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Business Profile

Consumer Finance Companies

MDG

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Reviews

This profile includes reviews for MDG's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MDG has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • MDG

      2940 Bristol Cir Oakville, ON L6H 6G4

    • MDG USA Inc.

      Columbia, MD 21045

    • MDG

      Edmonton, AB T5T 6G7

    • MDG

      3422 Old Capitol Trl PMB 1993 Wilmington, DE 19808-6124

    • MDG

      641 Industrial Dr. Cary, IL 60031

    Customer Review Ratings

    1.3

    Average of 149 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Roy M

      Date: 12/03/2024

      So I just bought a ******* 85" TV. Long story short I dropped it a couple of inches from the floor. Now there are blue streaks on the TV screen when it's on. So they say the ext warranty won't cover it. What's the purpose for an ext. Warranty if it's not covering anything. Just a waist of money. ******* won't touch the TV because it's an international TV. Why is a company who claims to be USA based selling international products?

    • Jason M

      Date: 01/03/2024

      Jason M

      Date: 01/03/2024

      Very pushy trying to sell a warranty won’t take NO for a answer I was at work talking to them on the phone told them numerous times I didn’t want the warranty but I had to get back into work so I just said fine give me the warranty not real happen about that but nothing I can do now

      MDG

      Date: 21/03/2024

      Thank you for sharing your experience with us. We value your feedback and apologize for any inconvenience you encountered. We have made several attempts to reach you to address your concerns, but unfortunately, we haven't been able to connect with you. Please contact us at ###-###-####, so we can find a suitable resolution. .

      Sincerely, MDG

    • amanda p

      Date: 26/02/2024

      amanda p

      Date: 26/02/2024

      this company showed up on my ******* looking into my credit score - when I called to inquire as to why they said it could be because I had an account years ago and told me I just don't remember. I have NEVER purchased anything from them or opened an account. I have reported this as ***** to ******* and will be following up as the company is no help when I tried to investigate this myself. The guys that I did talk to on the phone kept asking for my social insurance number as well, which I thought was VERY strange.

      MDG

      Date: 09/03/2024

      After a thorough review, we couldn't locate any account associated with the information provided in your review. We recommend contacting our Customer Care Team with any additional details you may have so that we can investigate further and address your concerns promptly. We appreciate your cooperation.

    • Mason H

      Date: 26/02/2024

      Mason H

      Date: 26/02/2024

      ******: now after making me jump through a ton of hoops and everything else they didn't actually reserve the phone I ordered and now refuse to sell it to me. Mind you I WAS THE ONE WHO HAD TO REACH OUT THEY DIDNT REACH PUT TO ME. I honestly can't believe they treat their customers like this. * **** * ***** **** **** * ***** 
      I have spent over a month getting the runaround. I have been a customer for 4 years and completed 4 purchases in that time. I have always paid on time and matter of fact I've paid extra and early on every order. Now on this last order, I had to jump through hoops to provide both paystubs for a month for both jobs and Account Statements. They would not take the account statements and we had to go back and forth now they finally took my account statement but refused to process my order until my next payment payment was processed. I am paid almost $500 ahead on that order and I feel like I am getting the run around for no reason. **** ** **** ******* ******* ** *** **** * *************** ****** *******. Now they are *********** me that if I try and cancel my order they will stop me from placing orders in the future.

      MDG

      Date: 09/03/2024

      We sincerely apologize for the frustrations and inconvenience you've experienced with your recent order, and we appreciate your four years of loyalty. This does not align with the level of service we aim to provide. We understand your concerns, and we want to assure you that we are actively reviewing and addressing the situation internally to prevent such occurrences in the future. According to our records, your order for the desired phone has been successfully processed and is on its way to you. We appreciate your understanding and patience, and we are committed to ensuring a smoother experience moving forward. If you have any further questions or concerns, please don't hesitate to reach out to our Customer Care team.






    • Daniel O

      Date: 20/02/2024

      Daniel O

      Date: 20/02/2024

      Received an open box the second time on a brand new item in which i am paying for. it seems to be used and the quality of the game is horrible very disappointed. This will be the last time I order anything from your company. The first time I was told that they needed to check that everything was in the box what was the excuse this time, that it happened in shipping. Shipping doses not open the original box it look like it was cut open at the seal.

      MDG

      Date: 01/03/2024

      We are sorry to hear about the challenges with your recent purchase. Our team was eager to assist and provided instructions for resolution, but we understand things might not have gone as planned.If you have further concerns or need assistance, please don't hesitate to reach out.

      Sincerely, MDG.

    • Danielle H

      Date: 14/02/2024

      Bought an item from MDG back in 2019, **** ** *** ******* ****** Account ended up going to collections. Contacted mdg to pay off the remaining balance in exchange for deleting it off my credit. They agreed. A pay upon deletion. That was in May of 2021. It’s February of 2024 and they refuse to take it off my credit report.

    • Tina L

      Date: 02/02/2024

      Tina L

      Date: 02/02/2024

      I ordered a *** in NOVEMBER of 2021
      Purchase price was 1400 after finance with payments on 89 dollars a month. Here it is FEBRUARY of 2024 and they are still taking payments. I've called several times and they say I signed for this . I did not sign up to pay over 2000 dollars for a *** , and the payments are never ending being they just sent me another invoice for the next 6 months. ******** ** ********** *** ****. When speaking to employee they are not helpful only saying that I signed the documents. I did sign under the impression I was paying 1400 after interest. ******** *** ** * ****** **** ********* ******* **** ******* ** * *****

      MDG

      Date: 19/02/2024

      We are sorry for any inconvenience. After reviewing your account, we confirm that the payments align with the agreed-upon terms. Please feel free to reach out to our Customer Care team at ###-###-####, and we would be happy to clarify any concerns or answer additional questions you may have.

      Sincerely, MDG

    • Frank L

      Date: 01/02/2024

      Frank L

      Date: 01/02/2024

      Bought 2 *****phones found out could not use them on the networks we have

      MDG

      Date: 19/02/2024

      We are sorry for any inconvenience you've faced with the smartphones. Our team has reviewed your case and found that the issue did not lie with the devices. According to our records, we are actively collaborating with you to resolve the matter. Thank you for your patience.

      Sincerely, MDG

    • Andre C

      Date: 29/01/2024

      Andre C

      Date: 29/01/2024

      I think MDG should hold up to their words.
      1. I was told my package would be delivered on the 25th of January 2024, yet as I looked in my accounts they still had it oin hand on January 28th 2024 and shown that it would only leave or be ready for shipment on January 29th 2024.
      2. I was told everyday to wait for them to call me since the start of my application with them on January 19th 2024 and yet I was the one who had to call back on the next day because they did not call... Never did.
      3. They took a biweekly amount from my bank account on January 19th 2024, promissing that my package would be ready for shipping on January 25th 2024.
      4. Being self employed I now have lost 6 days of work because of all this because I work in the woods on my (Chalet) or (Camp) and will have to lose another weeks works because I have to wait on the 3 to 10 days it takes to have the package delivered to my door.
      Honestly..., I am profoundly starting to doubt MDG's policies or anything about customer care and the ones working at the call center.
      I do need need a Monitor, keypad and mouse, furniture, another laptop and speakers with subwoofer.
      * ***** ** **** ** ****** *** ** ** *** **** ** * ***** ** ** **** **** ** ***** This is why I am giving a two (2) Star Review Rating. (Because I still give them the benefit of a doubt regardless of what I have described so far.

      MDG

      Date: 19/02/2024

      We sincerely apologize for the inconvenience you've faced with your recent order. We understand the importance of timely deliveries and effective communication. Please know that we take your feedback seriously, and we are actively addressing the issues raised to ensure a smoother experience for you and our future customers. We appreciate your understanding and the opportunity to make things right.

      Sincerely, MDG

    • Vernon A

      Date: 26/01/2024

      Vernon A

      Date: 26/01/2024

      ***** * **** **** *** *** **** *** ******* ***** **** ******* **** * **** * ****** *** ****** **** **** *** ******** ****. I'm currently waiting on a delivery????
      I also see this company's response and it all sounds the same. *** ***** 
      **** * ******* **** * ******** * ***** **** **** *** ******

      MDG

      Date: 19/02/2024

      Thank you for sharing your concerns with us. We hope your experience with MDG thus far has been positive. According to our records, your product has been delivered. We appreciate your patience during the delivery process. If you have any further questions or need assistance, please don't hesitate to reach out.

      Sincerely, MDG

    MDG is NOT a BBB Accredited Business.

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