Reviews

This profile includes reviews for MDG's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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MDG has 14 locations, listed below.

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  MDG

  2940 Bristol Cir Oakville, ON L6H 6G4

• 

  MDG USA Inc.

  Columbia, MD 21045

• 

  MDG

  Edmonton, AB T5T 6G7

• 

  MDG

  3422 Old Capitol Trl PMB 1993 Wilmington, DE 19808-6124

• 

  MDG

  641 Industrial Dr. Cary, IL 60031

Review Details

• Review fromTanja C

  Date: 08/09/2023

  1 star

  Tanja C

  Date: 08/09/2023

  I do not know how many documents I must send to proof where I live? After everything they come and tell me sorry, we do not accept this and that. After the first payment was deducted. They really are giving me a hard time and ***** ** **** **** * *******l because all my mail goes to a po box number.

  MDG

  Date: 20/10/2023

  We're sorry to hear that you experienced difficulties during the ordering process, *****! We strive to provide the best possible experience to our customers and understand how frustrating this can be. Please understand that we are an online only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.

• Review fromAmber S

  Date: 08/09/2023

  1 star

  Amber S

  Date: 08/09/2023

  Still have not received my order. They have taken 3 payments

  MDG

  Date: 06/10/2023

  We're sorry to hear that you experienced issue with the delivery, *****! We strive to provide the best possible experience to our customers and understand how frustrating this can be. The item is shipped after the order is invoiced on our side and it takes 3-10 business days for shipping approximately. As per the tracking number, the order has been delivered on September 8, 2023. For any inquiries regarding the delivery, you can contact our Customer Care Team directly on ###-###-####.

• Review fromKimberly R

  Date: 01/09/2023

  1 star

  Kimberly R

  Date: 01/09/2023

  **** ******* ** ** ******** **** *** ******* ** ** ******** ***** I just made my second purchase one of 3 through MDG and I was actually pleased with my first computer it was a ****** 23.5 inch screen desktop with a touch screen all in one. So that computer got broken *** ** * ************* and I purchased a second computer as they would not honor the guarantee on the computer. I finally get the second order as I'm opening the box I realize that this is absolutely not the computer that I already had. I called a Stacy answered the phone and proceeded to tell me that I could not send this computer back all sales are final! How *** **** is something final and you're opening the box and realize that it is not the same computer system. She told me it was an upgrade even though it's not a touch screen she told me it was an upgrade even though it doesn't have the disc DVD player on it she told me it was an upgrade even though the mouse doesn't work as it's supposed to it's not Bluetooth into my computer as the other one is! ****** ** *** *** ******** **** *** ** **** **** *** ***** ******** **** ** ***** ** ***** ******** How is it that you can make a purchase and it's supposed to be one thing and when you call them they tell you that it's too bad you can't return it even if it's not what you looked at online. Well yes I looked at it online but this is not what I looked at online. ** *** ******** **** *** *** ** ****** **** ** *** ******** **** **** **** * *** ** *** **** ******* *** **** ** ********* ************ **** ***** **** * ******* **** **** *** ***** * ****** ***** **** **** ***** ******** **** ***** ****** ** ** ****** *** ******* *** ** ** ***** ** *** **** ****** **** ***** ****** ******** ****** *********** ******* ** **** ********* ** *** ****** ** *** ********** ** ***** **** ******* *** ****** ****** *** **** * ***** **** **** **** *** **** *** ** ***** *** ** ** **** **** ** ******* * **** ** **** ** ***** *** *** ***** ** **** ***** ******* **** ****

  MDG

  Date: 24/10/2023

  We are sorry to hear that the item you have purchased was not as you expected, ********! As our records indicate, our Customer Care team requested photos of the item to exclude physical damage, so that we can create the Electronic label. Unfortunately, we were unable to reach you to finalize the request nor we received the requested photos. We apologize for any inconvenience that this may have caused. You can contact our Customer Care Team directly on ###-###-#### for any further assistance.

• Review fromSpencer S

  Date: 08/08/2023

  1 star

  Spencer S

  Date: 08/08/2023

  Got a defective electric bike and no way to honor the warranty broke within 2 days of riding. ** *** *** **** **** ******** ****** **** *** * ****

  MDG

  Date: 20/10/2023

  We sincerely apologize for the inconvenience caused by the defective product, Spencer! We understand how important it is for our customers to receive their items in perfect condition. The issue must be reported in first 30 days of the delivery, and we have strict procedures defined in our General Terms of Use regarding it **************** We hope that we'll have a chance to make your experience a better one.

• Review fromBret t

  Date: 03/08/2023

  3 stars

  Bret t

  Date: 03/08/2023

  It's pretty cool that you can get something when you need it. As long as you're working, but had issue with the TV has dark spots in the screen they ship a second one way better than the first one but still has spots in it. Probably why they're on clearance

  MDG

  Date: 27/09/2023

  Thanks for sharing your experience with us, ****! We sincerely apologize for the inconvenience caused by the product condition. Your satisfaction is our priority, and we appreciate your feedback. Please contact our Customer Cate Team directly on ###-###-#### for further assistance regarding this matter.

• Review fromMaureen A

  Date: 01/08/2023

  1 star

  Maureen A

  Date: 01/08/2023

  I have ordered and received many things. No issues with anything until this last order. I ordered 2 phones. I live in Canada, MDG is Canadian. Didn't think I would receive American Phones. One is locked to a carrier in the states and cannot be used in Canada. The second also has American Protocols as it is American based. These will not work with Canadian apps or with Canadian support systems.
  I have to jump through hoops to prove the issue. So at this moment still being told I will have to pay for their non usable products here in Canada.

  MDG

  Date: 06/10/2023

  We are sorry to hear that your experience with the recent purchase was not an amazing one, Maureen! We strive to provide accurate and exceptional service to our valued customers, and we apologize for the inconvenience that this have caused. As our records indicate, the order was cancelled and the items were returned back to the Seller. We hope that we'll have a chance to make your experience a better one.

• Review fromLee H

  Date: 27/07/2023

  1 star

  Lee H

  Date: 27/07/2023

  I purchased a washer to. E delivered, $150 and should arrive in 3-4 weeks and I will be contacted 1 or 2 days in advance. I was given 11 hours and no way to talk to **** ***** since I didn't have MDG info. And best buy did not care, more has MDG cared I had to take work off since it was not enough notice ** *** ** ******** ** ** ******

  MDG

  Date: 06/10/2023

  We're sorry to hear that you experienced issues with the delivery, ***! We strive to provide the best possible experience to our customers and understand how frustrating this can be.
  Your feedback is much appreciated as it help improving the service in the future.
  For any inquiries regarding the delivery, you can contact our Customer Care Team directly on ###-###-####.

• Review fromTonnie G

  Date: 11/07/2023

  2 stars

  Tonnie G

  Date: 11/07/2023

  I had a great experience with them, so I decided to purchase 2 televisions from them. When talking to a customer service representative, he stated that since I was a valued customer that I would receive a sound bar for each television for free. Well, it wasn't free and was also charged for to HD cable cords I didn't need or ask for. Called to speak to someone about it, and was told that the company doesn't do offers like that. Told her to go look at my original order and she could see that I didn't place those orders, but wasn't able to look it up. Mind you, that I was using my line of credit only and it was $1,300, and that's it. But end total was $2,100. I'm paying $800 worth of items that I didn't order. Never again.

  MDG

  Date: 06/10/2023

  We are sorry to hear that your experience with us was not an amazing one, ******! As our records indicate, the items mentioned were offered as a special bundle promotion (they were not for free). Also, the discount was applied to both TV purchased. We strive to provide the best possible experience to our customers and apologize for any inconvenience that this may have caused and for any misunderstanding. We hope that we'll have a chance to make your experience a better one.

• Review fromMark M

  Date: 06/06/2023

  1 star

  Mark M

  Date: 06/06/2023

  After dealing with the company for a less than a month, i applied for credit and was approved for 2,500, Was told everything was good they got their down payment and asked my to send social security card and ID to verify ***** ** *** **** **** ********* ******** ************ same day i sent everything i get a phone call saying i didn’t qualify *** *** *************** **** **** *** ************* *** ******** and Told me they will refund my down payment which they shouldnt take till their 100% sure there future customers are really accepted before taking. They definitely lost a customer *** *** ********* * ***** ** **** *** **** ******** * ********** ***** ********* **** ******* ** ******

  MDG

  Date: 06/09/2023

  We are sorry to hear that your experience with us was not an amazing one, ****! Customer's pre-qualification is not considered a final approval decision. As defined in our General Terms of Use ****************, all orders placed must obtain preapproval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information in decision making process, before accepting any order. We apologize for any inconvenience that this may have caused.

• Review fromJohn H

  Date: 29/05/2023

  1 star

  John H

  Date: 29/05/2023

  I purchased a desktop from them and when they arrived it did not work. I've been given the run around from them for 3 weeks now and there's no reason why I should have to go through all this just to get a replacement.

  MDG

  Date: 08/09/2023

  We are sorry to hear about the inconvenience that you have experienced, ****! You were referred to the manufacturer first since your item is still covered with 1 year manufacturer warranty. Per our records, you have decided to send it to the manufacturer for warranty replacement. For any other assistance, you can contact our Customer Care Team directly on ###-###-####.