Reviews
This profile includes reviews for Integrity Admin Group's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 162 Customer Reviews
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Review fromray a
Date: 12/01/2023
1 starray a
Date: 12/01/2023
Stay away from this company. They don't cover anything. They will take your money and run .They lie too you. They send inspectors from their company just to deny the claims. I would not never recommend it to Nobody stay away from this company
Integrity Admin Group
Date: 12/19/2023
Good Afternoon Ray. First and Foremost we sincerely apologize if you had an issue you had with the claims process. All of our inspectors and adjusters are provided through an unbiased 3rd party service. I was unable to locate this specific claim but an happy to investigate further to see what we can do to rectify the situation for you!Review fromTami Y.
Date: 11/30/2023
5 starsTami Y.
Date: 11/30/2023
This interaction with the associates from this company has been Extremely Appreciative I Never felt as if I was being mis led or deceived in any way I thank you guys for reaching out to me via mail to continue to keep my vehicle warranty current. IT HAS BEEN A PLEASURE MEETING **************Integrity Admin Group
Date: 12/27/2023
Thank You! Transparency and Compliance are at our core values network wide! It was a pleasure working with you as well and have a Happy New Year!Review fromRanieka L.
Date: 11/28/2023
5 starsRanieka L.
Date: 11/28/2023
**** was so very helpful. I got a good feel that this company is genuine and has integrityIntegrity Admin Group
Date: 12/27/2023
We appreciate that **********! We feel passionately about the service we provide and are excited to provide you the benefits! Have a Happy New Year!Review fromNathan M.
Date: 11/27/2023
5 starsNathan M.
Date: 11/27/2023
Extremely satisfied with the courteous professional service that I received from *****Integrity Admin Group
Date: 12/27/2023
We appreciate your feedback on our dedicated and valuable employee *****!Review fromElizabeth M
Date: 11/25/2023
1 starElizabeth M
Date: 11/25/2023
This company contacted me for a home warranty & signed me up over the phone. They took out monthly amounts from my checking account. When I tried to file a claim, I waited 10 days never spoke with anyone about getting my ****************. They used misleading tactics to sell me the warranty, and when I wanted to cancel they made it very difficult (I literally said I just want my service canceled please over 30 times). They were not professional and my entire interaction with this company was horrible. They are a scam DO NOT sign anything with this company. And beware they use other names for their business. Do your research. Im a single mom out over $******** and I feel taken advantage ofIntegrity Admin Group
Date: 11/30/2023
First and foremost, I would like to extend my sincerest apologies for any confusion and inconvenience you may have experienced recently regarding the claims process with our company. The confusion arose from the deductible structure applied to your policy, which led to discrepancies in the claims calculations. We acknowledge that our communication regarding this matter could have been clearer, and we are taking immediate steps to rectify it.To make it up to you, we have already initiated the process of reviewing and adjusting your claims to ensure that you receive the full benefits you are ***********. Additionally, our team is actively working to reach out to you to discuss the specifics of your policy and address any questions or concerns you may have. We are dedicated to resolving this issue promptly and in a way that fully satisfies your needs.I want to emphasize that our company is not a scam, and we are genuinely committed to providing our clients with the best possible service and support. We understand that trust is paramount in our industry, and we take it very seriously.Review fromZachary T.
Date: 11/21/2023
5 starsZachary T.
Date: 11/21/2023
Friendly and helpful customer service experience, thank you. I thought working with ***** was very helpful and she was able to clarify alot.Integrity Admin Group
Date: 11/22/2023
We sincerely appreciate your positive feedback, Thanks *******!Review fromCrystal M
Date: 11/20/2023
1 starCrystal M
Date: 11/20/2023
I purchased this extended warranty auto insurance for repairs on my car. I purchased this service in March 2023. I followed all of the necessary protocols in order to receive services as per the contract. I have been without my vehicle for 90 days at this point. I called to verify if repairs were approved on today, I was told the adjustor would call me back after lunch. This continues to be an ongoing issue with this company. I have paid on this contract monthly as it requested. Yet, as the customer I am the one inconvenienced. I will never recommend anyone to this company.Integrity Admin Group
Date: 11/22/2023
Thank you for your message regarding the claims process. I understand that engine claims can be complex, and I appreciate your efforts in addressing the situation. While delays can be frustrating, I understand that we are working towards a resolution that meets your needs.I look forward to a positive outcome and hope that the process can be completed as smoothly as possible. If there are any additional steps or information required from my end, please don't hesitate to let me know. Your assistance is greatly appreciated. Thank you.Review fromHayden R.
Date: 11/16/2023
5 starsHayden R.
Date: 11/16/2023
I wasnt sure about warranties at first being a new home owner but after being walked through the process I signed up and forgot about it. Then a couple months later I had my hot water heater go out and had out of town visitors coming that weekend. I filed my claim and they were able to get someone out the very next day who put in a brand new water heater and my visitors never knew they might have had to take cold showers. I only had to pay $75 and it was a huge help.Integrity Admin Group
Date: 11/17/2023
Your kind words serve as a great source of motivation for us, and they reinforce our commitment to delivering exceptional service and results to our clients. We are delighted that you are satisfied with our work, and we look forward to continuing our partnership with you!Review fromjo s
Date: 11/15/2023
5 starsjo s
Date: 11/15/2023
Amazing the sales team is top notch and they all work together great getting to the same goalIntegrity Admin Group
Date: 11/16/2023
Thanks for the feedback ******! We look forward to seeing your policy through!Review fromTony M
Date: 11/13/2023
1 starTony M
Date: 11/13/2023
The company is fraudulent. I acquired a home insurance plan through a representative name ******************* . And I did a one time payment through my credit card and he assured me that they would send me a statement. So I saw my credit card statement and they billed me without authorization of monthly payment. I have been trying to contact them for several weeks and they keep giving me the run around. I have talked to a rep named ****** , *****, and ********** And they keep putting me on hold or keep transferring me instead of stopping payment on my credit card. This is company is not honest. And tries to take your money.Integrity Admin Group
Date: 11/14/2023
We want to assure you that we are actively investigating your case and working diligently to reach a resolution on your behalf . First and foremost, I want to clarify that Integrity Admin Group is not responsible for handling the activation of home warranty policies or credit card transactions for billing purposes. It appears that you have been in touch with representatives who may not have been aware of this, and we deeply regret any confusion or inconvenience this may have caused.Please allow me to clarify the following points:1. **Activation of Home Warranty Policies:** Integrity Admin Group is solely responsible for processing claims and providing support related to existing home warranty policies. We do not have a role in activating or setting up new policies.2. **Credit Card Transactions:** We do not handle credit card transactions or billing processes directly. Any billing-related issues, such as unauthorized charges, should be addressed directly with the company that processed your payment.We will do our best to ensure this issue is resolved to your satisfaction, and recognize any confusion or frustration you have encountered. We genuinely appreciate your business, and we look forward to assisting you in resolving this matter promptly.
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