Reviews

This profile includes reviews for DriveTime's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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DriveTime has 165 locations, listed below.

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  DriveTime

  1720 W Rio Salado Pkwy Tempe, AZ 85281-6590

  
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  DriveTime

  1515 E. Bell Road Phoenix, AZ 85022-2715

  
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  DriveTime

  2143 W. Camelback Road Phoenix, AZ 85015-3444

  
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  DriveTime

  3717 Lafayette Rd Indianapolis, IN 46222-1110

  
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  DriveTime

  1202 N Shadeland Ave Indianapolis, IN 46219-3633

  

Review Details

• Review fromChristopher D

  Date: 04/16/2025

  5 stars
  The best buying a car experience I have ever had buying a vehicle thanks so much guys *********** **********

• Review fromJoyce M

  Date: 04/16/2025

  5 stars
  Very friendly and helpful the people from ** and Md. only wish you would bring back car transfer.

• Review fromanthony b

  Date: 04/15/2025

  1 star

  anthony b

  Date: 04/15/2025

  Critical Brake Safety Issues with Recently Purchased Vehicle I purchased a 2018 Nissan Rogue yesterday and within 24 hours, brake light indicators appeared on the dashboard. A ******** diagnostic revealed a brake fluid level sensor fault requiring immediate repair. More concerning, the brake pedal sinks to the floor at stoplights after stopping - a classic symptom of master cylinder failure.Despite claims of a complete state inspection before sale, these serious brake system issues were clearly overlooked. This negligence put my family and other drivers at serious risk. The dealership may have prioritized making a quick sale over customer safety.Passing a vehicle with potentially catastrophic brake failure during inspection is unacceptable. I'm disappointed that these issues weren't identified or disclosed before purchase. Safety inspections should thoroughly examine critical systems like brakes to protect buyers and other drivers. I recommend potential customers have vehicles independently inspected before finalizing any purchase from this dealership.????????????????
  

  DriveTime

  Date: 04/18/2025

  Thank you for bringing this matter to our attention; we appreciate the opportunity to address our customers concerns. We regret to hear of any mechanical concerns our customer has experienced and the frustrations this caused. Please know that we make every effort to prevent mechanical malfunctions by inspecting each of our vehicles before transporting them to our sales lots. However, since our vehicles are pre-owned, we are unable to predict exactly if or when these issues may arise. For this reason, we provide a 30-day, 1,500-mile warranty and offer our customers the option to purchase an additional protection plan. It is important for our customers to know that if the repairs needed on the vehicle are determined to be non-covered components, they would be considered the customers cost of ownership. In addition to these coverages, we offer a 5-day Vehicle Return Policy (VRP), which allows our customers the opportunity to inspect and get comfortable with their purchase. If they are not pleased with their vehicle, they can bring it back within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays). That said, we apologize once more for our customer's dissatisfaction with our **********************. If our customer wishes to discuss their concerns directly with us, we encourage them to contact our ***************************** at **************.

• Review fromKevin B

  Date: 04/13/2025

  5 stars
  The experience was great ****** was the best we only want to work with her from here on out she was so nice and kind to me and my wife

• Review fromCarol C

  Date: 04/12/2025

  5 stars
  Excelente servicio, buen carro y muy rpida la gestin. Muy contentos

• Review fromTony T

  Date: 04/12/2025

  5 stars
  Great place and the salespeople ***** really help with the paper work and test drive the perfect vehicle

• Review fromMichael S

  Date: 04/11/2025

  5 stars
  ***** was awesome! Excellent customer service and very friendly! He made the whole process quick and easy!

• Review fromTania M

  Date: 04/10/2025

  5 stars
  **** was truly very helpful, welcoming, patient and detail *********** exoerience was truly wonderful, I am very grateful to drivetime for assisting me in purchasing my vehicle and truly making the process feel seamless.I would recommend Drivetime to anyone and everyone.**** thank you so much for being exceptional and going the extra mile, you are awesome!Thank you, ****, and Drivetime!

• Review fromEmily M

  Date: 04/08/2025

  5 stars
  1st time buying a car, but it was an amazing experience, Ms.Chakeriah was so friendly, helpful and patient, she answered all my questions and went over multiple cars with me to help me find the perfect one for me! 10 out 10 experience would recommend

• Review fromSara M

  Date: 04/08/2025

  5 stars
  Was exactly what they said it was going to be. Walk in the verify call the bank and boom you get a print out of the vehicles you go look let them know what keys you want you go look at each car pick one test drive come back sit down they give you the down which you are already aware of, a few more options u can add like a warranty and sign and BOOM YOUR IN YOUR NEW CAR.. ZOOM ZOOM.. A++++ Never bought a car so swift and smooth in my life.