Reviews

This profile includes reviews for Hyundai Motor America's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Hyundai Motor America has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Hyundai Motor America

  10550 Talbert Ave Fountain Valley, CA 92708-6031

  
• 

  Hyundai Motor America

  300 Sylvan Ave Englewood Cliffs, NJ 07632-2525

• 

  Hyundai Motor Manufacturing Alabama, LLC (HMMA)

  700 Hyundai Blvd Montgomery, AL 36105-9622

• 

  Hyundai Motor America

  10550 Talbert Avenue P.O. Box 20850 Fountain Valley, CA 92728-0850

  
• 

  Hyundai Motor America

  3400 Rt 42 PO Box 9070 Turnersville, NJ 08012

Review Details

• Review fromBob C

  Date: 03/31/2024

  1 star
  This company owes me $70.00. They refuse to honor our request for tax abatement! We have been in limbo since September!We bought out our lease and the was charged by our god dam town for more taxes! The taxes we already paid to HYundai! Its bad enough paying taxes once, but being charged s second time is rather annoying! Yes it is legal for ************* to do this! The laws here ****. But yes, we legally appealed not once but twice! We are still awaiting g a response from this **************************** had no frickin right to hold us off. They have lied that they attempted to respond to our town here in lovely *************. We asked our lovely town tax collector and she confirmed she had not received any correspondence from HYundai! Ok. Ill stop here. I want my frickin money owed back to me! With frickin interest!!!!!!!

• Review fromKelli H

  Date: 03/31/2024

  1 star
  As of this week, my 2016 Hyundai Sonata Sport is now sitting in the hands of a junkyard. I bought my vehicle in 2018 as a second owner. To my surprise, the vehicle that I loved at first, became a living nightmare. I am a single mother and a full time business student and I started having issues when my car was running out of oil within weeks of an oil change. I also received a recall on a part in my engine. To me that was alarming, so I took the steps that Hyundais letter in the mail suggested. Very quickly, it became apparent that I was going to have some major issues getting the support from the local Hyundai dealership and corporate. I went through oil consumption testing and after 3 months of continuous drives to the dealership for testing and maintenance, I finally received an answer that, yes, my vehicle needed a new engine. They claimed it had nothing to do with the recall, and they made it clear that if it wasn't replaced or the oil and maintenance of the vehicle wasn't maintained, there could be safety concerns of a fire in my engine. I was told, with excitement from the dealership that my vehicle been approved for the new engine, BUT not for me, only for the original owner of the vehicle and that me as a second owner, would have an invoice of over $8500. As a single mother, driving down the road with your child, having anxiety as is, now I had to worry about making sure I was not going to be putting myself and my son in ***** way if I didn't try to get a "new" engine. Luckily, soon after the failed oil consumption testing, there was no fire but my engine very quickly seized and no longer ran. I was unable to buy their engine they said I needed, due to funding and I filed an appeal, I was denied a second time within 24 hours after summiting. Now, it's in a junkyard, as no mechanic in ******** would touch my vehicle, unless I paid them to rebuild an engine that had no Hyundai parts associated with it. I'm truly disappointed, and wish this for no one.

• Review fromSang-Ho L

  Date: 03/29/2024

  1 star
  I have a regular key for my Sonata, but I could not open the car becuase the key hole was damaged by somebody. Therefore, I ordered the remote key fob at Hyundai ****** dealer at **. I paid $240 for the key and expected this key could open the door. I told very clearly, the car key hole was damaged and we could not open the door with a key and this is the reason that I purchase remote fob. Actually the car is used by my son at ********** **, but he could not prove the ownership because all the document are in the car. So, I visited Hyundai dealer at Hyundai Auburn ** dealer that I used to repair this car for 10 years. The key was picked two days after payment and I shipped it to ***********. But I found that the key fob cannot open the door unless it is programed. I was told today the car should be towed to Hyundai dealer to make a program. This does not make any sense to me. If I was told clearly it is not possible to open the door when I ordered, there is no reason to order the key fob and ship it to ********** from MA. The similar key fob online price is only about ~$30, but I paid $240 to authorized Hyundai dealer because I thought I could trust Hyundai dealer. In addition, to make a programing after towing the car to the Hyundai dealer, I was told that it will cost addtional ~$200 today. Finally I asked the Hyundai Auburn dealer to refund becuase it is of no use, but the Hyundai dealer refused to refund because it is an electronic device. If we could go to the LockSmith, we could fix this problem at ~$200. I trusted authorized Hyundai dealer, but I was so much disappointed at this time. Hyundai is far from the customer satisfaction.

• Review fromChristopher H

  Date: 03/28/2024

  1 star
  I own a 2016 Hyundai Genesis Coupe that has lost 2 audio fins on top of my car. Both have just come unglued and fallen off. The dealer replaced the original and now a another one has fallen off and will require a 3rd fin. I owned a Tiburon before this and had it over a decade and never once did the fin come lose. On top of that, the dealer doesn't just put on a new fin, they gut ALL the electronics and replace it as well, increasing the repair 100x what it should cost. Replica plastic fins can be bought online for $6 and Hyundai is trying to force me to spend hundreds to replace electronics that have no issues. This should be illegal and is one of the many reasons companies create e-waste left and right.Also, whatever glue/epoxy you guys are using on these cars didn't work out. I have less than 24K miles on this car and it will now have its 3rd audio fin.Hyundai of Tustin didn't want to accept any responsibility for the quality of their previous work. We bought my wife's Elantra there, but I surely won't buy another car there going forward.

• Review fromTiffany S

  Date: 03/26/2024

  1 star
  Ive had my leased car for almost 3 years , after a year of having the car , i have been having continuous issues with the car, i have reached out to consumer affairs, customer service, possibly everyone i can contact that would hear me , nothing has been resolved, i wouldnt recommend this company to my worst enemy, a car that shuts off on you continuously in the middle of traffic shouldnt be given to anyone to drive , imagine that happening on the high way and every time you take it to get checked out they cant find any problems, instead of taking the car back because its faulty, this company would rather you die , if your thinking about this company RUN don't suffer like i have

• Review fromJeanine J

  Date: 03/26/2024

  1 star
  The engine, in my 2014 Santa Fe Sport, completely shut down without warning! I was waiting at a red light and when the light turned green, I pushed on the gas peddle and everything went black. Then smoke came from under the hood. No check engine light, no warning. After having my car towed to a local Hyundai dealership, I was informed that I will need to replace the engine. I was told that Hyundai Corp. has a goodwill program that if I qualify, they will help with replacement of my engine. 2 weeks *****, I was then contacted and informed that after pulling the Carfax, for my car, that I was declined help due to no record of maintenance by previous owner. I was commended for timely maintenance by me, for the almost 3 years tothat I owned it, but was told, unfortunately, due to previous owner, they declined me. No I do not have an extended warranty, but to be given false hope, is just wrong! I was then contacted again, a week later, by Hyundai Corp. with a link to BBB to submit my issue and a mediator would look into the issue and can possibly over turn the decree. I answered a couple of questions, got a hard stop saying I don't qualify, and was immediately routed to this review submission form to do a review. Long story short, Hyundai sucks!!

• Review fromRhokia R

  Date: 03/02/2024

  1 star
  For those that have purchased a Hyundai or a *** may you NEVER need to contact Hyundai's customer service. RUDE!!For starters purchased a 2017 ******* off the showroom floor and it died at ******* miles at a stop light the car just shut off. **t my first vehicle and my previous vehicles all got to the 200K+ miles with far less maintenence needed on them and were still running when I sold them. This car gave me issues BEFORE the 100K mile warranty and when I explained to Hyundai that the franchise dealer had bot been helpful before, the customer service rep became angry and yelled at me because she was not listening to what I was requesting or my issue. I explained the nature of my call was I believe if it is an engine issue that Hyundai should make an exception. I was told the dealership could do a good will; which was not offered and the dealership claims they reached out to Hyundai for a warranty claim and it was denied. Well of course it would be. . .it was over the 100K miles. ** one at Hyundai has a record of my complaint of engine knocking, sluggishness, sounding like a diesel truck and revving high in 2022. The check engine light came on twice even after the franchise dealer claimed they fixed it. In fact the light came on in less than 48- hours as I was almost in an accident because the vehicle didn't accelerate but the engine revved. I had to get the service director and manager involved. With that being said you truly get what you pay for so yes ***** and ****** are expensive but 200K mile reliability and that's where I'm leaving that. In addition, with a 10 year car loan the car will die on you before you pay it off. For those that think I didn't take care of the car I laugh because my maintenence was always up to date and I used ONLY ********* like Hyundai suggests, stamped on the engine. Best of luck!!!

• Review fromGeovanny P

  Date: 02/29/2024

  1 star
  Faulty Vehicle, Horrible customer service Request call from Managers and Supervisors, no response.Lock of response from Case Manager ***** @ Hyundai Motor Company Lock of response from other departments at Hyundai Motor Company

• Review fromRobert F

  Date: 02/26/2024

  1 star
  I have a 2019 Santa Fe on the hood the paint store appeal and they dont stand good for it so I would never buy an air vehicle from this company ever again The car only has ****** miles on it. The paint is starting to peel on the hood. I called them and they standing good for it.

• Review fromNicholas S

  Date: 02/22/2024

  1 star
  Hyundai Motor America has declined my coverage for reimbursement. I paid over a $1000 in engine diagnostics, just to have them cover the engine, but refuse to reimburse my diagnosis fees. All for an engine issue that they were aware of and responsible for. I would love to hear from anyone in reference to this.