Reviews

This profile includes reviews for Menard, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Menard, Inc. has 304 locations, listed below.

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  Menard, Inc.

  5101 Menard Dr Eau Claire, WI 54703-9604

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  Menard, Inc.

  15106 Old Mill Dr. Eau Claire, WI 54703

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  Menard, Inc.

  12600 Plaza Dr Eden Prairie, MN 55344-3630

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  Menard, Inc.

  8115 Mineral Point Rd Madison, WI 53719

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  Menard, Inc.

  1400 Gateway Ct. Hudson, WI 54016-9700

Review Details

• Review fromROGER D

  Date: 02/22/2024

  1 star
  ORDERED A TIRE RIM ONLINE! THEY CLAIMED MY ITEM WAS SHIPPED OUT VIA FEDEX ON 02/15/2024! THEY DID NOT GIVE ME A TRACKING NUMBER & THEY DO NOT HAVE A PHONE NUMBER TO CONTACT CUSTOMER SERVICE! I TRIED TO EMAIL THEM & IT STATES "ERROR, UNABLE TO EMAIL"! I NEED SOME ANSWERS!

• Review fromMary K

  Date: 02/13/2024

  1 star
  If could give them a zero I would. Nails all over the driveway you end up with flat tires. They do nothing to compensate you. Another incident I purchased a brand new refrigerator from them with cash. Got it home it did not work. Immediately ( next day) notified them, They told us we could not return it to the store. We had to have it seviced three times in order to get a refund. That's just their policy they said. Sure enough three different times after the service guy came out and said it's irreparable all 3 times .... Got it back to the store and they said now we can only give us an instore credit, because it had been over 30 days. Which by The time you have the service guy come out say it's broken ,wait twelve hours , See, it's still not working, then called the service. Guy wait another week for him to come put.. etc. it had been 32 days only because The service guy had made 3 different appointments in that monthand told us from day one that it was defective. Yet they only wanted to give us an in store credit instead of our cash back. Over $1000. I'm sorry , but nobody is going to tell me where to spend my money and it definitely will NEVER be Menards!!! I did not leave without getting my money back let me tell you that. Unfortunately, it's not the innocent workers but the higher ups. Menards listen up. WORD OF MOUTH WILL BANKRUPT YOU!

• Review fromPeggy W

  Date: 02/05/2024

  1 star
  The current manager at the ******* ** store shouldn't be a manager! He followed me out of the store Saturday yelling things to me! What kind of behavior is that for a manager!? Some of Menards practices are unethical. I've spent Thousands at Menards in the last three months and apparently you don't give a darn! Shame on you!

• Review fromMary M

  Date: 01/27/2024

  5 stars
  I have read alot of the reviews on here about people not getting their rebates after mailing them in. I shop menards alot and love it. I have received the rebate check back for every rebate I have sent in, from a small amount to a large amount . Never a problem.

• Review fromPat R

  Date: 01/20/2024

  1 star
  Menards furniture is junk! The fabric runs and tears, even with little use. I have a Yorkie, and it's too much weight for the fabric. Paid over $600 for press board and cardboard furniture. I have had to do several fixes on our couch in the 1.5 years we've owned it. The only time the couch is used is by our 6lb dog and when company comes. We are elderly, and prefer our recliners. Menards should be ashamed to sell such low quality furniture.

• Review fromCandi C

  Date: 01/15/2024

  1 star
  They have rude employees. And I talk to a manager about it. And he said there's nothing he can do about it right now. But he will talk to his rude employee.

• Review fromFaye C

  Date: 01/07/2024

  1 star
  They don't even deserve one star. I thought I had signed up to MENARDS BIG CARD for a 4.5 percent interest rate over several years. SURPRISE!!???!!!? It shows up as 30.24 percent. Misrepresentation of facts and predatory credit practices.

• Review fromrenee A

  Date: 12/22/2023

  1 star
  Purchased shingles. nails. paid for the delivery. Only went to Menards for the %11 rebate. Have a check for $3.79. Believe it should be $298.10. Have sent in several complaints to there rebate international. No response. Its been since Oct. 2023. Called the store where we purchased the roofing items. Told us to go on the website of rebate international. Now I see that Menards is not BBB accredited.

• Review fromYaya T

  Date: 12/22/2023

  1 star
  I am a 66-year-old woman who is 5'6" and weighs 122. I went to the Oshkosh Menards since I had some other shopping to do elsewhere to get 4 bags of concrete for my husband. I asked for assistance when I purchased and ****** at the gate also called for assistance. I drove in the yard and had to stop a couple of times asking where it was since I wasn't sure where I could drive to. I was told to go to the side door. I went in to see exactly where it was and waited for a while. No one came. I went to ask for a cart and help and was told where I could get a cart from the forklift guy. I got a cart and there were like 5 people standing by the order pick up. I waited again, but no one came. It was bad enough that I had to lift 60# bags onto the cart, and then into the pickup, but almost all the bags had rips in so I had to dig and move for good ones. I have never in my life been so disgusted with Menards in Oshkosh. I don't know who runs the yard, but they should be fired or trained. Thanks for my straining and sore body today. The only nice part was upon leaving, ****** asked if I received assistance and I said no. Then the poor kid had to go to the backup of vehicles explaining that the scanner wasn't working. It took a while for THAT person to assist him in getting it working. Does Menards even care any longer? You get enough money off of people and you think you are saving money, but you aren't - how many people don't bother to send in those stupid 11% "rebates" that you wait forever for? Next time we go, since we have money left on a card, we will go to Plover. Once that is gone, we will go to ******-at least there they have great customer service and they will load items into your vehicle. I want a response to see if anything was done. Bet I won't and nothing will be done. UPDATE-they responded with "sorry". I will NEVER go there again.

• Review fromDeanne M

  Date: 12/06/2023

  1 star
  TOTAL RUNAROUND, INCOMPETENCE AND LACK OF EMPATHY!!!! I ordered 12 pieces of special order siding for a shed repair for our second home. When picking up I was informed that they were not allowed to help me put it on the truck. (My husband and I traveled a great distance from our residence to ****** ** that day. My husband was battling cancer and unable to help secure it on our truck. Shortly after that day, he passed away.) On my second attempt to pick up, I learned prior to pickup that the store returned the materials. Customer service offered to reorder, which I did. The delivery came in on 11/4/23. Within the month I was able to have picked up only to learn that, although their computer showed the order in the store, they were unable to locate it. Yesterday, I called the store and asked for a refund. I was told the only way to get a refund on my credit card was to come into the store, which is too inconvenient to do. Or, they could send out a refund in a gift card. My husband was a self-employed contractor his entire life and I am very experienced with the services in this field. This was my only experience with Menards and I can say without a doubt there will not be a second.