Solgen till now with the *** savings, the decision to switch to solar energy has been a great choice. I would encourage anyone to consider going solar with Solgen Power! 5-stars for going solar with Solgen!

    Solgen Power LLC

    Date: 07/25/2023

    Thank you so much for your excellent review and recommendation! Five-stars truly help us make Solar dreams a reality for other homeowners. We are glad you chose us, please let us know if we can be of further service! 
  • Review fromsusannah m

    Date: 07/19/2023

    5 stars

    susannah m

    Date: 07/19/2023

    DO IT! DON'T WAIT Incredibly pleased with the savings in my energy bill AND the support and service I received from Solgen. They had to continue to hound me as I have alot going on but they were always spot on and the follow-up is incredible. I have not had an experience with any other business as I have with Solgen and cannot recommend them highly enough. I only wish I did this sooner. Amazing company to work with, they made it so easy. 5 STARS

    Solgen Power LLC

    Date: 07/21/2023

    Wow, we are truly humbled by your review and we are so thankful you chose us to go Solar! We love making a brighter future for our people. Welcome to the Solgen Family, please let us know if you ever have any questions!

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