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Business Profile

Computer Software

Amaze Holdings Co LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

Customer Review Ratings

3.77/5 stars

Average of 218 Customer Reviews

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Review Details

  • Review fromShanta H

    Date: 04/01/2025

    2 stars
    I ordered some die cut stickers, and the die cutting job came back horribly messy. It was then very difficult to get a response from customer support and I had to follow up. Assuming that my refund gets processed as I expect the company did eventually resolve my problem. However, I would never order a die cut sticker from them again.
  • Review fromAmanda S

    Date: 03/21/2025

    1 star
    I have been waiting 3 months for an order from back in december of 2024 And in constant contact with support. They just give me the run around and robotic answers. When I asked for it to be canceled and me refunded. They gave me more run around about having to send it to another team to review my request I argued with them for an hour. I had to threaten legal action for them to refund me on the spot Do not use this company they are not what they used to be. They went bankrupt and had to merge with another company. Avoid at all costs. I even deleted my teespring store
  • Review fromStacey O

    Date: 03/08/2025

    1 star
    I placed an order on 1/29/25 with Spring by Amaze and the recipient still hasnt received it. I asked for a status update in February and was told they are backlogged from the holidays. I asked for a refund on 3/4/25 and on 3/7/25 was told my request had to be escalated. Avoid Spring by Amaze!
  • Review fromChris C

    Date: 02/28/2025

    5 stars
    Excellent customer service! I had a small issue, and they worked hard to make sure it was fixed quickly. Thanks!
  • Review fromAnnette C

    Date: 02/24/2025

    1 star
    I would probably give this business no stars if I could. I ordered 3 tank tops for my son's birthday. I was told that the estimated arrival would be January *****st. I wanted them for my son's birthday on ********. On ************ I sent a note to them to see if they were going to get here on time. The response I got back was unexpected surge in orders. It also stated there would be processing delays. I kept checking the orders but still no movement on my orders. Feb. 10th, I got a letter back stating they would get back to me in 24 hours. Never heard from them. Feb. 13th I finally got fed up and sent another letter demanding a refund or I would write a review on the better business bureau site and call my credit card to and complain about fraud. I'm now being told 2 out of the 3 tank tops were processed and on their way. I'll hold my breath on that, but I'm still waiting to hear about the 3rd tank top. Order # **JHR91MXDVH7JA7GSEB3KWQ3A2dc4. It is now over a month and I still have not got anything from them.
  • Review fromMichael W

    Date: 02/17/2025

    5 stars
    ***** was a Great help! I really appreciate it, thanks!
  • Review fromShawn M

    Date: 02/04/2025

    5 stars
    Great customer support. Seamless communication and resolution, my issues were resolved in a timely manner.
  • Review fromTangela S

    Date: 01/28/2025

    4 stars
    I got immediate help with my issue from a competent and helpful service professional.
  • Review fromChristine H

    Date: 01/18/2025

    3 stars
    I appreciate the updates and instant replies when its about what I ordered. Although my order was late by almost a month, and when a month almost went by I was notified that what I ordered was out of stock. I then chose the option they gave me with an apology, for a refund. I have not gotten my refund yet, it days later, and it seems they sent me something and it still wasnt wat I ordered. But Im grateful I guess.
  • Review fromJulia B

    Date: 01/08/2025

    4 stars
    Very quick, helpful, professional and kind responses, always. There was some confusion and delay around items shipping, but customer service was responsive and kind, and worked things out. When shipped, the service was good. Once received, the quality of all the items was high.

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