Consumer Finance Companies
MDGThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for MDG's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 149 Customer Reviews
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Review fromGlenn C
Date: 27/04/2024
2 starsGlenn C
Date: 27/04/2024
Products are already over price. And then with high interest rates. *** *** ****** ********* You paid double for the productMDG
Date: 13/05/2024
Thank you for your feedback! We're sorry to hear that your experience was not an amazing one. We strive to offer fair prices and transparent terms. Your concerns are noted, and will be taken into consideration as we continue to improve our offerings. If you have any further questions please don't hesitate to reach out to us directly. We appreciate the opportunity to address your concerns!
Sincerely, MDGReview fromHeather G
Date: 27/04/2024
1 starHeather G
Date: 27/04/2024
They need a second number to verify... neighbors friends, family, even ur doctor will do... they won't ship until they get that contact numbet... sorry I'm not going to give peoples number out... and I'm by myself... if I would have know I would have NEVER ordered... they won't cancel the order, ******* **** **** ** ** ** ******** ***** * **** **** When a customer asks to cancel an order as they found something else...CANCEL THE ORDER!!MDG
Date: 13/05/2024
We're sorry to hear that you experienced difficulties during the ordering process. We strive to provide the best possible experience to our customers and apologize for any inconvenience that this may have caused. Please note that final approval may involve verifying information, including a secondary contact number. According to our records, your order has been cancelled as per your request. Should you have any questions or require further assistance, please feel free to contact us. We appreciate your understanding.
Sincerely, MDGReview fromJym E
Date: 20/04/2024
1 starJym E
Date: 20/04/2024
***** ** *** *** THIS SERVICE
IT APPROVES YOU FOR LOANS AND THEN REVOKES IT AND FORCES SOME STUPID FINANCING ON YOU.
******** ******* ******* *** ****MDG
Date: 13/05/2024
We appreciate your feedback, and we're sorry to hear about your experience! Our goal is to provide a seamless and positive experience for our customers, and we regret any inconvenience you may have faced. If there is anything we can do to assist you further or address any remaining issues, please don't hesitate to reach out to us.
Sincerely, MDGReview fromSonja W
Date: 17/04/2024
1 starSonja W
Date: 17/04/2024
Just received my tv. Had it for 3 days. And now it won’t even turn on. Called mdg they say to call *******. So I did. Then ******* says nope go to mdg. So I contacted them again and now they are asking me for a bunch of photo and videos and I just want a tv that works ***MDG
Date: 13/05/2024
We are sorry to hear about the trouble you're experiencing with your TV. We appreciate your patience as we work to resolve this issue. According to our records, a replacement has been sent out to ensure you have a fully functioning TV. If you have any further concerns or need assistance, please feel free to reach out to us. Thank you for your understanding.
Sincerely, MDGReview fromROD M
Date: 13/04/2024
3 starsROD M
Date: 13/04/2024
* **** * ***** I had 1 thousand 400 now 1700.00 not sure what causes this. I never made a buy . I was talking to rep re tablet . re credit reporting not sure if reported if not paid or paid also. * *** ** **** **** ******** *****MDG
Date: 13/05/2024
Thank you for taking the time to share your feedback with us! The change in available credit may be a result of a reassessment when you created a new application. Regarding credit reporting, please note that we may report information about your Account to consumer reporting agencies, including on-time, late or missed payments. If you have any further questions or concerns about your account, please don't hesitate to reach out to us!
Sincerely, MDGROD M
Date: 16/05/2024
So if I have not received the unit and application did not go threw cause I cancelled it if I see I owe money no payment was made on my report how do I dispute this cause I dealt with ******** and took my stuff back it was on report. They don't do credit checks also.Review fromMitchell v
Date: 13/04/2024
1 starMitchell v
Date: 13/04/2024
******** ******* ******** ********** **** because I browsed their website once. I have gotten non-stop phone calls for the last week every single day despite telling them I'm not interested. *** **** *** ** *** ** ****** * ***** **** ** ****** * **** ****** ** *** ***** ** *** ** **** ******* ********* ** ****** ** ****** ***** ** *** ** ******MDG
Date: 13/05/2024
Thank you for bringing this to our attention. We are sorry for any inconvenience caused by the repeated phone calls. We strive to provide excellent customer service and respect our customers' preferences. We will ensure that your contact information is promptly removed from our call list. If there's anything else we can assist you with or if you have any further concerns, please feel free to reach out to us. We appreciate your understanding.
Sincerely, MDGReview fromTommy W
Date: 10/04/2024
1 starTommy W
Date: 10/04/2024
I DONT Recommend This place!!
????So this place went through all the process of checking credit and everything getting me approved. Getting it ordered together and at the last minute. Denying me of my credit after I've already been approved so I would say double check into this place because they were real slow about getting back to me. Maybe it's because I live in *******. They were **** and didn't want to. At like they wanted to do business with me but out of the blue they canceled my order.****** ******** * ***** *** ****** ***** **** ***** *** ****** *** ** ******** **** **** *MDG
Date: 13/05/2024
Thank you for sharing your experience with us. We are sorry to hear about any delays or miscommunication that occurred in your case. Please be aware that final approval may require verification of information or supplementary documents. If you have any further concerns or would like to discuss your account in more detail, please don't hesitate to reach out to us. We appreciate the opportunity to address your feedback and improve our services.
Sincerely, MDGReview fromKenneth H
Date: 28/03/2024
1 starKenneth H
Date: 28/03/2024
I bought a phone it had a warranty not valid in Canada.MDG
Date: 12/04/2024
We are sorry to hear about your experience. Upon reviewing our records, it appears that our team made attempts to contact you in order to address this issue and find a resolution. However, it seems that we were unable to reach you successfully. We kindly ask that you reach out to us directly at ###-###-####.
Sincerely, MDGReview fromAlex T
Date: 25/03/2024
1 starAlex T
Date: 25/03/2024
I am extremely dissatisfied with MDG. I got pre-approved for a 1400 credit through MDG, which they revoked due to my credit score. I was okay with it. I had set up a purchase before they revoked my 1400 credit limit and had paid money towards the items: a TV and a TV stand. I never got these items, and they ended up refunding me partially. Still, despite revoking my credit limit, they have been actively charging my account despite not providing a service or the TV or TV stand I attempted to finance. I went on the MDG website and attempted to remove my banking information, but it's saying it's not on my account. Yet, they keep charging my checking account. I've emailed customer support and the employee who assisted with the initial financing order I had placed, and despite this, I have had no resolution to my issue, and it's been almost a month. I provided proof they were still charging my account, and they told me they had no records of taking my money, which is false and proven through my bank account. * ***** ****** ********* *** ***** ******* *** ** **** *** *** *********** *** **** **** ****** to take money from their customers after they revoke their ability to go through their financing. ***** **** ** *** ****** *** ** **** ***** **** ******* ** ****** **** *** *** ****** ***** **** **** ******* ******* **************MDG
Date: 12/04/2024
Thank you
for bringing this to our attention, and we are sorry to hear about the
challenges you've faced with your account. Upon careful review, we confirmed
that no additional charges were made beyond the initial transactions, all of
which were promptly refunded. We are committed to assisting you further.
Please let us know how we can be of additional help, and we are more than
willing to provide any further information or clarification you may require.
Sincerely, MDGAlex T
Date: 13/04/2024
I’m sorry, but that’s just false. I’ve provided plenty of documentation proving that MDG has been taking money from my account without my consent. I had a charge from MDG on April 5th where a 155.03 was taken out of my account from a MDG USA which is you guys.. I had to dispute all of the transactions with my bank and start a ***** case which has frozen all of my money and left me unable to pay my bills. This has simply been the worst experience I’ve ever had with any company. If you can provide proof that what you’re saying is true I’d like to see it otherwise I’m trusting my bank and the records they are providing proving you guys are pulling money from my account.Review fromDamian L
Date: 22/03/2024
1 star**** ******** Ordered a laptop, was signed up for some service plan I was never asked about, wasn't told that after a certain time period my interest rates would skyrocket leaving me owing more than the laptop's cost after paying into it for over a year. The fact they didn't say anything about the interest rates ** **** ****** * ***** $2400 laptop with payments weekly for over a year and I now owe another $2600? Make it make sense. **** * ******** ******** ** **** *** *** ***** **** **** **** * **** ******* ******** **** *** **** ****** ** **** **** **** *****
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