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Business Profile

Wood Engraver

Sportsman's Connection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wood Engraver.

Reviews

This profile includes reviews for Sportsman's Connection's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sportsman's Connection has 2 locations, listed below.

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    Customer Review Ratings

    1.82/5 stars

    Average of 98 Customer Reviews

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    Review Details

    • Review fromMegan W

      Date: 03/05/2024

      1 star
      Order a custom map on 12/18 - 56 business days later and still no map or no response from company. DO NOT ORDER. This company is a scam!! Uses product images as click bait on social media to steal money from people just trying to buy an authentic gifts for family members and friends.
    • Review fromMarion M

      Date: 03/01/2024

      1 star
      DO NOT ORDER FROM THIS COMPANY. I placed an order in Nov, my credit card was charged that day and it is March 1st and I have not received my custom map. I have called and emailed and no response. After reading numerous reviews it's quite evident they are sitting back taking peoples money. Someone needs to investigate and shut this company down. They need to be held accountable.
    • Review fromJeff L

      Date: 02/28/2024

      1 star
      Beware of this company! The map I ordered in October arrived damaged. After ignoring multiple emails over several weeks, they gave lip service to making it right. Three months (and more email prompts from me) later, they finally sent a replacement. But the replacement did not have the finish I originally paid for - and it was missing the raised detailing of the previous (damaged) map. Once again, they have ignored multiple emails regarding this over several weeks. Sportsman's Connection lacks quality control, professionalism, and integrity. Buying from them is a gamble, and you may find yourself our $300+.
    • Review fromAmber N

      Date: 02/20/2024

      1 star
      I placed an order in early December for a Christmas gift. I was told it would arrive by Christmas. They never responded to emails. As of the end of February I still don't have it. They gave me a fake *** number in early February and still nothing.
    • Review fromPatti H

      Date: 02/15/2024

      1 star
      Ordered 2 custom maps on November 14,2023 and 3 months later Ive received nothing. They dont answer the phone or emails. Its time to contact my credit card company!
    • Review fromJason B

      Date: 02/14/2024

      1 star
      Buyer Beware: Proceed with caution when ordering from this company. The best-case scenario is that this is a small company that is continuously overwhelmed with orders by their reckless advertising on social media. Worst case, this is just an outright scam. Here is my timeline of events:-October 20, 2023: Placed order for a lake map, credit card charged, order status set to Awaiting Fulfillment.-From all the documentation posted on the website at the time of placing the order, the map should have been delivered no later than November 30.-Received no status update, so emailed orders @scmaps.com on November 27, 2023.-Received no reply, so again sent an email to orders @scmaps.com on December 8, 2023.-Received no reply, so called two different phone numbers listed for them numerous times on December 11, 2023. No one ever answered the phone. Also left a voice message, and never received a call back.-Filed a credit card dispute on December 19, 2023.-Received a generic email from the company on January 22, **** apologizing and stating that theyre trying to get caught up with orders.-Received an email from the company on January 31, **** stating that my order was cancelled.-Credit card dispute closed in my favor February 14, ****.In some of their review responses, you will see an emphasis on how these are custom products that take time to produce. However, I took screenshots of the *** and the product description at the time of ordering and the website did not set this expectation. The documentation specifically said **** business days to produce a design that has not been done before. Regardless of production time, their lack of customer communication is inexcusable.
    • Review fromBrian H

      Date: 02/02/2024

      1 star
      Placed an order in November 2023, as of February no map, no answer to email inquiries and my $470 payment not refunded
    • Review fromJennifer C

      Date: 01/29/2024

      5 stars
      Beautiful map! & excellent customer service! I did place an order in early December hoping to get it in time for Christmas. When ordering I saw that these maps are made to order and that maps they didnt have listed would take longer than 2 weeks time. With the busy holiday season and this being a small business, I did not expect the map to arrive on time. It didnt, but thats ok. It was well worth the wait and the person we gifted it absolutely LOVED!! It. So happy we ordered.
    • Review fromMatthew E

      Date: 01/25/2024

      1 star
      I placed an order on 12/12/2023 thinking it would arrive for Christmas - the site said that if I did a custom engraving it would not make it in time so I did not do a custom engraving. They sent me a note that said it would not be there by Christmas and when I asked for a refund they refused. Next they said *** would pick it up on 1/16/2024 but nothing has changed and they are completely unresponsive. I would not use this company, completely unreliable.
    • Review fromJoel M

      Date: 01/24/2024

      1 star
      I placed an order on 10/12/23 to have a map in time for my brothers 40th birthday. Well 1/26/24 is his 40th and its still not here despite 2 people on the phone guaranteeing it and two happy little Christmas postcards getting me all excited about delivery. If I ever get it Ill be surprised, but this company should be ashamed of poor communication about wait times. Its affecting people holidays, family trips, and memories because of their poor business practices.

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