Reviews

This profile includes reviews for First Data's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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First Data has 78 locations, listed below.

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  First Data

  600 Vel R. Phillips Ave Milwaukee, WI 53203

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  First Data Merchant Services

  2020 Lawrenceville Suwanee Rd Ste 102 Suwanee, GA 30024-2663

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  First Data

  6201 Powers Ferry Rd Atlanta, GA 30339-2926

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  First Data Merchant Services

  1169 Canton Rd Marietta, GA 30066-6066

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  First Data Merchant Services

  2155 Barrett Park Dr NW Ste 215 Kennesaw, GA 30144-3631

Review Details

• Review fromDENNY R

  Date: 12/06/2024

  1 star

  DENNY R

  Date: 12/06/2024

  Not a good card at all. You can never get a hold of some one for help. The card does not always work. The app is constantly crashing. Just a joke. They will take your money. Card is always declined even though their is plenty of money in my account.

  First Data

  Date: 12/26/2024

  Thank you for bringing your concerns involving your California EDD account to our attention.  Our records do not show any known outages with the web/app services.  We also show that the account/funds are being successfully used.  If you require any further assistance, please reach out to Money Network **************** at **************.

• Review fromLauren T

  Date: 12/04/2024

  1 star

  Lauren T

  Date: 12/04/2024

  ****! Highway robbery. The most unhelpful, informative, scam of a credit card company I have ever dealt with. Do yourself a favor and **** past this company!

  First Data

  Date: 12/11/2024

  Thank you for bringing the stated concern to our attention. To better assist with the resolution of this matter please send your Merchant Number or the associated Lease Number to the following email address: ********************** Please include ******** in the email subject line. Upon receipt of email, we will be able to assist with the resolution of your stated concerns.

• Review fromSaldy D

  Date: 11/22/2024

  1 star

  Saldy D

  Date: 11/22/2024

  Unethical, unprofessional, predataroy. Appaling business practices. Customer for 6+ years, first held on to $400 000 one year, no notice. Then 3 years later $350 000. No good reason to have done this. Extremely strong financials, just using our funds for their cashflow we believe. Beware.
  
  
  
  
  

  First Data

  Date: 11/23/2024

  Ms. Dollar,

  Thank you for reaching out with the stated concerns. We would be happy to look into the funding hold but would need additional information in order to locate your account to assist. 

  Please email your merchant number, company name and contact information to ********************** Please reference case number 13578456.

  Thank You, Fiserv

• Review fromFIONA Y

  Date: 11/22/2024

  1 star

  FIONA Y

  Date: 11/22/2024

  I bought a new POS device from them, but it was delayed, disconnected, and stuck. It cost me more than $600. The machine failure affected my business. When I asked for a return and refund, their customer service staff told me that they did not support this service. It was an unfair clause.

  First Data

  Date: 11/23/2024

  Ms. ****,

  Thank you for contacting us with the stated concerns. We would be happy to research this issue for you but would need additional information to locate your merchant account for review.  

  Please email your merchant number, company name and contact information to ********************** Please reference case number 13578468.

  Thank You, Fiserv

• Review fromPreet K

  Date: 11/21/2024

  1 star

  Preet K

  Date: 11/21/2024

  We are in the middle of calling this company for multiple hours today due to fraud on their side. They are giving us hurdles to jump through when they allowed someone to activate a card before it was even physically received. Shame on them for taking advantage of people while they're going through a stressful time in their lives. The customer service reps are oblivious and unhelpful, and there has to be someone aware of this rampant fraud. We're out THOUSANDS. I eagerly await a class action lawsuit against this company. Numerous reports of fraud everywhere online. 1 star rating is too high. We'll file a police report and contact an attorney.
  
  
  
  
  

  First Data

  Date: 11/27/2024

  Thank you for bringing the stated concern to our attention. To better assist with the resolution of this matter please send additional information regarding the Money Network account, such as the name, card number, and address to the below email: ********************** Upon receipt we will be able to assist with the resolution of your stated concerns.
  
  Thank you,
  Fiserv

• Review fromMichael G

  Date: 11/21/2024

  1 star

  Michael G

  Date: 11/21/2024

  They suddenly started debiting an obscure account, when we asked what for and a copy of contract EVERY SINGLE PERSON that answered the phone HUNG UP... We have never gotten them to send any authorization to pilfer the account nor would they stay on the phone when we asked questions about the money they took without our knowledge.

  First Data

  Date: 11/23/2024

  Mr. *******,

  Thank you for reaching out with the stated concerns. We apologize you were unable to get the assistance you needed. 

  Please email us your merchant number, company name, contact information and the amounts in question to ********************** We will review your account and provide an explanation to fees and copy of your merchant agreement. 

  Thank You, Fiserv

• Review fromAmber R

  Date: 11/20/2024

  1 star

  Amber R

  Date: 11/20/2024

  Terrible company signed a contract for $45 a month, and ended up paying over $110-150 A MONTH of fees. on top of the 3% clients were being charged as well.

  First Data

  Date: 11/23/2024

  Ms. *****,

  Thank you for reaching out with the stated concerns. We would be happy to review your merchant agreement against the fees you are being billed however would need more information in order to locate your account. 

  Please email your merchant number, company name and contact information to ********************** Reference case number 13578477.

  Thank You, Fiserv

• Review fromDan J

  Date: 10/30/2024

  1 star

  Dan J

  Date: 10/30/2024

  On behalf of my spouse. We were wrongfully issued a card instead of a direct deposit. When we tried to activate the card. The reps on the phone said we couldn’t because the information was wrong and there was a pending withdrawal (for our money). When calling another customer service representative was extremely rude and would not give us any information or escalation path to resolve our issue. Lied directly to us and refused to help the issue. Unprofessional. In addition, one customer service rep told us it was a warehouse employee who likely tried to steal from us. Money Network refused to give us any information to help file a police report.

  First Data

  Date: 11/04/2024

  Thank you for bringing your concerns to our attention. We reviewed our records and we located an account setup with the *** where where funds are being direct deposited to a *******************, NA account. If you have any additional questions or concerns related to this matter, please email us at ********************* with 13506609 in the subject line. Please include the name, address, and card number received to help us with the stated concerns.

   

  Thank you,

  Fiserv

• Review fromJoel T

  Date: 10/30/2024

  1 star

  Joel T

  Date: 10/30/2024

  This company does not honor their side of the contract and will just withdraw at random larger sums of money claiming it's sales tax

  First Data

  Date: 11/01/2024

  Mr. *****,

  Thank you for reaching out with the stated concerns. We would be happy to assist with review of debits made to your account.

  Please email your business name, merchant number and the dates/amounts in question to *******************************************. 

  Thank You, Fiserv

• Review fromMarilyse C

  Date: 10/30/2024

  1 star

  Marilyse C

  Date: 10/30/2024

  Clover cash advance service is the most unprofessional service that I have ever received. The agreement is that you can get a large sum in cash advance for extra high interests. The way to pay back is that Clover First Data keeps 25% of each daily transactions, before it hits your bank account and goes to the cash advance repayment balance. It was going pretty well until a few months in, I noticed that more than 25% was deducted from daily sales, sometimes up to 60%. Also the balance did not reflect the overcharge. After many many many calls to pretty much all departments, and then email exchange, I am still left with no response, some clover teamp captain and customer representative decided to simply hang up ( I was not disrespectful over the phone) and no one in the entire company seems to want to help. According to customer service, it is not their department, according to cash advance, everything seems fine on their end, no reports from all departments seem to add up and our company paid more than the initial agreement and we still don't have answers. Our accountant and legal team is completely confused. What processing company is so unprofessional and unable to keep track of their transactions? I do not recommend in any way and am so disappointed and left frustrated with this lack of professionalism and rigor.

  First Data

  Date: 11/01/2024

  Ms. *****,

  Thank you for reaching out with the stated concerns. We apologize you have been unable to get the assistance you needed when calling customer service. 

  Please email your merchant number, business name and the amounts/dates in question to ********************** We will research and assist. Reference case number 13498572.