Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Blau Plumbing, Inc.

Reviews

Customer Review Ratings

4.31/5 stars

Average of 84 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNicole A

    Date: 10/26/2023

    5 stars
    Jeff was absolutely amazing! He was super friendly and worked extremely quick to get in and out. I do not know the other gentleman's name that was with him but he was just as awesome! I will definitely use his service again!
  • Review fromJim S

    Date: 10/19/2023

    5 stars
    Very prompt service, Jeff diagnosed the problem quickly and was very helpful. Thank you for such a rapid response.
  • Review fromJudy S

    Date: 10/18/2023

    5 stars
    Prompt, knew what he was doing. Very polite. Would highly recommend him.
  • Review fromLawrence F

    Date: 10/14/2023

    4 stars
    a very good experience. very happy with the work and service . They came promptly when called
  • Review fromJim C

    Date: 09/28/2023

    5 stars
    Brian is always very prompt, conscientious and professional. Its a pleasure working with Blau Plumbing
  • Review fromScott M

    Date: 09/17/2023

    1 star
    I called them because my sewer in the basement backed up when the plumber arrived I was given an estimate of 700 dollars for 30 minutes worth of work for which all the plumber would have to do is run an electric snake thru the pipe once and that would clear it. 5 years ago I had Blau's come and do exactly that and it only costed me 122.50 for them to run a snake thru the sewer. When I mentioned that to the plumber from blau's I was told that wasn't true and that inflation caused their prices to go up. Prior to the to the plumber arriving someone from their office informed me that they allow the plumber coming to my home to set the price when I refuse to pay the price of 700 dollars I was then forced to pay a 60 dollar trip charge. I did find a different plumber who did the job for 115 dollars and that plumber told me that the price that Blau's gave me was extremely outrageous so I called Blaus office to discuss it with them and I got no where in the end I told the owner that I would be filing a complaint with the better business bureau and the owner responded with threats He told me that if I did that then he would take legal action against me.
  • Review fromLeigh Ann T

    Date: 09/11/2023

    5 stars
    Great service from the first phone call until the work was done. We appreciated the effort to get someone out to our home on a Saturday afternoon. The journeyman and assistant did a very professional job. Great service!
  • Review fromJohnnie C

    Date: 08/05/2023

    5 stars
    Agents did an excellent job of quickly locating and finding the problem.
  • Review fromAnthony T

    Date: 07/19/2023

    2 stars
    The service I am sure was fine, that isn't the issue. The cost, however, was outrageous. $484 to replace an existing kitchen faucet, in which I had already bought the replacement. And that was after the "20% discount". The plumber completed the work in 45mins. Then they had the nerve to give me a $5 coupon for future work. I was referred to this company by All Star Pros and was told it would be an $89 service charge to have someone come out, but told the cost would depend on the work. Do you homework, shop around, get a quote with numbers and if you can afford Blau's costs go for it. The old faucet was leaking badly and I just needed the work done or I would have declined the service and shopped for another company.
  • Review fromJune R

    Date: 07/15/2023

    5 stars
    Casa did a great job, was very informative and cleaned up after himself. Totally satisfied.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.