Reviews

This profile includes reviews for Wells Fargo's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Wells Fargo has 4580 locations, listed below.

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  Wells Fargo

  420 Montgomery St Fl 2 San Francisco, CA 94104-1207

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  Wells Fargo Bank

  2100 Pacific Blvd SE Albany, OR 97321-5271

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  Wells Fargo Bank

  2000 S Washington St Amarillo, TX 79109-2415

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  Wells Fargo Bank N A

  424 Main St Ames, IA 50010-6150

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  Wells Fargo Bank N A

  723 24th St Ames, IA 50010-5057

Review Details

• Review fromPatsy H

  Date: 03/31/2025

  1 star
  Charged to much for mortage won't give back the overage

• Review fromAnabel P

  Date: 03/30/2025

  1 star
  I requested a new card, and the operator turned off my Apple Pay as well without my permission. I’ve waited a week without being able to buy toilet paper or access any money. My new card comes in the mail, with instructions on how to activate it. I try, but am unable to without a pin, which was not included in the letter with the card. I call customer service and they tell me my card is already on. How did that happen? I then go to use it and cannot because, like before, I don’t have a PIN number. I call customer support and the lady says it’s the same as it was before. Clearly it’s not. They weren’t able to reset my pin over the phone due to “security purposes” when I literally told them my social to confirm my identity in the phone call. I’m completely unimpressed by their “support” in these matters. I now have to go another night without essentials. I was considering changing banks because of DEI and this is another great reason. The service is awful.

• Review fromJoshua M

  Date: 03/29/2025

  1 star
  Wells Fargo is a thief. Their overdraft fees are ludicrous and even when there is money in the account they refuse to refund them.

• Review fromEsther C

  Date: 03/29/2025

  1 star
  Wells Fargo doesnt allow you to pay additional principal on your existing loan to reduce the balance by the additional payment amount. They took an additional $100 payment I made separately in addition to my

• Review fromNoelia Q

  Date: 03/28/2025

  1 star
  I have been with Wells Fargo since I was 18 years old. I will be closing my account. I have been waiting for over one hour. Wells Fargo needs to hire more staff to be able to assist their customers. I would recommend another bank before Wells Fargo Bank.

• Review fromNicholas H

  Date: 03/28/2025

  1 star
  Terrible customer service and overall does not care about anything but making money

• Review fromMarcia S

  Date: 03/27/2025

  1 star
  Terrible! I tried to open a credit card to take advantage of a balance transfer deal. They had all of my info in order to put a check on my credit. And the put my SS# in wrong so I could not get into my account. They wanted me to jump through a bunch of hoops that would take weeks to change it. In the mean time I could not even get into my account because I needed my SS# to be correct for me to do that.

• Review fromlinz A

  Date: 03/27/2025

  1 star
  I've been with Wells Fargo since 2001 never left once kept my entire savings in there for almost 25 years. They decided without warning they will start charging 10 dollars a month if you don't have a grand in your checking account at all times. this is not an over draft fee this is litterly if u have 900 and not 1000. completely unethical and insane. I will be taking all my money somewhere else now.

• Review fromChristopher B

  Date: 03/27/2025

  1 star
  The worst customer service I have ever had. They filled a claim and the person told me I would get a provisional credit on my account while they investigate the claim. I was told and have experienced first hand that the credit would hit immediately. When it didnt I called back. The person on the phone told me they could not see details on the claim at all so I asked for a supervisor. I was then transferred not to a supervisor at all then when I asked for a supervisor I was told to hang up and call again and maybe Ill get a supervisor. ***** kept over talking me to the point where I had to scream just to get a word in. If I could give 0 stars I would. Once this claim is over I will be pulling my funds from this banking establishment. Also something to keep in mind I been their customer for 13 years since 2012.

• Review fromNeoma F

  Date: 03/24/2025

  1 star
  If I could give them a negative star I would. Towards the end of January. We stopped at the ************ in ********************. We put in a 100 dollar bill it was forced. The atm wasn't working like other atms. I noticed the screen had turned red with a yellow triangle on it. I told my husband to stop. The screen wouldn't do anything. So we pushed cancel thinking it would spit the money out. It did not. I got out tried to look to see if I could see the money. I could not. I had my husband do a balance inquiry so I could have **** we had been there. I immediately called and explained what had happened. They gave me a temporary credit until they were done investigating. Following Monday when they called I tried to tell them the whole account they didn't care and didn't seem to want my side. Almost 2 months later I get a letter stating there was no issues and they would be taking their temporary credit back the following Friday. I called to complain and got the letter verbatim. So surely if I go to the bank and talk to someone they will help their long term customer right? No they won't branch manager won't even talk with us they can't be bothered. Destiny tried to help she spoke with the same idiots I did. They said no to her too. So she resubmitted the claim. All she could do. The claim people called me back within the week didn't want my side just my email. I kid you not within 2 hours I have an email still saying there was no issues with their atm. They were taking their money I basically am just out of luck. The crappy part is I am still stuck banking with these jerks who think it is ok to gaslight their customers. We have banked with ********************** for over 20 years. I have never lied,cheated, or stole from them but they cannot say the same. I encourage anyone who is considering this bank run don't walk. I hope wellsfargo goes bankrupt it is what they deserve.