Reviews

This profile includes reviews for DriveTime's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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DriveTime has 165 locations, listed below.

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  DriveTime

  1720 W Rio Salado Pkwy Tempe, AZ 85281-6590

  
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  DriveTime

  400 N. Arizona Avenue Chandler, AZ 85224-4606

  
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  DriveTime

  5104 W. Glendale Ave Glendale, AZ 85301-2602

  
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  DriveTime

  3717 Lafayette Rd Indianapolis, IN 46222-1110

  
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  Drive Time

  10384 Atlantic Blvd Jacksonville, FL 32225-6685

  

Review Details

• Review fromRobert B

  Date: 05/15/2025

  1 star

  Robert B

  Date: 05/15/2025

  I will file a lawsuit against yall for discriminating against me because number one Im a white male and disabled, a older elderly man and they have taken two months to get an application verified really Ill remember to tell everybody about this place
  

  DriveTime

  Date: 05/19/2025

  Thank you for bringing this matter to our attention; we appreciate the opportunity to address our customers concerns. We regret to hear of any negative customer experience and frustrations this caused. Please know that we make every effort to provide a quick and stream-lined car buying process for all of our valued customers. Please know our main goal is to treat everyone with the utmost respect in a professional and comfortable atmosphere. From the first time they take interest in DriveTime until the sale is complete, we aim to provide the best in customer service to each and every customer who walks through our dealerships doors and build that rapport. That said, we apologize once more for our customer's dissatisfaction with our **********************. We appreciate all feedback and will be using this for coaching opportunities. If our customer wishes to discuss their concerns directly with us, we encourage them to contact our ***************************** at **************.

• Review fromH. C

  Date: 05/11/2025

  5 stars
  After I was approved, I gave myself two weeks to view inventory online before I actually visited the location which is about 75 miles from my city. Once I was ready I scheduled my appointment. I arrived on a Saturday morning around 10:15am where my friend and I were greeted by the staff. 6 min later ***** had me at her desk assisting me. We went over what type of vehicles I was interested in. She showed me three to start out on seeing which ones I was interested in and test driving. The very first one I test drove, I chose. She stated that process would be easy and fast and indeed it was. Although it became busy the dealership she remained professional. She went over all the paperwork with me making sure I understood the entire process. Keep in mind I went in at 10:15am I was walking, no correction driving off in a vehicle that I chose at 12:20. I will recommend.

• Review fromKayla S

  Date: 05/11/2025

  5 stars
  This was my first time ever buying a vehicle off of a lot. The BEST experience I had. If I didn't understand something they broke it down to explain to me. They made the process so smooth! I ended up driving away that day with a new vehicle! Thanks guys!!!

• Review fromRashida L

  Date: 05/10/2025

  4 stars
  Excellent customer service easy process. The length of the loan is too long and the interest rate is too high.

• Review fromSabra M

  Date: 05/08/2025

  5 stars
  My credit is not good and they got me into a car with a co-signer. I love my car and the staff was great. Ami was the manager and she was really busy but she kept coming back to help us. Thanks Ami!!

• Review fromStephanie K

  Date: 05/07/2025

  5 stars
  We shopped online and determined which car we would like to test drive. Due to work schedules, we could not get to the dealership until after 7PM. When we arrived, ***** worked with us and we looked at 3 different options. She was so patient and kind. We were able to select a vehicle, get all the paperwork done, and still leave in about 2 hours. It was well after 9PM and she did not rush us. She was a professional! The experience was great. We had a few issues that came up with the car the very next day - nothing major - and we were able to take it directly to ********* to service it with the 30-day warranty supplied by ***********. The whole experience was one that I would never have expected...it far exceeded my expectations!

• Review fromDebbie B

  Date: 05/07/2025

  5 stars
  The salesperson Danni was very helpful and patient. She showed a lot of concern especially with making sure I got a car that was fitting to me. Very nice young lady, I'm glad we got to work together.

• Review fromDiana J

  Date: 05/07/2025

  5 stars
  We went to the ******* location at 7pm ******* helped us out and we were in and out within a couple of hours with a new car. Overall great experience.

• Review fromAnthony W

  Date: 05/05/2025

  4 stars
  I love it great cars and SUVs and trucks , easy to get a vehicle but it wasnt clean inside or outside, But I wash it got it clean , they could have ran it through that automatically car wash but all and all I like my truck

• Review fromBecky S

  Date: 05/05/2025

  4 stars
  DriveTime in *************, ** is great. Unlike other used car dealerships they allow you to test drive more than 2 vehicles. Although they were understaffed, they were very courteous, helpful & efficient. If you have sketchy credit or limited funds for downpayment this is the place to go. Would highly recommend!!