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Business Profile

Window Glass

Milgard Windows and Doors

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Milgard Windows and Doors's headquarters and its corporate-owned locations. To view all corporate locations, see

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Milgard Windows and Doors has 19 locations, listed below.

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    Customer Review Ratings

    4.56/5 stars

    Average of 634 Customer Reviews

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    Review Details

    • Review fromJack D

      Date: 04/25/2023

      5 stars
      ****** and **** are excellent. Arrived right on time as scheduled. Replaced window and fixed another damaged crank in record time. Very professional and efficient. They are great ambassadors for Milgard. I have recommended Milgard to many friend and others. Thanks to Milgard for employing such great employees. Both in office and service staff. **** and ******.
    • Review fromGeorge L

      Date: 04/24/2023

      5 stars
      Your people were terrific.They took a sliding door that wouldn't move and rebuilt it so it now effortlessly closes with one finger.
    • Review fromBob D

      Date: 04/20/2023

      5 stars
      We have a lifetime warranty on our windows with Milgard. They have always stood behind their product and the service has been fantastic. All of the technicians are always very professional and respectful and do a great job! Very pleased with our windows and Milgard!
    • Review fromRose Ann B

      Date: 04/17/2023

      5 stars
      Reprehensive who came and repaired the door handle was a very nice man who what to do and had it repaired very quickly. Thank you.
    • Review fromDave S

      Date: 04/17/2023

      1 star
      While the gentlemen who took care of our "issue" today were prompt, kind, and efficient, this was replacement try #3 for one of our slider doors. We ordered two sliders, with each sliding panel to have a 1 x 3 grid in it. During the original install in Nov 2022, we discovered that only 3 of the 4 panels were correct, while the other one had no grid at all. A new panel was ordered and arrived about 8 weeks later with an incorrect 2 x 3 grid in it. A third panel was ordered and it arrived about six weeks later in white (all our windows and doors are black) and with the wrong grid style. Another new one was ordered, and FINALLY, a correct one arrived today and was installed efficiently by the technicians. Questions...- How could someone not catch that 1 of 4 panels was blatantly incorrect in the first place?- Why did someone not catch that the first replacement wasn't spec'd correctly?- Why did someone not catch that the second replacement wasn't spec'd correctly?- Why did it take 20+ weeks to finally resolve our issue (after about 16 weeks waiting for the doors and windows in the first place)?After the second replacement was incorrect, I asked the technician if I would be placed "in the front of the line" since we've had these issues and have waited so long? He responded with, "There is no front of the line -- we are having a LOT of issues that need resolved." NOT a comforting response for a customer. While we are generally pleased with our windows and doors overall, this "slider issue" ranks as one of the worst customer service experiences of my (long) life.
    • Review fromDonna E

      Date: 04/17/2023

      5 stars
      ***********************. Worked with care in my home. Great company response to a warranty window.
    • Review fromGene G

      Date: 04/13/2023

      5 stars
      They arrived when they said they would, were very efficient and seemed to have a routine that allowed them to finish the job quickly. We were impressed.
    • Review fromCatherine K

      Date: 04/13/2023

      5 stars
      ***** was actually early for our appt. He was courteous and efficient, replacing our windows in a timely and careful manner. We appreciate his service. Thank you for the replacement; we can now see out of our windows again!
    • Review fromHeidi G

      Date: 04/13/2023

      5 stars
      Milgard customer service was very helpful and efficient. The service techs who came for the repair were kind, friendly and did an excellent job on the windows. Thank you
    • Review fromKevin M

      Date: 04/12/2023

      5 stars
      Exceptional !We asked Milgard to look after some failed thermopane panels, which they did, quickly, efficiently and competently. Wish I could give them 10 Stars !I'll only use Milgard for future purchases, they've more than earned my loyalty.I couldn't be any happier with their products and service, they're just fantastic !

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