Reviews

This profile includes reviews for Wells Fargo's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Wells Fargo

  420 Montgomery St Fl 2 San Francisco, CA 94104-1207

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  Wells Fargo

  4150 Southwest Dr Ste 125 Abilene, TX 79606-2286

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  Wells Fargo

  300 1st Ave W Albany, OR 97321-2226

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  Wells Fargo Bank

  2100 Pacific Blvd SE Albany, OR 97321-5271

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  Wells Fargo Bank

  2100 Pacific Blvd SE Albany, OR 97321-5271

Review Details

• Review fromNicole U

  Date: 06/05/2025

  1 star
  This bank has no moral fiber.. that's all I wanted to say but it says I have to leave *********** more no moral fibers..

• Review fromRyan W

  Date: 05/30/2025

  1 star
  Terrible customer service. I was notified that my account was being closed without warning. When I tried to talk to a representative to understand why? the person on the phone was rude and when I asked to speak to a supervisor the hung up on me. The next representative I spoke with seemed bothered that I was asking questions and was very hostile. Ive been a loyal customer for years not anymore.

• Review fromRocio V

  Date: 05/28/2025

  1 star
  I called to close my account over the phone, the agent that answered never showed any interest in my concerns and never showed any interest in listening to what I was telling her, first she told me there was a service fee charge in my account to what I responded that my account did not have any fees, never asked for the last 4 digits on my account, then she said my address was needed to close it and when I gave it to her she stated that address was not the one Wells Fargo had linked to my account, I explained ********************** already had my correct address but she wouldnt listen and insisted in updating my address, I told her I had a piece of mail on my hand with my actual address that was just sent from Wells Fargo but she was not listening at all, so I was forced to update my address and even spell the name of the city I live in. She asked me to say yes to close my account which I did, after that she proceeded to say , ok ** so and so your check will be send to your address, when I heard the name she mentioned, I replied thats not me, she just had given a completely different first and last name. All this time she was working on somebody elses account, she just closed a different account and had given me the full name of another account holder. This is evidently an information breach!. When she realized she messed up big time, she only huffed but never apologized. At this point, I asked to talk to a supervisor, after 30 minutes on hold another person took over. The whole experience was so frustrating. I felt mistreated and that this bank can care less about their customers. I had to call and have another agent help me close my account and she did ask me about the last four digits of my account to verify, listen to my full name and in 5 minutes had the task completed. Not even with the red flags I had given to her like my account does not have any charge fees, Wells Fargo already has my correct address she check if the account she had opened was mine.

• Review fromNathan W

  Date: 05/28/2025

  1 star
  When youve been loyal to a company for 20+ years and they dont have the same loyalty I was in a car accident and was hospitalized for nearly a month, I lost my job in turn and instead of wells Fargo just having a little mercy they hit me with over $500 in overdraft fees in 3 month. Theyve had no problem holding my money for years and making money, but when I just ask for a little ****** none is given. Absolutely trash customer service.

• Review fromCynthia W

  Date: 05/28/2025

  1 star
  I mobile deposited a check into my account which ********************** has put on hold until the 28th of May. Note they have extended the hold until June 5 to. The bank Emprise) it was issued from says the check has already cleared and paid.

• Review fromKen W

  Date: 05/24/2025

  1 star
  Predatory bank that quickly charges overdraft fees and 10 dollar monthly service fees. Takes 5 business days to turnover your deposits causing you to get charged overdrafts. Save all your money. Do not bank here.

• Review fromWilliam L

  Date: 05/24/2025

  1 star
  Wells Fargo is run by the Devil. Worst bank Ive ever dealt with. Back around 2010 when we were in a downturn I owned the house I wanted to live in forever. When we started having money problems banks were working with people so they wouldnt lose their homes. All except Wells Fargo. They picked and chose which houses they wanted and which ones they didnt. If they wanted your house they were going to get it. They kept asking for paperwork after paperwork. My wife stayed home from work just to work on getting what they wanted. We kept sending what they needed and they just said they didnt get it or just asked for more stuff. They finally wore us out and they got the house. If you had a nice house in a nice neighborhood they went after it. I also heard they were involved in many more scams. I still dont know how they are still getting away with things and are still in business. If you want to pick a bank please check with your local bank or credit union and youll have a lot less grief!

• Review fromAtasha S.

  Date: 05/23/2025

  1 star
  They racial profile and are prejudice against mixed race families and will call DPS on you!! Don't go here.

• Review fromAriane M

  Date: 05/23/2025

  1 star
  Terrible bank. I have been given so much misinformation regarding what I needed in order to deposit my father's checks after he passed (my name and my brother's name is on my dad's account). I've spent a total of 6 hours over 3 appointments and 4 calls to estate care. I have done everything they asked me to do. I asked more than once if my brother (the other beneficiary) needed to be there or needed to sign the affidavit, and was told he did not (his name is also on the savings account). Today I'm told this was incorrect after waiting over 30 minutes with the banker who contacted estate care because he had to scan the affidavit to them. The checks still are not deposited. I am the executor. This is ridiculous.

• Review fromRobert J

  Date: 05/23/2025

  1 star
  Manger is awful. They are racisit/ discrimination against everyone including their workers. If I could report yall youd be done. Good thing yall crooks are protected. F*** Wells Fargo