Reviews

Review Details

• Review fromSarah R

  Date: 03/10/2023

  1 star

  Sarah R

  Date: 03/10/2023

  My family and I became members of Solidarity in 2020 and paid $599 per month through the end of 2021 and saw almost no benefit. We are still waiting on 2 bills to be paid from 6/29/2021. These were for our kids wellness visits to the pediatrician, which were supposed to be provided as a benefit for our membership! I am afraid to set up a payment plan with the provider because if I do, I will probably never be reimbursed by Solidarity. These are going on 2 years without being paid! I dont know what kind of excuse they will make as to why it would take that long to process bills. We would have saved so much money just getting basic insurance instead of paying them $599 a month for a year and a half with no benefit! I have spent countless hours on the phone on hold waiting to speak to representatives and when finally speaking to them, getting the run around. The same goes for their billing service, AMPS. They have tried getting Solidarity to send them an EOS 5 times already. The pediatricians office has also tried reaching out to them several times with no response. I have wasted so much time trying to get them to pay and it is probably all for naught!

  Solidarity Healthshare

  Date: 03/30/2023

  Solidarity always seeks to serve its members in a faithful Christian manner in a spirit of solidarity and subsidiarity. We are committed to serving you even as a past member. Our Sharing Guidelines determine what medical expenses are shared among the members of Solidarity HealthShare. Medical expenses that conflict with Catholic moral teachings is not shared, protecting the consciences of all members and this includes needs submitted incomplete or with Pre-existing conditions (PREX)(5) needs for your family were submitted this way. Exodus 20:16. All needs have completed processing and you were correctly informed that we do not have a specific processing timeframe as they are completed in order received and in queue to wait for matching Sharing Funds through Monthly Voluntary Share Contributions (VMSC) from fellow Members. Therefore timely submissions of our Members voluntary contributions help our sharing community work through completed batches with matching funds. Since *** does not pay bills we help facilitate sharing of our ****************** we wanted to add clarity. Every Member both initials and signs that they have received, read, and understand the *** Sharing Guidelines and the Member ************************* of their Membership. From the cover of the Sharing Guidelines and explained on back of Member ID Card and each Explanation of Sharing (EOS) that is sent out shares, ATTENTION: This program is not an insurance company nor is it offered through an insurance company. This program does not guarantee or promise that your medical bills will be paid or assigned to others for payment. Whether anyone chooses to pay your medical bills will be totally voluntary. As such, this program should never be considered as a substitute for an insurance policy. Whether you receive any payments for medical expenses and whether or not this program continues to operate, you are always liable for any unpaid bills.Please give us a call so we can walk you through the process and answer any questions clear up the confusion you may have. We can be reached at **************. Sincerely, Solidarity HealthShare

• Review fromLisa K

  Date: 03/09/2023

  1 star

  Lisa K

  Date: 03/09/2023

  They have paid nothing. I have paid for everything in the past 3 years including a bill I just had to pay for my Nov., 2022 physical. I had an outstanding surgery bill from 2/2022 that has not been paid. The surgery center was told today that they had to wait yet ANOTHER 90 days so I was asked to pay it in full today. THIS WAS A SURGERY THAT WAS PRE-APPROVED by Solidarity. Solidarity Healthcare is not a good option. I have had to dip into my savings to pay this surgery and this is certainly detrimental to households on a fixed income.

  Solidarity Healthshare

  Date: 03/30/2023

  Solidarity always seeks to serve its members in a faithful Christian manner in a spirit of solidarity and subsidiarity. We are committed to serving you and answering any questions you my have. Solidarity HealthShares fellow Sharing Members have shared over 100 needs submitted for sharing with over $70,000 in billed charges and we have been able to save your family over $32,000 in overcharges from your providers. All needs have completed processing and you were correctly informed that we do not have a specific processing timeframe as they are completed in order received and in queue to wait for matching Sharing Funds through Monthly Voluntary Share Contributions (VMSC) from fellow Members. Therefore timely submissions of our Members voluntary contributions help our sharing community work through completed batches with matching funds. There is a learning curve when switching from traditional insurance and healthcare sharing. If you need help understanding how Solidarity works or if youd like a copy of our guidelines we are happy to walk you through either. We look forward to speaking with you soon.Please give us a call so we can walk you through the process and answer any questions clear up the confusion you may have. We can be reached at **************. We also encourage members to check out our educational videos. **************************************************************************************** Sincerely, Solidarity HealthShare

• Review fromAndi D.

  Date: 03/01/2023

  1 star

  Andi D.

  Date: 03/01/2023

  This company is a scam. They make it so difficult to file claims their end game is to hope the consumer gives up so they don't process your claims to pay you. Also, if you do get lucky and get a claim processed after a year then you have to wait until they have the funds from members paying their monthly dues to pay you. They don't have the funds to cut you a check whenever it's processed and accepted. Such a scam and not what I signed up for. There is a disclaimer they are not obligated to pay or reimburse you at all!! The worst company I have dealth with. Even when you provide them with all the info they kick it back out again saying you didn't and you have to go get the info again. They don't have any way to look up info and their claim is they didn't get it. So you end up doing it multiple times. Again, the end game is to hope you just give up. I have spoken to dozens of reps, you can't even speak to the same one, I have spoken to the manager *****. She calims it's not her job to help you it's her job to manage the customer service reps. It's not her job to talk to you over the phone to help you. Even made a claim she was going to put in the notes I wasn't allowed to call back in again to get help to rectify my claims. Every rep I have talked to tells you different answers every time. They can't find claims you have sent in or paperwork you've sent in. They don't know what they are talking about. It's the worst process and you go around in circles. Everytime you call it's an hour plus on the phone. Do yourself a favor don't use them. Just don't. I paid for everything out of pocket cash thinking it would make it easier for them to reimburse me. NOPE!! Scam and fraud! Not Christian people and not a Christian company.

  Solidarity Healthshare

  Date: 03/30/2023

  Solidarity always seeks to serve its members in a faithful Christian manner in a spirit of solidarity and subsidiarity. We are committed to serving you even as a past member.Solidarity HealthShares fellow Sharing Members, who are mostly Catholic and other Christian denominations, have shared over 90 needs submitted for sharing with over $95,000 in billed charges and we have been able to save your family over $63,000 in overcharges from your providers. All needs have completed processing and you were correctly informed that we do not have a specific processing timeframe as they are completed in order received and in queue to wait for matching Sharing Funds through Monthly Voluntary Share Contributions (VMSC) from fellow Members. Therefore timely submissions of our Members voluntary contributions help our sharing community work through completed batches with matching funds. There is a learning curve when switching from traditional insurance and healthcare sharing. If you need help understanding how Solidarity works or if youd like a copy of our guidelines we are happy to walk you through either. We look forward to speaking with you soon.Please give us a call so we can walk you through the process and answer any questions clear up the confusion you may have. We can be reached at **************. A reminder from our Sharing Guidelines, ****************** Member Responsibilities: # **. Treat Solidarity HealthShare personnel with courtesy and professionalism and refrain from abusive and profane language; and 11. Reconcile disagreements with Solidarity HealthShare in a manner consistent with Biblical commands to live at peace with fellow believers and to resolve disputes with each other in private, consistent with Section VII of these Sharing Guidelines.We also encourage members to check out our educational videos. **************************************************************************************** Sincerely, Solidarity HealthShare

  Andi D.

  Date: 03/31/2023

  This isn't a Christian company. You have made it impossible to submit claims and receive reimbursement. None of your employees are on the same page. Everyone tells you a different answer. No one can look up anything you submitted previously. The process time of over 300 days is rediculous and unacceptable. No wonder health providers don't want to deal with this company. It's a scam. You want to make it so difficult the consumer gives up. No one has hours each week to spend on the phone talking to your reps that don't know what they are doing. This process goes around and around in circles. I have submitted claims multiple times with the same info multiple times because they can't look up what I previously submitted. The email department can't talk on the phone and who are the ones emailing me about my claims. The reps can't talk to the email department. It's a flaud system and you do it on purpose. I had family members with this company and they had the same experience. We all pulled our membership and were scammed by this compy. **************************SCAM SCAM SCAM SCAM********************************I WILL TELL EVERYONE ABOUT HOW MUCH OF A SCAM THIS COMPANY IS**********************************

• Review fromTheresa L

  Date: 02/27/2023

  1 star

  Theresa L

  Date: 02/27/2023

  I have bills from 2021 that have not been processed.

  Solidarity Healthshare

  Date: 03/30/2023

  Solidarity always seeks to serve its members in a faithful Christian manner in a spirit of solidarity and subsidiarity. We are committed to serving you and answering any questions you my have. Solidarity HealthShares fellow Sharing Members have shared over 110 needs submitted for sharing with over $54,000 in billed charges and we have been able to save your family over $22,000 in overcharges from your providers. All needs have completed processing and you were correctly informed that we do not have a specific processing timeframe as they are completed in order received and in queue to wait for matching Sharing Funds through Monthly Voluntary Share Contributions (VMSC) from fellow Sharing Members. Therefore timely submissions of our Members voluntary contributions help our sharing community work through completed batches with matching funds. There is a learning curve when switching from traditional insurance and healthcare sharing. If you need help understanding how Solidarity works or if youd like a copy of our guidelines we are happy to walk you through either. We look forward to speaking with you soon.Please give us a call so we can walk you through the process and answer any questions you may have. We can be reached at **************. We also encourage members to check out our educational videos. **************************************************************************************** Sincerely, Solidarity HealthShare

• Review fromKris H

  Date: 01/26/2023

  1 star

  Kris H

  Date: 01/26/2023

  We've had Solidarity for a little over 4 years. Our first two years were smooth - we rarely need doctors but our kids have annual checkups, which are supposed to be covered outright. Well we went for our annual check up for 2 kids today and were told that Solidarity hasn't paid for a single claim since December of 2020. We have 2 years of backed up claims for 4 kids, totaling $3000. I called Solidarity, who said the forms weren't submitted by the pediatrician within the ********************************************** the pediatricians' office looking at their computer alongside the billing manager; there was plenty of documentation that all bills were sent, multiples times, well within 30 days. At this point our pediatrician won't allow us to come anymore. I'm sick about it - we've never had a large claim and we've always paid our monthly contribution. I don't know what happened but Solidarity is no longer reliable at all.

  Solidarity Healthshare

  Date: 04/17/2023

  We appreciate the time youve taken to express your feedback.  Solidarity always seeks to serve its members in a faithful Christian manner in a spirit of solidarity and subsidiarity.
  
  Please refer to the Solidarity HealthShare Sharing Guidelines to answer most questions regarding your healthshare Membership and our *********** teams are available to answer or provide clarity for you.  Without proper coding, we are unable to move forward in processing needs for our Members and this is a cause of some delays.Per member guidelines, it is the member's responsibility to ensure all required information is submitted with each bill. Often if a need is submitted to Member Portal it can be rejected if it is missing ALL items needed for processingMember Name--Submit a copy of the coded bill(s) (Dates of Service (DOS), Billed $ amount, ICD10 codes, CPT codes,Provider Tax ID # (TIN), Provider Remit to address, & provider physical address) and any needed supporting documentation (Pre-Notification (PNT # &Clinicals if needed), Proof of Payment/Receipt, etc.).   Exodus 20:16. 
  As a part of our ministry, we work with our members' providers to encourage billing at fair and just prices through a reference-based pricing model and solve the healthcare industry-wide problem of overbilling.  Unfortunately, too many have experienced this unjust practice in the healthcare industry. 
  Please continue to work with our AMPS Team for any Balance Bills as they have already been completed and shared at the Fair and Reasonable Value of Service (FRVS) and they may be continuing to attempt to overcharge your family.   AMPS Advocacy Team:  ************, AMPS FAX  ************, *******************************.
  Every Member both initials and signs that they have received, read, and understand the *** Sharing Guidelines and the Member Rights & Responsibilities of their Membership.  From the cover of the Sharing Guidelines and explained on back of Member ID Card and each Explanation of Sharing (EOS) that is sent out shares, ATTENTION: This program is not an insurance company nor is it offered through an insurance company. This program does not guarantee or promise that your medical bills will be paid or assigned to others for payment. Whether anyone chooses to pay your medical bills will be totally voluntary. As such, this program should never be considered as a substitute for an insurance policy. Whether you receive any payments for medical expenses and whether or not this program continues to operate, you are always liable for any unpaid bills.
  There is a learning curve when switching from traditional insurance and healthcare sharing. If you need help understanding how Solidarity works or if youd like a copy of our guidelines we are happy to walk you through either. We look forward to speaking with you soon. 
  
  Proactive Advocacy Video - **************************************
  
  We also encourage Members to check out our educational videos. ****************************************************************************************
  Sincerely, 
  Solidarity HealthShare

• Review fromJason R

  Date: 01/25/2023

  1 star

  Jason R

  Date: 01/25/2023

  Unfortunately, I would also not recommend this company. We have had solidarity for 2 years. The first year our bills were paid accordingly. This past year it seems that they have been using a pay scale through AMPS (**********************************) to determine what is a "fair" price to pay for each medical service. They will pay that price, but then the balance they turn over to a third party to dispute. Which is a VERY time consuming process.... My understanding is that they do this in the hope that the medical company will either "write off" the remaining balance or adjust their pay scale. I feel like this has been an experiment to try and take a stand against the inflated medical costs. I agree that medical costs may be inflated, but this stand is being taken at the cost of our credit score, time (we have been blessed with four kids under 7), calling creditors, solidarity, hospitals, etc trying to explain Solidarity's policies and why our bills are not being paid. For example, our 2 month old was diagnosed with COVID and we were directed to take her to the *** Out of the one thousand dollar bill it was determined that $326 of that bill was "fair and just." They paid the $326 and the remaining $800 has remained unpaid and is currently in collections. This ER visit was in October of 2021 and still has not been paid. This same daughter was born in 2021 and her delivery bills and my hospital stay fees both remain "in process" and unpaid. These two bills have also now gone to collections. I have been informed that the collections agency being used does not report to credit agencies, which is comforting but the issue is still not resolved. It is frustrating that we have never missed a payment, have always payed our membership dues on time and yet are stuck with thousands of dollars in collections. On the flip side, their customer service has been helpful in agreeing to conference call with the creditors and delay repercussions to our family as long as possible.

  Solidarity Healthshare

  Date: 02/03/2023

  We appreciate hearing from our members and want to clarify how to make the most of your membership.It seems like there may be some confusion concerning the status of your bills. Our Sharing Guidelines determine what medical expenses are shared among the members of Solidarity HealthShare. There is a learning curve when switching from traditional insurance and healthcare sharing. If you need help understanding how Solidarity works or if youd like a copy of our guidelines we are happy to walk you through either. We look forward to speaking with you soon.As a part of our ministry, we work with our members' providers to encourage billing at fair and just prices through a reference-based pricing model and solve the healthcare industry-wide problem of overbilling. Unfortunately, you have experienced this unjust practice in the healthcare industry. In these situations, the cash pay patient or the healthcare sharing ministry member has two choices: pay the outrageous amount, which would cause the monthly contributions to increase dramatically, or fight for fair and just pricing in healthcare. In your case, our members shared the fair and just price, and your provider balance billed the overbilling amount. At Solidarity, we are committed to working with our members to help make healthcare costs affordable and to be good stewards for all our members without violating our conscience even when our members experience this.Please continue to work with our AMPS Team and follow their wise counsel on your needs that have already been completed and shared at the Fair and Reasonable Value of Service (FRVS) and they may be continuing to attempt to overcharge your family. AMPS Advocacy Team: ************, AMPS FAX ************, ******************************** Thank you for continuing to work with our AMPS Team!Proactive Advocacy Video - ************************************** Please give us a call so we can walk you through the process and answer any questions clear up the confusion you may have. We can be reached at **************. We also encourage members to check out our educational videos. **************************************************************************************** Sincerely, Solidarity HealthShare

• Review fromBonnie M.

  Date: 01/03/2023

  1 star

  Bonnie M.

  Date: 01/03/2023

  Solidaritys billing cycle is far too long. Our routine health bills were going to collections for nonpayment. When I called and emailed customer service I did not receive estimated completion dates. Buyer beware. This is a poorly run health share company.

  Solidarity Healthshare

  Date: 01/16/2023

  We appreciate hearing from our members and want to clarify how to make the most of your membership.It seems like there may be some confusion concerning the status of your bills. All are completing processing and we do not have a specific processing timeframe as they are completed in order received and in queue to wait for matching Sharing Funds through Monthly Voluntary Share Contributions from fellow Members. Currently, our average processing time is approximately 120 business days. Your Membership has had (19) needs process over and (35) needs process in less than 120 business days as averages work. Our Sharing Guidelines determine what medical expenses are shared among the members of Solidarity HealthShare. Medical expenses that conflict with Catholic moral teachings is not shared, protecting the consciences of all members and this includes needs submitted incomplete or without Pre-Notification ***** ************ or missing Proof of Payment(POP)/Receipts needed for processing. Colossians 3:1217 Exodus 20:16. As a part of our ministry, we work with our members' providers to encourage billing at fair and just prices through a reference-based pricing model and solve the healthcare industry-wide problem of overbilling and shared at the Fair and Reasonable Value of Service (FRVS). Unfortunately, you have experienced this unjust practice in the healthcare industry. In these situations, the cash pay patient or the healthcare sharing ministry member has two choices: pay the outrageous amount, which would cause the monthly contributions to increase dramatically, or fight for fair and just pricing in healthcare. Solidarity, we are committed to working with our members to help make healthcare costs affordable and to be good stewards for all our members without violating our conscience even when our members experience this.Proactive Advocacy Video - ************************************** Every Member both initials and signs that they have received, read, and understand the *** Sharing Guidelines and the Member ************************* of their Membership. There is a learning curve when switching from traditional insurance and healthcare sharing. If you need help understanding how Solidarity works or if youd like a copy of our guidelines we are happy to walk you through either. We look forward to speaking with you soon.Please give us a call so we can walk you through the process and answer any questions clear up the confusion you may have. We can be reached at **************. We also encourage members to check out our educational videos. **************************************************************************************** Sincerely, Solidarity HealthShare

• Review fromKevin M.

  Date: 12/14/2022

  1 star

  Kevin M.

  Date: 12/14/2022

  I had Solidarity for about two years. We are a family that doesn't go to doctors much except for wellness visits and the occasional urgent care stop. SO it took us some time to figure out Solidarity doesn't like to pay bills. I'm writing this in Dec of **************************** collections from june of 2021. Bills that range from 0 to 5, so not much at all. When i call the care team they can't give out info, like time lines of when this will be paid, just generic couple liners of info. this goes the same for mangaers. The final straw is the wellness visit they said they didn't receive until several months out from my doctor so they can't pay it. I'm tired of paying into this scam and getting sent to collections. They have never paid a bill that was their responsibility. They will promise everything when signing up but will only deliver collection letters.

  Solidarity Healthshare

  Date: 12/15/2022

  We appreciate hearing from our members and want to clarify how to make the most of your membership. Solidarity always seeks to serve its members in a faithful Christian manner in a spirit of solidarity and subsidiarity.It seems like there may be some confusion concerning the status of your submitted needs. All have completed processing and we do not have a specific processing timeframe as they are completed in order received and in queue to wait for matching Sharing Funds through Monthly Voluntary Share Contributions (VMSC) from fellow Members. Therefore timely submissions of our Members voluntary contributions help our sharing community work through completed batches with matching funds. Currently, our average processing time is approximately 120 business days. Your Membership has had (19) needs shared and (5) others have completed processing and waiting on matching sharing funds which has properly been explained on multiple call logs from different *********** reps and Management. Some great news is all your familys needs are processing in just under 100 business days on averagewith (6) needs over 120 BDS and (18) needs process in less than 120 business days as averages work. Our Sharing Guidelines determine what medical expenses are shared among the members of Solidarity HealthShare. Medical expenses that conflict with Catholic moral teachings is not shared, protecting the consciences of all members and this includes needs submitted incomplete or from P. 16, reads, Timely Submission of Needs. Needs do not qualify for Sharing unless the Sharing Member submits a request for Sharing and documentation of Eligible Medical Expenses within ninety (90) days of receipt of the ****************** or the date of discharge, as applicable. Failure to submit the request for Sharing within 90 days will not invalidate or reduce Shareable amount if submission within 90 days was not reasonably possible, so long as the request for Sharing is submitted within one (1) year. Exodus 20:16. Every Member both initials and signs that they have received, read, and understand the *** Sharing Guidelines and the Member ************************* of their Membership. From the cover of the Sharing Guidelines and explained on back of Member ID Card and each Explanation of Sharing (EOS) that is sent out shares, ATTENTION: This program is not an insurance company nor is it offered through an insurance company. This program does not guarantee or promise that your medical bills will be paid or assigned to others for payment. Whether anyone chooses to pay your medical bills will be totally voluntary. As such, this program should never be considered as a substitute for an insurance policy. Whether you receive any payments for medical expenses and whether or not this program continues to operate, you are always liable for any unpaid bills.There is a learning curve when switching from traditional insurance and healthcare sharing. If you need help understanding how Solidarity works or if youd like a copy of our guidelines we are happy to walk you through either. We look forward to speaking with you soon.Please give us a call so we can walk you through the process and answer any questions clear up the confusion you may have. We can be reached at **************. We also encourage members to check out our educational videos. https://**********.zendesk.com/hc/en-us/sections/1500002146742-Educational-Video-Content Sincerely, Solidarity HealthShare

  Kevin M.

  Date: 12/15/2022

  Good try. Keep responding to customer reviews with BS. The **** is ********************** doesnt pay bills when they are responsible for payment. Yes they will process the bills that the patient is responsible for which lowers your processing time. The **** is you have bills from over 1.5 years ago that havent been paid and not just from me. The **** is I have been to collection several times when solidarity was responsible for payment. How this business can still operate is amazing to me. Please do your research before thinking about joining. There are articles from news about how solidarity is under fire for not paying. Look at other review sites. **** rating out of 5 should tell you everything you need. DONT make the same mistakes as I did and many others.

• Review fromJonathan T

  Date: 12/13/2022

  1 star

  Jonathan T

  Date: 12/13/2022

  It pains me to write this review because I believe in the mission of Solidarity in fighting against the tyrannical health system that we experience here in ******* while not comprising any moral beliefs. However, Solidarity is poorly managed, and it is hurting well-meaning families who are looking for an alternative to health insurance. As for my family and I, we switched to Solidarity in 2019 to support a Catholic alternative to health insurance. While we had a good experience in the first two years (I imagine now because we didn't have any large medical bills), our experience since the beginning of 2021 has been frustrating. Since the beginning of 2021, we have 33 outstanding medical bills that have been processed but not paid, dating back to July 15, 2021. My wife and I have confirmed on several occasions that we have submitted everything required for these bills and have received verbal confirmation that they are approved for payment. Those 33 bills add to a total of $41731 versus only $2031 in bills PAID since the beginning of 2021. Furthermore, $2031 is only 15% of what we have paid in our monthly share in 2021 and 2022. Some of our outstanding bills have been sent to collection, and Solidarity has still not paid them. I've heard this from other members as well that have outstanding hospital bills from 2021 with no hope of them being paid anytime soon. They also delete messages on the Share stream that they host in the member portal where members will say they have thousands of dollars in outstanding medical bills that have been sent to collection agencies. Finally, I want to speak to a common response I see from Solidarity in the reviews below. When Solidarity says processing time, this does not mean time to payment, this means time to approval/rejection of a bill being paid. They will not share the average time to payment for a medical bill. At best, this company is overwhelmed and without the funds to pay members' medical bills.

  Solidarity Healthshare

  Date: 12/15/2022

  We appreciate hearing from our members and want to clarify how to make the most of your membership. Solidarity always seeks to serve its members in a faithful Christian manner in a spirit of solidarity and subsidiarity.We are glad to hear you are in this fight against the tyrannical health system we are experiencing. From our *** Sharing Guidelines which approach from page 10 Article VI, Section B do you recommend taking 1. Pro-Rata Sharing or 2. Increase in Monthly Share Amount or both to best fight? We can share the details and finding of each Membership year, average Monthly Share *********************** Monthly needs submitted to help determine the value of your *** Membership, etc. - $763.13 (REPRICED) - $1,273.49 AVG above $516.It seems like there may be some confusion concerning the status of your submitted needs. All have completed processing and we do not have a specific processing timeframe as they are completed in order received and in queue to wait for matching Sharing Funds through Monthly Voluntary Share Contributions (VMSC) from fellow Members. Therefore timely submissions of our Members voluntary contributions help our sharing community work through completed batches with matching funds. Currently, our average processing time is approximately 120 business days. Our Members are properly informed directly and online responses here in BBB and elsewhere that these current processing times are calculated from when ALL items needed for processing have been received. Your Membership has most needs completed processing are waiting on matching sharing funds from the Voluntary Monthly Share Contributions (VMSC)s from other sharing members and this appears to have been communicated. To add clarity, this calculation is the final batching and matching of sharing fundsthis is when the Explanation of Sharing (EOS) is created & checks printed and set to be mailed. The average processing of your familys needs are processing at 132 business days on averagewith (37) needs over 120 BDS and (49) needs processed in less than 120 business days. Our Sharing Guidelines determine what medical expenses are shared among the members of Solidarity HealthShare. Medical expenses that conflict with Catholic moral teachings is not shared, protecting the consciences of all members and this includes needs submitted incomplete or missing Pre-Notifications (PNT)s and Clinicals when needed. This was a factor for some or 20% of the older needs we have processed. All Retro-*************** ******************* were receivedthank you! Since *** does not pay bills we help facilitate sharing of our ***************** we wanted to add clarity. Every Member both initials and signs that they have received, read, and understand the *** Sharing Guidelines and the Member ************************* of their Membership. From the cover of the Sharing Guidelines and explained on back of Member ID Card and each Explanation of Sharing (EOS) that is sent out shares, ATTENTION: This program is not an insurance company nor is it offered through an insurance company. This program does not guarantee or promise that your medical bills will be paid or assigned to others for payment. Whether anyone chooses to pay your medical bills will be totally voluntary. As such, this program should never be considered as a substitute for an insurance policy. Whether you receive any payments for medical expenses and whether or not this program continues to operate, you are always liable for any unpaid bills.There is a learning curve when switching from traditional insurance and healthcare sharing. If you need help understanding how Solidarity works or if youd like a copy of our guidelines we are happy to walk you through either. We look forward to speaking with you soon.Please give us a call so we can walk you through the process and answer any questions clear up the confusion you may have. We can be reached at **************. We also encourage members to check out our educational videos. https://**********.zendesk.com/hc/en-us/sections/1500002146742-Educational-Video-Content Sincerely, Solidarity HealthShare

• Review fromMary M

  Date: 12/12/2022

  1 star

  Mary M

  Date: 12/12/2022

  ****** even begin to describe what a nightmare our lives have been since joining Solidarity in Jan 2022. I'm not going to go into detail on what all the problems are, as every other review on this page outlines our issues perfectly. We have almost 10k of medical bills sitting on a credit card that's racking up $200 in interest every month, multiples bills sent to collections, and providers hounding us for payment. Every time you talk to Solidarity, they give you the runaround, while blaming you for their incompetence. We've realized we'll be dealing with the effects of this past year for many years to come as we try to recover our finances. This company is a total scam and they should be ashamed of themselves. Please please please listen to all these reviews and run as far away from Solidarity as you possibly can.

  Solidarity Healthshare

  Date: 03/28/2023

  Our Maternity Advocacy Team was helping you on multiple issues and remained in contact with Members. Fellow sharing Members shared into this families pregnancy and ************** with a ******************** Sharing Guidelines Exemption on 12/08/2021 before they became Members on 01/01/2022. This Member fails to mention that they have been assisted with the REPROCESSING of needs that were submitted incomplete the first time they were submitted. These updates for the five (5) needs were finally submitted on 12/02/2022 @ 14:55:41 MST. The same day on another call ID @ 14:59:33 MST the Timely Submission of Needs or Timely Filing Limit (TFL) was discussed & that additional missing information was required for sharing.MEMBER ************************* SECTION OF GUIDELINES ( SHARING GUIDELINES VER. **** / PAGE *****) PROPERLY INFORMS MEMBERS THAT: 3. Have Eligible Medical Expenses processed accurately once all necessary documentation has been received; 8. Be informed about the policies and practices of Solidarity HealthShare and follow them for the benefit of all Sharing Members; 9. Be honest, forthright, and truthful about your health conditions and provide all pertinent information to your doctor, family members, and Solidarity HealthShare; 11. Reconcile disagreements with Solidarity HealthShare in a manner consistent with Biblical commands to live at peace with fellow believers and to resolve disputes with each other in private, consistent with Section VII of these Sharing Guidelines.MEMBER PORTAL LISTS ALL ITEMS NEEDED FOR PROCESSING BEFORE BEING SUBMITTED INCORRECTLY. Over (20) needs were submitted incorrectly, late, or not shareable without Pre-Notification ***** *********** per SHS Sharing Guidelines. Medical expenses that conflict with Catholic moral teachings is not shared, protecting the consciences of all members and this includes needs submitted incomplete or without Proof of Payment or Receipts. Exodus 20:16. Sincerely, Solidarity HealthShare