Business Profile

Event Ticket Sales

Live Nation

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Complaints

This profile includes complaints for Live Nation's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

758 total complaints in the last 3 years.
208 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:06/26/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Livenation / Ticketmaster is the promoter and seller of tickets for the Blink 182 2024 tour that I attended in *****, ** on 6/21. When I purchased tickets on 10/27/23 the Ticketmaster / Livenation website displayed an end stage setup which is why I purchased VIP tickets with premium seating in the second row. When I arrived at the show I noticed the stage was round and not the end stage setup that was displayed when I purchased the tickets. During the concert the stage rotated and my premium seats were no longer 2nd row from the band because they were playing to the side then the back then the other side of the arena. I purchased an unobstructed view, my tickets did not have a warning, and my view was obstructed.
Business Response
Date: 07/03/2024
Hello,
I am in receipt of your recent complaint submitted to the Better Business Bureau. Thank you for bringing your concerns to our attention.
We are sorry to hear that you had a bad experience at the Blink-182 concert at the **************
We have reached out to the Event Organizer on your behalf regarding your complaint. They confirmed the stage did change but the view from the floor seats did not provide an obstructed view. Per the purchase policy, package details and tour production subject to change without notice. All packages are non-refundable and non-transferable. All sales are final.
Thank you for the opportunity to respond and address your concerns.
Sincerely
************
Consumer Support Team
Customer Answer
Date: 07/03/2024

Complaint: 21906167

I am rejecting this response because: I am very upset by the way I was treated at a recent Blink 182 concert. I paid a lot of money for premium seating tickets and I purchased a full view of the band when I bought them. However, when I arrived, the stage was round instead of the end stage setup that was displayed when I bought the tickets. Also, during the concert, the stage rotated, and I was no longer able to see the band from my premium seats. My view was certainly obstructed, and the seating map had drastically changed without my knowledge. I did not get what I paid for and I am requesting a billing adjustment.

Sincerely,

*************************
Business Response
Date: 07/03/2024
Hello,
I am in receipt of your recent complaint submitted to the Better Business Bureau. Thank you for bringing your concerns to our attention.
The VIP packager has denied your request for a refund. The purchase policy is stated at time of purchase as well as your confirmation email.
Thank you for purchasing a Blink-182 VIP Package. Package details and tour production subject to change without notice. Tickets will be distributed based on your elected delivery method. Your merchandise items that are included in the package will be available for pickup at the venue the day of the show at the designated VIP check in location (or other designated location at the venue). All packages are non-refundable. All sales are final. You must bring a valid Photo ID matching the purchaser name on this order. Those who cannot present a photo ID matching the purchaser name on the order will be turned away.
For this reason, we are unable to process a refund for your order.
Thank you for the opportunity to respond and address your concerns.
Sincerely
************
Consumer Support Team
Customer Answer
Date: 07/05/2024

Complaint: 21906167

I am rejecting this response because: I purchased a VIP package based on the seating floor map with an end stage setup. At some point the stage was changed and the band rotated. My view was no longer 100% unobstructed. You sold me premium seats that didn't have a premium view. Hiding behind the small print doesn't make this situation right. You are taking advantage of fans that spend a lot of money to be close to the band.

Sincerely,

*************************
Initial Complaint
Date:06/21/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
They have a policy stating they will be doing shows rain or shine. They closed country jam on the first day due to mild wind and delayed it until 5pm for entry for the first day. Its ridiculous they close it for mild wind.
Business Response
Date: 06/24/2024
We're sorry to hear you had issues with your event but we are unable to find a valid order with your information. Are you able to provide a valid FGT order number so we can assess your complaint further? Thank you.
Initial Complaint
Date:06/18/2024
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I currently bought a Lawnie Pass from Live Nation. Since I have been a lawn pass subscriber for over 5 years, it came as a great surprise to me that personal chairs are no longer allowed. I contacted PNC, a Live Nation venue, and **************, the Guest Experience Manager emailed me the following: "I looked around on the website and could not find anything on the no chair policy on the Lawnie Pass website so that is definitely something that will be brought up. However, this new chair policy is something out of the venue's control and was a decision made by Live Nation that we have to follow. Every Live Nation outdoor venue has the same policy around the country so please know that this is not something the venue has decided to change on our behalf and was a corporate decision." Unfortunately, at this current time, nothing was rectified. And, it appears that PNC and Live Nation owns PNC and other venues, so they are essentially the same company with Live Nation being the corporate owners. Additionally, before January, the website at first announced the lawn chairs would be $5 (which has now been changed). So, it was a huge shock when I attended the concert last Thursday, 6/14 and was told the price for the chair was $20. I have a friend that attends with me, so the total fee is $40. As a recent retiree on a fixed income, that is still a steep price that I deem unfair and even feel that PNC is gouging customers since they pretty much doubled the cost from last year. If I go to more than 10 concerts (over $400), I'd be paying almost twice what I paid for the lawn pass ($240).
Business Response
Date: 06/19/2024
Hello,
I am in receipt of your recent complaint submitted to the Better Business Bureau. Thank
you for bringing your concerns to our attention.
I have reviewed this complaint, and as a one-time courtesy, we have provided a refund credit on the lawn chair rentals order 50-59901/CAR but the tickets/rentals will still be redeemable for use at the event on June 22, 2024. Unfortunately, policies regarding items allowed/not allowed at venues/specific events are subject to change at any time.
Additionally the official venue website has no mention of lawn chair rentals being available at the door for $5.00. LInked below is the venue official website:
***************************************************************************************************************************************************
Thank you for the opportunity to respond and address your concerns.
Sincerely
*******
Consumer Support Team

Customer Answer
Date: 06/19/2024

Complaint: 21869444

I am rejecting this response because:
When purchasing the lawn pass for ***, it was not an obvious change of no more personal chairs and was easily overlooked. Even the *** guest manager said he did not see it there. Plus, the fact that the cost of chairs often doubles in price from last year is still an unfair and unjust practice since customers arent allowed to bring them.

Sincerely,

***********************
Business Response
Date: 07/01/2024
Hello,
We are in receipt of your response regarding the complaint submitted to the Better Business Bureau.
We are sorry to hear that the venue's website has been updated since last year. As previously advised the website is subject to change without notice.
Per the venue's website regarding lawn chairs:
Can I rent a lawn chair at the show?
Lawn chairs are available for rent inside the venue on a show-by-show basis at the lawn chair stands at the top of the lawn and must be turned in at the end of the event. Outside lawn chairs are no longer permitted. Our rental chairs are 27.6 wide X 27.6 deep X 30.5 tall. No other chairs are permitted inside the venue. To rent a lawn chair in advance, click on the "UPGRADES AVAILABLE" dropdown on dropdown on our upgrade page and select "Lawn Chair Rental".
The above information can be found on the venue's official website: ***************************************************************************************************************************************************
We apologize for the frustration and inconvenience this has caused.
Sincerely,
********************
Consumer Support

Customer Answer
Date: 07/01/2024

Complaint: 21869444

I am rejecting this response because:
Hey ********,
I think its a poor and unfair practice to include this information: As previously advised the website is subject to change without notice. The least Live Nation could do is clearly notify past customers of major changes. This would allow the public to decide if they wanted to purchase lawn passes, but now they are stuck with limited choices which only includes significant pay increases for people.
EVERYONE, including Live Nation and PNC employees, I have mentioned this to feels this is an unjust policy. If Customer Support was truly trying to be supportive, they would provide lawn pass subscribers with a reasonable discount.

Sincerely,

***********************
Initial Complaint
Date:06/18/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I bought a ticket and hotel package from. Vibee which is owned by Live Nation. I bought four tickets to a single show along with a hotel room for two nights. I needed to get the $3,884 bill broken out between the tickets and the hotel. They would not help me. I was told no by the people at the hotel representing the ************** I was told no by Vibee customer service. I was told no by Ticketmaster which is also owned by Live Nation. I had two friends that bought two of these tickets and they booked their own room in the same hotel. They paid half what I paid for tickets and hotel by simply not using Vibee. This is a scam. Who charges $3,884 for an exclusive offer that no one else was offering when these tickets became available and then not detail for the buyer what they bought. I did not have VIP tickets so they cannot say there were additional services provided in their experience. It is clear this is a scam developed by Live Nation, offered through Vibee, and executed by Ticket master. It is possible that Dead and Company, the band I went to see is also involved iin this scam. It is users at the worst level and done to A very loyal fan base.
Business Response
Date: 06/28/2024
Hello,
I am in receipt of your recent complaint submitted to the Better Business Bureau. Thank
you for bringing your concerns to our attention.
Vibee provides fans with opportunities to purchase bundled hotel and ticket packages, with or without enhanced experience elements, for various events including the Dead and Company: Dead Forever shows at Sphere in **********
As a bundled package provider, we provide fans with the option to secure multiple elements related to their trip through one transaction, which includes guaranteed seats within specific sections of the venue, confirmed hotel accommodations, as well as optional dining or experience components. Our pricing for those customized bundles remains consistent with what was agreed to by the fan at the time of purchase, despite fluctuations in hotel prices or changes to ticket prices on the secondary market. If this does not interest the fan or they are more comfortable with purchasing direct, then fans have the option of securing tickets through the Ticketmaster general on-sale, or other presale opportunities, and then also sourcing their hotel reservations independently.
Thank you for the opportunity to respond and address your concerns
Sincerely
*******
Consumer Support Team
Customer Answer
Date: 06/29/2024

Complaint: 21869380

I am rejecting this response because:
I received no special services as a result of the bundling. I had to check into the hotel with everyone else (no special by pass as promoted). No bus to the hotel because I was not VIP. No other gifts other than a plastic lanyard that serviced no purpose. Your company misrepresented your bundling services, overcharged for it, and bundled the billing so you could not see what you were paying for between tickets and hotel. These are unfair business practices and should be stopped by your leadership. This is why congress is coming after you organization. Please escalate my complaint to an executive who can actually explain what you are doing to change these practices.
Sincerely,

***************
Business Response
Date: 07/03/2024
I am in receipt of your recent complaint submitted to the Better Business Bureau. Thank you for bringing your concerns to our attention. I apologize for any inconvenience. Although Vibee is affiliated with Ticketmaster/Live Nation, there is nothing Ticketmaster/Live Nation can do to solve this complaint. This is because the tickets were purchased under the Vibee Purchase Policy. Please contact Vibee at ************ from 9am-6pm PST Mon- Fri.

Sincerely,

******************

Ticketmaster Consumer Support
Initial Complaint
Date:06/18/2024
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My original complaint (ID: ********* was directed at **** (*******************************) but I was told by the BBB that I should direct it towards Live Nation. I feel that ******************************* (SPAC), Live Nation, and the "event organizer" (I asked Live Nation who exactly was the event organizer and they said they were not allowed to say) committed fraud/theft to thousands of people at the Hozier concert on May 19. First, they WAY oversold lawn tickets, people were packed into the lawn like sardines. Second, they made the "Lawn" area include an area of lawn behind the *************. This is a flat area of lawn with zero visibility of the stage and the sound is not meant to be heard there so the sound was lousy. This flat area of lawn should NOT even be included in the sale of lawn tickets and this area was EXTREMELY packed with people. Our only view of the show was a TV screen that was far far away and the lower third was blocked by peoples heads. Making the sound worse was a generator running at nearby tents used to sell beer and t-shirts. We spent $199 for tickets and chairs, drove 3 hours and bought a hotel room. Live Nation support said that the "event organizer" does not allow refunds. We don't have extra money to spend on events like this and we were robbed. We expected a lawn location with decent space, great sound, and a decent chance to see the stage. We got none of those things and we are out hundreds of dollars. We want a refund and for them to stop over selling tickets and stop selling tickets to a location that should not be considered for their shows.
Business Response
Date: 06/18/2024
Hello,

I am in receipt of your recent complaint to the Better Business Bureau. Our apologies for any inconvenience this may have caused. We only guarantee a fan entry into the venue, we do not control what happens once a fan has entered. As a 1 time only courtesy only we have issued a full refund for the order 60-20565/NY1. Please allow 5-7 business days for the amounts of $163.05 USD and $36.00 USD to credit back to the **** card ending in 2105.
Our merchant agreements require that refunds be provided to the original card, regardless of whether it's expired or the account has been closed. This is because it is the bank that pays that merchant with funds from the customer's bank account or through a line of credit which the customer is responsible to pay back. The merchant doesn't know if the account is in good standing, and if a refund is provided to another card, or via check, the merchant could potentially be aiding the cardholder in defaulting on their credit card balance.

This is why credit card companies and banks require merchants to return the funds to the original form of payment. If the credit is provided to a card that is no longer valid, but the account is still active, the funds will still credit successfully. If the account is completely closed, the bank should reject the funds. Once that happens, Ticketmaster will send a check to the customer. If the bank does accept the funds to a closed account (they shouldn't do this, but it happens sometimes), it's their responsibility to refund the patron.

Thank you for the opportunity to respond and address your concerns.

Sincerely
*****
Customer Answer
Date: 06/18/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I do hope that for future customers of ********************** and **** that they do not let this happen again.

Sincerely,

*************************
Initial Complaint
Date:06/18/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Reference Number: NY1/6-41828 Date of Transaction: June 7, 2024 Amount Paid: $92 Event: Victony: The stubborn tour Business Involved: Live Nation/Ticketmaster Nature of the Dispute: I purchased a ticket for *******'s Stubborn tour concert on June 7, 2024. Subsequently, I discovered that I have a work event on the same day, which prevents me from attending the concert. I contacted Live Nation/Ticketmaster to request a refund, but they responded that the Event Organizer is not allowing refunds at this time.Resolution Attempts: I called Live Nation/Ticketmaster for a refund and they responded the same day stating that refunds are not being permitted by the Event Organizer.Additional Information:I would like to request assistance in resolving this issue, as I am unable to attend the concert due to an unavoidable work commitment and believe I should be entitled to a refund under these circumstances.
Business Response
Date: 06/18/2024
Hello,
We are in receipt of your recent complaint submitted to the Better Business Bureau. Thank you for bringing your concerns to our attention.
We are sorry to hear that you can no longer attend the event. Regretfully, refunds are not being offered for this event. Refunds are generally only offered if an event is postponed or canceled, or there is a major event change. Policies set forth by the event provider generally prevent us from issuing refunds. If you are unable to attend this event, we recommend transferring them to a friend/family member.
Sincerely,
********************
Consumer Support

Customer Answer
Date: 06/18/2024

Complaint: 21864776

I am rejecting this response because:

Sincerely,

***************************
Initial Complaint
Date:06/15/2024
Type:Delivery Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased tickets to Sea.Hear.Now Festival back in March, and even though they have an order number and I was charged, they refuse to give me tickets.
Business Response
Date: 06/17/2024
We're sorry, we're unable to find a valid order with your information. The two order numbers in your screenshot are cropped from a conversation with our email team where they provided you the two invalid order numbers for declined orders were located on your account. Do you have access to the order number from the screenshot that has been cropped out? We do see you provided a screenshot with our agents of a charge on your account but cannot locate any order associated with it in our systems. Is there another email account or information associated with your PayPal account used for this transaction that *** help us locate the order? Thank you for understanding.
Customer Answer
Date: 06/17/2024

Complaint: 21856209

I am rejecting this response because: I still did not receive tickets. If I was charged and had a confirmation that I bought them, I feel like I should get them. Another email used for the purchase was *********************** if that helps - thanks.

Sincerely,

Zander Karalewich
Business Response
Date: 06/18/2024
Unfortunately we show no valid orders under that email account either. Can you please provide the order number listed on the confirmation you received and screenshotted so we may investigate further? Thank you for your patience.
Customer Answer
Date: 06/20/2024

Complaint: 21856209

I am rejecting this response because: The screenshot cropped the order number so that it can be shared to friends, unfortunately. I understand that if you cannot get my order now, is there a way I can hop on a little higher on the waitlist? I'm definitely willing to work with you guys if I'm able to get my ticket again.

Sincerely,

Zander Karalewich
Business Response
Date: 06/20/2024
Unfortunately, we cannot locate any valid orders without an order number or the account information the order was tied too. I do see you provided a screenshot showing charges from Front Gate Tickets but was also unable to locate any order matching that info. Is the charge still reflected on your account or has it dropped off? If so, it is possible you only received a temporary charge and your order was declined. Without a valid order, all we can advise is to join the event wait list if tickets are no longer available. Thank you for understanding.
Initial Complaint
Date:06/14/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My aunt that lives out of state bought me these tickets to surprise me for my graduation! Front gate sent out a first shipment with the wristbands and *** says they lost them to call front gate and have them file a investigation claim but when I did all they said was they will reship it out if it ends up returning back to them! Then out of no where I reserved another shipment notification which I thought was carrying the wristbands and nope once that package arrived all it was was the collectible magnets inside with a flyer but no wristbands! I contacted support and they said theres nothing they can do but to have me pick them up at will call when the event starts next week! So I said fine why not and they asked if Ill be picking them up and I said yes so they said they will add my name to be able to pick them up! Then I get a email with the will call updates and it shows on there I need her id and debit so right away I call support once again and explain to them my aunt lost her id and shes in the process of getting a new one! Then now there saying to bring another form of id which she dont have a passport she dont travel since shes not able to considering her health conditions!! So now basically they tell me theres nothing they can do if I dont have her id to pick up the tickets so Im like what the she spent almost $700 on these tickets for me to go with my friend and now their basically telling me Im out of luck and she waisted money for nothing !!! Im so ***et I contacted support front gate and support insomniac tickets and both are telling me the same theres nothing else they can do and if I dont have that I cant get the tickets !!! I feel like there basically scamming us refusing to release the tickets to me even though my aunt called and told them everything and explained to them the situation and why cant they just realease them to me if Im on the shipping info and alternate pickup and I have my aunts information! But no were out of luck
Business Response
Date: 06/17/2024
We're sorry to hear you had issues receiving your order. While we cannot control delivery of your order, we do always ensure your admission with purchase. As I do see your name listed for pick up on this order you will have no issue picking up your order if you have your own photo ID and a copy of the receipt. Simply present your ID and order number at the event box office and staff will be happy to assist in providing your wristbands. Please let us know if you have any additional questions.
Initial Complaint
Date:06/14/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
To buy a ticket to a Sounders FC game I have no choice but to buy through ticketmaster/Live Nation, they charge wildly high service fees for no service, even if I go purchase tickets at the window I have to pay their fee. Buying 5 tickets for a father's day gift I am forced to pay an additional $50 service fee and a $5 processing fee. This isn't right.
Business Response
Date: 06/14/2024
Hello,
Ticket fees (which can include a service fee, order processing fee and sometimes a delivery fee) are determined in collaboration with our clients. In exchange for the rights to sell their tickets, our clients typically share in a portion of the fees we collect. The portion of fees we keep helps us to provide our clients with software, equipment, services and support to manage their tickets and box office, and provide the sales network used by clients to distribute tickets to fans. The remainder, when taken with other revenues, is how we earn a profit.
Sincerely,
Iris
Ticketmaster Escalations Team
Initial Complaint
Date:06/14/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I bought tickets to the New Kids on the Block concert on Nov. 3, 2023. I also bought insurance on these tickets through Allianz at $28 per ticket, EUSP2376171969. In the meantime, I had surgery on my hip on May 14, 2024 and my niece had major abdominal surgery on May 10, 2024. This company insists on getting a diagnosis. We refuse to give them this information because of HIPPA regulations as additional information was found regarding my surgery which is none of their business. My niece feels the same way. My sister cannot drive at night so she cannot go to the concert because I was the driver. Can you please find a resolution to get me a refund? What good is ticket insurance if I cant get a refund???? Sounds like a scam to me.
Business Response
Date: 06/14/2024
Hello,
In regards to order #**-10314/CH2 we have processed a refund back to the Mastercard used for purchase. You will see the funds back on your card in 5-7 business days.
Sincerely,
Iris
Ticketmaster Escalations Team

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Live Nation is NOT a BBB Accredited Business.