Reviews

This profile includes reviews for Menard, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Menard, Inc. has 304 locations, listed below.

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  Menard, Inc.

  5101 Menard Dr Eau Claire, WI 54703-9604

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  Menard, Inc.

  6800 S 27th St Oak Creek, WI 53154

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  Menard, Inc.

  2535 S 108th St Milwaukee, WI 53227-1923

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  Menard, Inc.

  4309 County Road J Sheboygan, WI 53083-1708

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  Menard, Inc.

  2102 East Springs Dr Madison, WI 53704-7428

Review Details

• Review fromRhonda G

  Date: 10/14/2024

  1 star
  I was in the ********* **** store and paid cash for my purchase I forgot my receipt and called back to see if there was anything they could do and the girl that answered the phone said use a credit card next time and hung up and I tried to contact the corporate office and that’s a joke. I will never shop at menards again!!

• Review fromMichael D

  Date: 10/14/2024

  1 star
  I trust a Menards with special Order doors we are now going on three months and I’ve yet to receive my doors with an incompetent staff at ******** Menards not only did they screw up my order, but they keep lying to me about when the order is going to get there. I feel as though the people in the store are playing games with my order now you’re waiting on your order and you have a client screaming at you and you keep Trinkling them the information the store is giving you and it never happens, do not trust Menards. They will leave you high and dry and they will definitely screw you over. If you have a deadline. It is the worst experience I’ve ever encountered. I’ve been doing business for 32 years and I’ve never been treated the way I have with Menards.

• Review fromRobert L

  Date: 10/10/2024

  1 star
  Menards gives you the run a round on Warranties. You can't call anybody. Mail or email. Whatever happened to good old customer service.

• Review fromTHOMAS F

  Date: 09/26/2024

  1 star
  The flooring we got had a 15-year warranty. Before a year was out the plastic on top of the vinyl plank flooring started coming off all over the place. Contacted Menards. Filled out the form they give you. It is a Menards brand. It has been months. Already had one person slip and fall due to loose plastic. 2 separate contractors say manufacturers defect. Still waiting on Menards. It is a safety hazard that is due to Menards brand flooring. I do NOT recommend buying flooring from Menards. They do not honor their warranties.

• Review fromEmily S

  Date: 09/26/2024

  1 star
  On September 24, 2024, my husband went to the ******** **** Menards store. After going to pick up area to get a door we had purchased, he presented his receipt to exit. The employee asked if he could search the vehicle & husband said ‘No problem, I can open the tail gate from here.’ The employee then specified that he needed to search the interior cab of the truck. When asked why, the employee answered it was to prevent anything from being stolen or anything leaving that isn’t supposed to. He asked employee if theft prevention is the reason for the attempted search, why the employee hadn’t requested to search the van or the truck who were ahead of him in line when the only difference was that he is black & the other customers were white. The employee had no response, & my husband drove away. I contacted the General Manager to get an explanation for what occurred & was informed that this Menards subcontracts security to *********** ****** ******* ******. I requested to know if it is standard procedure to search vehicles. Jordan stated that there are signs posted in the pick-up area that vehicles are subject to search for loss prevention reasons. He stated that it is NOT company policy to search a vehicle interior. The singular sign I was shown states: “Present Your Order Here. Have Trailer Doors Open For Inspection. Thank You For Shopping At Menards. Please Open Trunk For Inspection.” Daryl did confirm that he & the security staff are employed by *********** ****** ******* ******. I asked Daryl if it was common practice to search the interior of customers’ vehicles. His response was “I don’t know why he did that. We usually just look through the windows, you know, as we walk to the tail gate. If we have to look in the vehicle, we just open a door & look inside. We don’t go digging through anyone’s stuff.” Our conclusion then is that the reason for this discriminatory and disparate treatment is my husband’s race.

• Review fromAdrienne D

  Date: 09/24/2024

  1 star
  Tonight, my husband and I went to pick up an online order from Menard’s. Because the items were large, we were given a pass to go pick it up from the back gates area, where the lumber is, etc. My husband went inside and was given the items we ordered, no paperwork at all, and loaded them into our vehicle. We went to the gate to leave and weren’t allowed to leave because we didn’t have a paper receipt, that we weren’t given. My husband showed the gate attendant his order pick up emails but that wasn’t good enough. We let him look in our car, not good enough. We had to drive back to the pick up counter to ask for a receipt. The female manager working insisted she gave us the receipt but she did not. No apology from her for anything. We got our receipt, went back to the gate to try to leave again, and were still given the third degree. We attempted to speak to a manager inside and they couldn’t have cared less.

• Review fromJames G

  Date: 09/20/2024

  1 star
  There 11% off sale is a joke they have it every day so what makes it a sale thats just there regular price

• Review fromSusan C

  Date: 09/11/2024

  1 star
  Bought a washer & dryer on 8/19/24 at Menards, ******* **. Menards' sales person gave me a delivery date of 8/26/24, with appliances coming from appliance manufacturer. Manufacturer's delivery truck did not show or notify me of delay on 8/26. Contacted Menards to find out what happened. In a "bait & switch," Menards put all responsibility on manufacturer. Delivery scheduled for 9/9. Rescheduled to 9/16. The wait goes on. Very bad customer service from Menards. I do NOT recommend buying appliances there.

• Review fromDavid W

  Date: 09/09/2024

  1 star
  I am writing to share our horrible experience with Menards/Capital One Credit. We mailed our payment balance in 10 days prior and they waited until day after due date to post to account. We have paid in full for all charges but contested late fee. They have since added two more at $40.00/ea. plus interest on them!! Just paid off a balance of $136.21 of nothing but late fees and interest for their delay in applying payment on time........ Needless to say we have cancelled card (And all other Capital One Cards)

• Review frommike H

  Date: 09/05/2024

  1 star
  went to menards to buy a dishwasher and a garage door opener found what i wanted dishwasher 426.00 and garage door opener 159.00 when i got to the checkout the dishwasher was 501.00and the garage door opener was 200.00 i ask woah what happened she said oh you have to send in rebates to get your discount then it has to be store credit i could have went to ***** or **** ***** and saved money because you dont have to mess with rebates well menards you can keep the money you stole from me because i will never be back