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Business Profile

Property Management

Avenue5 Residential LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Avenue5 Residential LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Avenue5 Residential LLC has 697 locations, listed below.

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    Customer Review Ratings

    1.07/5 stars

    Average of 180 Customer Reviews

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    Review Details

    • Review fromKelly E

      Date: 12/03/2023

      1 star
      Run as fast and far as you can , don't apply if you're denied you won't get your $ as fast as they take it , be prepared for a fight to get it back , ******************* denied my app then kicked me you to the curb, they won't work with you or return your calls. They advertise as a low income property so why the $300 when applying ,it's low income. I wasn't told up front it would take 30 days to get that back , I applied Nov16 , I'm still waiting . Wish I could rate them at zero.
    • Review fromJennifer G

      Date: 12/02/2023

      1 star
      I cant believe what I am going through with Avenue 5. They will harass you and if you go to court they will lie to a judge under oath. Dont rent here. Im seeking council at this point. I cant deal with stupid. They will harass you to the point of showing up at your residence , knocking and ringing the door bell out of control. If you live here or are considering moving here. Dont. If you do document.
    • Review fromKaren V

      Date: 12/02/2023

      1 star
      If I could give zero stars, I would. They manage ********************** in **************, **. The management of the apartments is constantly changing. They denied responsibility for harm caused by exposure to MOLD in not one but two different apartments I occupied during my 14 months there. I had to move out because of health issues related to the mold and they would not let me break the lease even though they knew that the entire reason I was renting an apartment was because I am recovering from massive exposure to toxic mold at my house. After I moved out and they confirmed that I had left everything in good order and issued a refund for my security deposit, they subsequently issued a stop payment order for the check with no notification or explanation. My impression is that Avenue5's policy is to maximize profits at all costs and to s**** the tenants because they know that most people will not pursue legal action. I know of at least a few other tenants who were dealing with MOLD issues. Run away from any property 'managed' by Avenue5 Residential!
    • Review fromJohn J

      Date: 12/01/2023

      1 star
      Not good place to live. They focus on reviews but not quality. Overpriced, not safe.
    • Review fromDeanna W

      Date: 11/13/2023

      1 star
      Unprofessional if they don't like you they will discriminate you and judge you no one ever available
    • Review fromAndrew H

      Date: 11/01/2023

      1 star
      Fake ****** reviews would like to show screenshots where they are trying to buy reviews
    • Review fromStephanie O

      Date: 10/25/2023

      1 star
      If I could rate this property management company a 0 I most definitely would. Ive had sewage and mold issues that are hazardous to our health and yet Ive been given the run around and have not been able to get this addressed with anyone higher than a property manager (who isnt helpful) or customer service.
    • Review fromPenny L

      Date: 10/20/2023

      1 star
      Very unprofessional, would not listen to my concerns over my brother. Tried to kick him out in a taxi cab. And told him to pack his own things. Then the cab leaves him there. This facility Allowed him to make decisions even though he has had 3 strokes, was on life support, and deemed incompetent. They hv no plan of care set in place for him, and yet they want him to leave. He is delusional, and has no home but yet they call a cab. Unbelievable how this place is ran.
    • Review fromHaley B

      Date: 10/19/2023

      1 star
      Worst company ever. Stole money from me when I was moving out . Never paid a day late in rent. Absolutely disgusting company
    • Review fromSharon C

      Date: 10/14/2023

      3 stars
      It would be great if management team understood routine maintenance better!! The dryer outside vents should be cleaned out every **** months...to prevent fires and to increase the efficiency of the dryers!! I requested that mine be cleaned after living here for one year...the amount of "lint" was unbelievable!! My dryer time was slashed in half!! To think of the fire danger!! THIS IS ROUTINE MAINTENANCE!!!

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