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Business Profile

Delivery Service

uniuni
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for uniuni's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

uniuni has 2 locations, listed below.

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    • uniuni

      100 10851 Shellbridge Way Richmond, BC V6X 2W8

      BBB accredited business seal

    • uniuni

      3750 N Fraser Way Burnaby, BC V5J 5G1

      BBB accredited business seal

    Customer Review Ratings

    1.08

    Average of 513 Customer Reviews

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    Review Details

    • Dan D

      Date: 28/10/2024

      They left my package in front of the store when was closed. The package was stolen in the next 5 minutes. They never call or to intend to deliver again.

    • Marijana W

      Date: 28/10/2024

      This company is a scam. They say they deal with logistics and delivery, but I dont think that is the truth. In just matter of few days 3 of my packages were stolen by their employee delivery driver. This guy would deliberately go to the wrong address, attempt to deliver by posing the package next to a mail box taking a picture as proof of delivery and just walk away with my packages. I have tried calling UniUni customer support but they are not much of a help. I have to contact law enforcement and file a missing/stolen package report and I try to retrieve it.

    • VALERIE H

      Date: 27/10/2024

      Stole my package by sending a photo of it at someone elses door

    • Beneda L

      Date: 25/10/2024

      This company needs to be out of business . 3x they have stolen my packages. Just 2 days ago another theft happened, with the driver taking a picture in my mailroom by the mailbox and notifying that package has been delivered . Instead of them to come directly to my door . Mind you i live on the lobby . Extremely disappointed with this company. Everyone needs to be fired immediately

    • Jess L

      Date: 22/10/2024

      I'm very upset the idiot driver had my phone number and was on file to call me when arriving. I waited almost 3 days then I got a notification saying packge rejected. My package is on the way back to *********** i live in *******. They are a garbage delivery servive.

    • Latonya L

      Date: 22/10/2024

      I give this company A -00 First of all they delivered the package with a broken seal and open bottle which was spilled all in the bag. ***************** is horrible now I have to take half a day just to ****** how to get a refund. This is a big problem and 1 reason why I don't shop online!!!!!

    • Amanda M

      Date: 21/10/2024

      No one attempted to make a 2nd delivery as stated, in which I told the *** today (who disrespected me by ending the call while I was speaking). I received a text while at work on the 18th to confirm my address which I did and stated that I would be home by 4:30pm; I did not receive no reply. Went to track my ********** said that the driver attempted to deliver it yesterday (20th) which clearly the driver did not make an effort at all (no communication & no delivery). I was home all day Saturday and even missed work on Sunday waiting for my parcel to arrive. The rude CSR said that the driving is on his way to *********** warehouse to pickup my parcel and that it would be delivered in 24hrs. I told him that it has to be delivered by tonight because I'm working tomorrow and cannot afford to miss work. I'm asking UNIUNI to take my matter along with all customers seriously and hire people who are motivated & competent to do the job!

    • Deena K

      Date: 21/10/2024

      The driver never attempted to deliver, instead that posted a picture of my house (stock photo from over 4 years ago before I bought the home) it was not even the correct paint color, and it was just a photo from a real estate webpage. The driver stole all of the packages - they didnt lose anything. I was to receive 2 packages that they said were delivered, but that is a lie - my office window sits on the street, and nothing was delivered. I also live in a gated community that lets you know when you have a delivery - nothing. Request to not use this service, even if your vendor uses them, decline their service.The drivers they use gather up thepackages and never deliver.

    • William V

      Date: 20/10/2024

      Im going through all the comments and Im having the exact same experience with this company. Needs to be investigated!

    • Chez F. D

      Date: 20/10/2024

      DO NOT USE UNIUNI!!!! Fraudulent Service!!!! UniUni has lied twice about attempting to deliver my package. I have a conceirge service that accepts packages and/or direct delivery drivers to the mailroom for oversized packages and all mail locations have surveillance. My concierge and property manager do not show record that UniUni attempted a delivery for my unit on the days reported in their system. Furthermore, the most recent failed delivery attempt was at 6:26PM EST on Sunday, 10/20/24 and then noted that my package was returned to the warehouse at 6:27PM EST on 10/20/24, Sunday. Unless the warehouse is in my subdivision I dont know how a delivery was attempted and then arrived at the warehouse 1 minute later. Needless to say, I still do not have my package. The ************************** needs to investigate this company. Far too many complaints to still be doing business in *******.

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