We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Department Stores

Walmart Canada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Department Stores.

Reviews

This profile includes reviews for Walmart Canada's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Walmart Canada has 204 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.05

    Average of 166 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • David O

      Date: 06/11/2024

      Walmart ********** ** * ******** **** ***** takes 2% as a monthly interest for their credit cards. Thats too much on a monthly charge

    • Mel B

      Date: 05/11/2024

      Tried to file a claim to the 3 warranties that I purchased at Walmart. I was sent to ******* and then to ******** then to Walmart Protection plan. ******* said it's ******** who now handles the Protection plan. ******** gave a lot of excuses that they couldn't find my plan and then sent me email that they did found it but still wouldn't pay up because the plan for my Protection is under a different name which I couldn't understand since I didn't use any other name. Now they couldn’t help me because my name isn't on the account. I filed August and now it's November. Told me to go to Walmart CSR. I was given a number for Protection plan. Now the number for Protection plan is saying the 2 year warranty is expired and that they're the only one who handles the Protection for Walmart. Never again I would buy a Protection plan from them due to the headaches that I had been through

    • Judy K

      Date: 17/10/2024

      No customer service
      Made one order that was split by the establishment ,in to 2 ,to be picked up on the same day ,but only one was prepared ,and given to me ,at time of pick up ***** ***** ******* 

    • Michael B

      Date: 01/10/2024

      Purchased 75 inch television in July/24, delivered with extremely damaged packaging, item appears fine but concerned of longer term issues due to the rough delivery. Contacted vendor and was advised to either return item which would be extremely difficult and makes no sense since appears undamaged or accept a $5 e-voucher. Poor customer service in my opinion.

    • Kimberly Ann M

      Date: 30/09/2024

      I ordered a ****** ****** Toys, 2 Pcs Construction Vehicles Toy Trucks Set With Music & Light, Excavators Dump Truck Toys through Walmart.ca on Sept. 6, 2024, it was supposed to arrive Sept. 24, 2024, when it didn't I contacted them and instead of letting me know the item was not available they simply sent me a refund even though I told them I didn't ask for one and really wanted this item ** ** ********** ******** ****** ****** **. The original price was 49.57$, so after calling them to show my disappointment customer service was awful they could not even give me a reason why and I asked questions but never got the answer to said questions so I was a bit upset. *** ******** *** ***** ******** ** * **** ******* ****** ****** ** *** ** ****** ** **** *** **** ***** ** ********* *** *** ** ****** ********* ****** *** ********** ****** ** **** ******** **** ****** ***** *** *** **** **** ** *** ******** ** ** *** ** ***** *** *** ** ********* ** ******* ******* *** * ***** ***** To find out the price now is 84.06$ almost double from a few weeks ago. ** ***** ******** * *** ** ** ** **** ******* ***** * ******* **** *** ****** * *** *** ** *** ******** ** *** **** ***** *** ***** **** * ****** **** **** ****** Any information would be greatly appreciated, thank you.

    • Shona H

      Date: 02/09/2024

      Placed an order & was to be delivered 2 days later. Order was delivered, but to wrong address ( delivered to same address, but West rather than East) contacted both Walmart & ***** (delivery company used) both told me that case was escalated. 3 days later somebody else signed into my Walmart account & made a purchase & changed delivery address to their address. Reported this to Walmart & to my financial institution. Recieved a call later that day from delivery driver & told him purchase was fraudulent and NOT to deliver, but to return item to Walmart. Then recieved text from same driver and again told him that it was a fraudulent purchase & to NOT deliver,but to return it to Walmart. Was told okay, no problem, but delivered it anyways. I'm now out almost $400, my bank account has been closed & I cannot even access my own funds & all I am being told by Walmart is that my cases are escalated and all I can do is wait.

    • SARAH R

      Date: 21/08/2024

      NEVER BUYING FROM THIS AGAIN! I JUST LOST MORE THAN 100 DOLLARS AFTER WAITING MY DELIVERY FOR 20+ DAYS, IT SAYS THAT WAS DELIVERED BUT IT WASNT. *** ******* ** ********** ******** I WANT MY MONEY BACK
      I LOST COUNTLESS HOURS WITH THIS, ** *** **** **** ***** ** **** ******** *******

    • Lyna N

      Date: 03/07/2024

      The "*******" Tablet I purchased through the Walmart website was fake. Serial number did not register and the launch OS was very glitchy.
      ******** ****** tech store was *** **** ** the third party company that sold it for $416.99 which should've been the dead giveaway.
      Luckily for me, the Walmart Customer service rep Melanie have been super helpful and was able to troubleshoot and refund the item within the hour of me picking it up in the store.

    • Shadow L

      Date: 23/06/2024

      I placed an order with Walmart that was over $150, but I never received the items. The courier made a mistake and lost the package. I've tried contacting Walmart customer service multiple times to get a refund, but they still haven't resolved the issue. This is extremely disappointing and frustrating, especially as a long-time Walmart customer. I expect much better order fulfillment and support. If Walmart doesn't immediately refund the $150 and provide some compensation for this inconvenience, I'm going to take my business elsewhere *** ***** ********** ******** ******* ***** ** ******** *********** This is unacceptable and I demand a prompt resolution.

    • Julia S.

      Date: 18/06/2024

      They use ********* marketing practices by getting you to sign up for their rewards ********** program without providing you any information in regards to what the program is and I was **** to by a Walmart employee who said my purchase would be fully covered if I signed up. However it was only partially covered and I was not told anything about what I was applying for. The employee said she would explain it all after the application, which does not make sense and she did not do that.

    Walmart Canada is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.