Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Retail Florist

Bloomex

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Florist.

Reviews

This profile includes reviews for Bloomex's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bloomex has 24 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bloomex

      6 3510 27 St Ne Calgary, AB T1Y 5E2

    • Bloomex

      6067 88 St NW Edmonton, AB T6E 5T4

    • Bloomex

      10000 100 St Edmonton, AB T5J 0N5

    • Bloomex Inc.

      1100 Main Street Winnipeg, MB R2W 3S2

    • Bloomex

      8-4095 Belgreen Drive Ottawa, ON K1G 3N2

    Customer Review Ratings

    4.05/5 stars

    Average of 395 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAngel D

      Date: 20/08/2024

      5 stars
      I was very pleased with the service we received from Bloomex. They were very courteous and knowledgeable, easy to work with and very understanding. I highly recommend!
    • Review fromMontanna P

      Date: 20/08/2024

      5 stars
      They have amazing customer service the flowers our beautiful lots of bouquets to choose from very happy with my purchase.
    • Review fromShaquera S

      Date: 20/08/2024

      5 stars
      I definitely recommend this company! The service was great and the employees were very nice! The flowers were everything I imagined!
    • Review fromCashae J

      Date: 08/08/2024

      5 stars
      I love how the staff is very professional and dedicated to helping you find the perfect flowers. I wanted a special bouquet of flowers colors pink and blue for my great grandma tombstone. They didnt disappoint me I was very pleased with the bouquet.
    • Review fromBrittani W

      Date: 08/08/2024

      5 stars
      Love the different arrangements offered and the customer service went above and beyond I had a different company call out at last minute and it was saved here. 10 out of 19 recommend
    • Review fromConstance M

      Date: 02/08/2024

      5 stars
      Staff is super friendly and it's easy to find exactly what your looking for since there are so many options to choose from.
    • Review fromAshley H

      Date: 29/07/2024

      5 stars
      I usually don't take the time to leave reviews but the service was so outstanding I had to speak on what a wonderful smooth ordeal this was. Thank you so much for your generosity and understanding. Fresh flowers..great ordering process..everything worked out great. I will be sure to recommend to all my neighbors and friends and family.
    • Review fromShannon S

      Date: 18/07/2024

      1 star
      I cant even select a star. Four times I have used Bloomex because apparently I dont learn. Two different funeral homes at different times. Both arrangements were over $100. Did either funeral home receive them? Not at all. When I contacted customer service they said my 24 hr time frame was over for complaints. I never thought to text the families during the service to ask if they got their flowers!!!No refund, no compensation no further contact from them. Last week again a family funeral. I chose two beautiful arrangements.(the same arrangement to both places) One to go to *********** one to go to ***. Bloomex did contact me to say that Lillies were not available. Had they gone to ****** or the farmers market, ******* is full of Lillies. Anyhow they assured me a suitable flower would be replaced into my arrangements. I was fine with that. Upon receiving photos of what was sent from the recipients I was horrified. I wish I could post pictures. Both homes received a bouquet that must have been picked up on their way past Superstore and put in a vase. I had ordered a chocolate brown basket with Lillies roses babys breath set in a high setting surrounded by greenery. What was delivered were a few daisys most likely some dandelions for color and a few carnations. I am devastated that these were sent to family from our home on the death of our beloved family member. Our family must think that I had a spare $12 to send condolences Did I mention I was charged the full amount of $85 EACH for bouquets that are found in grocery stores. I was offered a credit for one delivery which I took as I wasnt going to get anything back from them if I didnt. Currently I am now going after them for the second delivery but I know their response will be its past the 24 hrs they give to receive complaints I will admit that their response time to my many emails had been answered within a day of sending them. Dont use this florist! 4 out of my 6 orders were a disaster!

      Bloomex

      Date: 25/07/2024

      I'm sorry to hear about your negative experiences with Bloomex. Its frustrating and disappointing when order for a sensitive occasion faces a substitution. Thank you for sharing your feedback. Due to our order volume fluctuation, we reserve the right to substitute with similar products of equal or greater value. Please be sure, a specialist of customer service department will reach out to you shortly to address your concerns. We apologize for any inconvenience caused.

      Thank you,

      Bloomex

    • Review fromHolli K

      Date: 12/07/2024

      5 stars
      I was skeptical about trying this at first, but I am so glad I did! This was easy, fast with a great selection. I would highly recommend this to anyone of all ages! It's a must have!!! Try it, You went regret it!!!!
    • Review fromMarc G

      Date: 07/06/2024

      5 stars
      Very easy ordering over the phone. Great customer service with helpful suggestions. Beautiful bouquet, delivered on time. I definitely made the right choice with using Bloomex!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.