Reviews

This profile includes reviews for MDG's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

MDG has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  MDG

  2940 Bristol Cir Oakville, ON L6H 6G4

• 

  MDG

  Box 120 102 Centennial Square Sparwood, BC V0B 2G0

• 

  MDG

  580 SE Marine Dr Vancouver, BC V5X 2T4

• 

  MDG Computers

  1771 Carling Avenue Ottawa, ON K2A 1C9

• 

  MDG

  422 Thornton Road Lithia Springs, GA 30122

Review Details

• Review fromAllisha C

  Date: 01/12/2023

  3 stars

  Allisha C

  Date: 01/12/2023

  It Takes forever to process and ship. If you need item asap I would suggest that you order it well in advance. I am worried it won't be with me before christmas. Even though I have been told it will be. My item still hasn't even shipped out. The staff seem to say whatever they can to get you to place your order, but this is the longest processing session I've ever had to endure for any item to ship from anywhere.

  MDG

  Date: 08/12/2023

  Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience this may have caused. We understand the importance of timely deliveries, especially during the holiday season, and would like to assure you that respecting given timeframes remains a priority for us. If there is anything more we can do to assist you, or if you have further feedback, please feel free to reach out.
  Sincerely, MDG

• Review fromAmber G

  Date: 17/11/2023

  3 stars

  Amber G

  Date: 17/11/2023

  I have had nothing but good luck except my first case worker didn't email me back at all when I had concerns but then I got a new one as requested and have had fantastic service. Any concerns I can call and get ahold of a person right away usually I have to complaints. *** **** ****** * ****** * ** ** *** * ** ******* ** ** ********** **** ** ***** **** ****** ** **** ** ***** ** ** * *** * *****

  MDG

  Date: 23/11/2023

  Thank you for sharing your experience with us. We apologize for the initial communication lapse with your first case worker and appreciate your patience. We're glad to hear your subsequent interactions have been fantastic. Your feedback is crucial to our ongoing efforts to enhance our services. If you have any further concerns or suggestions, please don't hesitate to reach out.

• Review fromMariah G

  Date: 15/11/2023

  1 star

  Mariah G

  Date: 15/11/2023

  I made an account with them years ago but backed out on buying anything ******* **** **** *** ***** ******** so I called their customer service and told them I don't want to be involved anymore and to delete my account.. So why is it that I still get emails and text messages being ******** to buy something after 5 years? I've blocked their numbers and continually unsubscribe from their emails but they still keep coming! ***** **** *** **** **** *** **** *****

  MDG

  Date: 23/11/2023

  We apologize for any inconvenience you've experienced. We take your concerns very seriously and are addressing this urgently. Thank you for your feedback.

• Review fromDavid S

  Date: 03/11/2023

  1 star

  David S

  Date: 03/11/2023

  I missed a few payments now they say I have 85 more payments to make I owe 900 that math is over 2000

  MDG

  Date: 09/11/2023

  Thank you for your feedback, *****! We are sorry to hear that your impressions are not the great ones. Total cost of the purchase DOES NOT include Interest or fees for the optional products and services. You have opted into 2 optional product and service that MDG offers: MDG ProtectLine Account Protection (“ProtectLine”) and MDG Purchase Benefits Club (“Club”). Optional products and services are also charged in accordance with repayment terms and can be cancelled at any time. Also, a return payment fee is applied for every scheduled payment returned. For any other concerns, you can contact our Finance Department directly on ###-###-####. We apologize for any inconvenience that this may have caused.

• Review fromNick B

  Date: 27/10/2023

  1 star

  Nick B

  Date: 27/10/2023

  Mtg has locked me out of my account completely and will not give me access to it.
  **** **** *********** ** *** **** * **** ** ****** ** ** *******

  MDG

  Date: 03/11/2023

  We're sorry to hear that your experience was not an amazing one, ****! When the Account is not up-to-date, some options on Manage my payments page are temporarily disabled. We would like to assist you further if you have an issue with logging in. For immediate assistance, please reach us directly on ###-###-####. We apologize for any inconvenience that this may have caused.

• Review fromAllan S

  Date: 24/10/2023

  1 star

  Allan S

  Date: 24/10/2023

  Ordered a sectional was to be delivered on Mon Oct 30 Received a phone call on Tuesday Oct 24 and asked if it would be OK to deliver today at 9 am Driver arrived at 9:45 am I thought great I was so looking forward to this,Driver came to me door and told me they will deliver to Bldg but not bring it upstairs 9 am a senior with medical problems and can not lift more than 20 lbs So I told them fine return it
  Phone customer service and told them what was going on and they said yes there would be a charge for that but could not tell me how much
  Nothing was mentioned about this when I made my purchase I check the invoice and nothing
  I told customer service that if this is the way they do things why was i not told at the start My apt # is on the invoice as **** which makes it obvious that it is in the 3 floor
  Very disappointed and will never deal with MDG again
  ***** ***** ******* **

  MDG

  Date: 09/11/2023

  We're sorry to hear that you had a negative experience with the delivery service, *****, and your feedback is much appreciated. We strive to provide exceptional support to our customers, and it's disappointing to hear about the negative outcome. Since is delivered by standard type of delivery, it's required an additional charge if the item is about to be brought inside the apartment. We deeply apologize for the inconvenience that this may have caused.

• Review fromP. L.

  Date: 20/10/2023

  1 star

  P. L.

  Date: 20/10/2023

  I have been a customer for years, I have been receiving multiple emails per week to make a purchase since I'm a valued customer. So I did, they had someone contact me to verify my order. Being a previous customer they said reordering would be easier. I sent them my updated banking information. They said that was not good enough I had to electronically verify my bank through a plaid system. The bank I deal with won't allow a third part company have access the way MDG does it. So I told them. They said the bank statement and void cheque I sent them did not look real. Which is odd because I sent them two different bank statements for the same account within a minute after talking with them on the phone. Again they would not except it. So I sent them an email indicating I was not happy with their service this time around. As they made me feel like a *******l. * *** *** **** **** ** ******** I also said especially since I've bought from them several times before the process was to be easier When I went back to check to make sure my order was cancelled as per my email. They have put a block on me to be able to access my account. Something is not right with this company anymore. It's broken. I will be informing my bank so no payment is removed by them.

  MDG

  Date: 03/11/2023

  We're sorry to hear that your experience with us was not an amazing one, ********! We strive to provide the best possible experience to our customers and apologize for any inconvenience that this may have caused. As an online financing company, we must take precautions when lending to prospective customers as it is different from financing done physically in person. We may require additional verifications or information in decision making process, before accepting any order.

  P. L.

  Date: 13/11/2023

  I had no issue on how you were collecting my bank information. My bank did they ended up cancelling my account and created me a new one because how you were trying to access my information caused their security to red flag you.When I explained this to your representatitive they set another red flag of to my bank. They asked me to get the bank to verify my information. Which the bank feels they did. This icaused another red flag with my bank. I supplied you with evrything manually as I have did in the past. The bank said you could have tried a trial run by taking 3 cents out right away like some other companies do to verify the account holder. I'm sorry I don't except your response. **** ****** ******** ******* ** **** *** **** *************** *** * **** ***** ********* *** *****. I will never buy from you again. And others are not going to either. I found the product for half the price at a local vendor. Funny you still send me emails trying to get my business. Don't you communicate with each other. My bank says there is a lot of back door frauds out there and that's why they flagged this transaction. This is the end of my communicating with you.

• Review fromMikalah C

  Date: 28/09/2023

  1 star

  Mikalah C

  Date: 28/09/2023

  Still took my money and wouldn't accept my fiancees void cheque even though it is joint with my account! Just because it doesn't say my name! ***** ******* ******* **** **** ***** *** **** ****** *** and argue with you about your banking information and your void cheque information! ** *** ******* **** **** ** ****** ****** **** **** **** *** *

  MDG

  Date: 20/10/2023

  We're sorry to hear that you experienced difficulties during the ordering process, *******! We strive to provide the best possible experience to our customers and understand how frustrating this can be. Due to security reasons, we may require additional verifications or information before accepting any order. Please understand that we are an online only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.

• Review fromMichelle M

  Date: 20/09/2023

  1 star

  Michelle M

  Date: 20/09/2023

  **** *** **** *** ***** ***** **** ****. They first accepted me and told me payment will be deducted and then my order would be shipped out. I called them back a day later and told them that my bank card had some fraud done on it and the bank is going to issue a new card with in 2 to 3 business days they said ok call us back when you receive it, I did. When I called they said payment was pending ok so I waited over the weekend and then they told me that payment was declined and I said it couldn't have they said my account was closed **** * **** So I called back to speak to upper management they said why , excuse me maybe I could help My reply was no I'm sorry but I must speak to management hold 1 minute they said and disconnected me . I called back gave my information again they told me Since my payment was declined that I would have to wait 3 months after specifically talked and told the first gentleman what happened he said no problem .

  MDG

  Date: 27/10/2023

  We're sorry to hear that you had a negative experience with us, ********! We strive to provide the best possible experience to our customers and apologize for any inconvenience that this may have caused. Down payment is required due to security reasons. As our records indicate, the down payment scheduled returned as insufficient funds. The order was automatically cancelled in accordance to our policy. Unfortunately, in such cases you must wait for 3 months to be able to re-apply.

• Review fromDeborah N

  Date: 12/09/2023

  3 stars

  Deborah N

  Date: 12/09/2023

  product is always good but would never pay an extra $29 for express shipping it's * *** *** still get the product as if you didn't pay for express shipping you just lose out$29

  MDG

  Date: 25/10/2023

  We are sorry to hear about your negative experience with the ordering process, *******! We strive to provide the best possible experience to our customers. The Priority processing for Returning Customers refers to expedite review of your order with our Verification Department. We apologize for any inconvenience that this may have caused.