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Business Profile

Restaurants

Jack In The Box Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Jack In The Box Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Jack In The Box Inc has 795 locations, listed below.

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    Customer Review Ratings

    1.12

    Average of 105 Customer Reviews

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    Review Details

    • Jimmy B

      Date: 12/28/2024

      This business has messed my orders up everytime I order online from them. Management does nothing to correct this. Will not patronize this business anymore.

    • Cody A

      Date: 12/19/2024

      Associate worker and Jack in the box took my brother and sister's money and wouldn't give them their food and plus they paid for the food and it shows on their end on their phone that they paid for the food and then we went out there to get the food and it the worker said that it wasn't on their screen they stole their money they took their money and they wouldn't give the food to him so this is a little bit about Jack in The box and Durant Oklahoma do not eat there do not buy food from there do not get food from there and and the manager is a ***** because we went up there and to get their food and they wouldn't and they was rude and hateful and they kept the food they would not give the food to them when they paid for the food online and they was being rude and hateful there was two workers there was a blonde headed woman and a white guy that was rude to him they would not hand their food over to him so Jack in the box is a piece of craps that f**** people over and disrespects people and takes their money so if I was you I would not eat there no more cuz they're disrespectful they need to lose their business the manager guy needs to lose their job and the woman needs to lose her job because she was disrespectful to my brother and sister

    • Jeff G

      Date: 12/11/2024

      I asked for the manager for a problem with my order and the manager wasnt there I was led to believe that the manager would call me back. Never did I even call later asking if my last order was at that location and they said no. Yet the confirmation email from Jack in the box said it was from that location.

    • ERIKA Z

      Date: 12/10/2024

      worst location to purchase food from the staff attitudes have not changed over the years out of all the jack in the boxes around the area id say this one is a no go. all staff members need to be trained on customer service or does this not matter anymore. Whos the manager incharge of this people do they even notice the down fall in customer's/purchase. don't even get me started about the drive thru. no knowledge of customer greeting. if you don't like working in fast food or don't like customer service find another job.

    • Carol W

      Date: 12/05/2024

      Drive thru server failed to return our credit card and when we returned to store to complain he lied and said we had just "driven away" which was not true because we sat for a long time checking order for accuracy to the point he returned to window and asked if order was correct. He then closed window and walked away. When we asked for contact information to make a complaint, the manager handed us another customer's receipt that was on the counter and said the contact info would be on that receipt. The receipt she gave us had the other customers credit card information on it. Very negligent behavior on the part of the company does not safeguard private financial information of customers. Store number is #***

    • Mary L

      Date: 11/22/2024

      Employment at this company is a stressful, hostile, unequal place to work. If you ok with management manually altering timecards for her baby daddy that is employed. Were consequences are the same for everyone, were they forge signatures on papers for someone else to payback money that you had no knowledge of. When a VERBAL WRITE up is a Write up key word here VERBAL Not giving probation but automatic termination. Make it make sense

    • Tony N

      Date: 11/18/2024

      The people there are so rude. Ive never been humiliated by an employee and then get put down by a manager completely dissatisfied. IThe people there are so rude. Ive never been humiliated by a employee and then get put down by a manager completely dissatisfied. I do not like it. Lewistons Jack in the box is in the dumpster and they literally cut the road off and it makes sense why because nobody wants to go there anymore

    • Antonella D

      Date: 11/04/2024

      I went in to the business to use the restroom I was going to purchase food afterwards. An employee working there saw I had to use the restroom and went in to clean the bathroom. I was unable to use restroom during this time. This was rude and not the experience I expected to receive.

    • Rachell M

      Date: 10/28/2024

      ****** called me dumb and the management let it happen.

    • Mary P

      Date: 10/10/2024

      I stopped at three of the restaurants this morning: the one by my home on ********* Blvd, the website says the dining room opens at 6 am, but when I arrived the sign they had posted on the door said 7 am. The second on was on Ventura Blvd in ******, the worker was not at the counter, she was in plain sight, she never saw me because she was reading a newspaper and the last one, there was no one in the front. All three places have turned me off of Jack in the Box. I would rather spend my money at a regular restaurant where I pay more, but get better service.

    Jack In The Box Inc is BBB Accredited.

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