Reviews
This profile includes reviews for DriveTime's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,606 Customer Reviews
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Review fromLatonya E
Date: 04/25/2025
3 starsLatonya E
Date: 04/25/2025
First car didn't work out but they got me in to something else
DriveTime
Date: 04/29/2025
Thank you for bringing this matter to our attention; we appreciate the opportunity to address our customers concerns. We regret to hear of any negative customer experience and frustrations this caused. Please know that we make every effort to provide a quick and stream-lined car buying process for all of our valued customers. Please know our main goal is to treat everyone with the utmost respect in a professional and comfortable atmosphere. From the first time they take interest in DriveTime until the sale is complete, we aim to provide the best in customer service to each and every customer who walks through our dealerships doors and build that rapport. That said, we apologize once more for our customer's dissatisfaction with our **********************. We appreciate all feedback and will be using this for coaching opportunities. If our customer wishes to discuss their concerns directly with us, we encourage them to contact our ***************************** at **************.Review fromJanet H
Date: 04/24/2025
5 starsHello, I JUST GOT A CAR FROM THEM YESTERDAY AND MY CREDIT IS SHOT AND THEY STILL GAVE ME A CAR. YES I WOULD HIGHLY RECOMMENDReview fromMarcos L
Date: 04/24/2025
5 stars******** from the **************** took care of me 100% it was such an easy process all paperwork was ready before I arrived. An amazing experience!Review fromJonathan D
Date: 04/20/2025
5 starsThey were great to work with very friendly good customer serviceReview fromBrent A
Date: 04/20/2025
5 starsEveryone at the *************** and Columbus dealerships were amazing, answered every question and made sure we were happy with our purchase. We bought a 2018 durango and live itReview fromMelissa L
Date: 04/20/2025
5 starsAwesome experience. Mr. *** was extremely helpful. I would recommend this place to anyone who is interested in buying a car. Everyone was very friendly.Review fromKelly H
Date: 04/18/2025
5 starsThey helped me out with a stressful process, working to find the right vehicle for my families needs. Even went the extra step to oxide inside of the vehicle due to medical conditions.Review fromLarry N
Date: 04/18/2025
5 starsThe staff at drive time are awesome and experienced in the car buying process! I was nervous because of previous experience with other dealers but 20 minutes into my experience all my worries went away!! They explained everything about each step of the process and the level of service was like no other!Review fromJesse J
Date: 04/17/2025
5 starsGM **** ********* and salesman ***** ****** were very professional and made buying my truck easy and hassle free. I would recommend drivetime ************* to everyone that is looking to purchase their next vehicle. I will Definitely be buying my next vehicle from them when I need one.Review fromRichonja N
Date: 04/16/2025
5 starsBest experience I've had buying a car. I have an infant and I know how long the process can take but ****** had us in and out in no time. We love our new vehicle and will definitely be back for our next purchase!
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