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Business Profile

Bank

Wells Fargo

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Wells Fargo's headquarters and its corporate-owned locations. To view all corporate locations, see

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Wells Fargo has 4580 locations, listed below.

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    Customer Review Ratings

    1.08/5 stars

    Average of 989 Customer Reviews

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    Review Details

    • Review fromKrystal J.

      Date: 11/20/2022

      1 star
      This bank doesnt deserve anyone services especially if they want to close your account after being loyal with them for years, I never had a overdraft fee and always pay my minimum on my credit card on time. They havent given me explanation or reason why theyve decided to do so. What worst they decided to freeze my cards while I was out of town without me having any cash on me and I was literally stranded for 2 days in different city because I couldnt use any of my cards. Its funny theyll take your money in the beginning and show curtesy but decides s**** over when you at your lowest. Beware of Wells Fargo!!!
    • Review fromFrank C

      Date: 11/19/2022

      1 star
      One teller on a Saturday. Line out the door. One half hour wait. No respect for its customers
    • Review fromYolette L

      Date: 11/19/2022

      1 star
      I have lost complete faith in banks. They fraudulently opened more than 20 accounts. Business and personal accounts moving money from accounts and using my social security. I have anxiety, stress, and have health issues .
    • Review fromKendra H

      Date: 11/16/2022

      1 star
      They waited until my closing date was set and about a week and a half before closing when the rates started going up to change my supposedly locked in interested rate. They told me that they are allowed to switch it upon their discretion even when its a locked in rate. Ive been tricked before years ago with a refinance with Wells Fargo when they stated that no additional charges would come from the refinance because the government offered a program to help people. After everything went through and months later I called and asked what my payoff was only to find out it was way more than what I initially paid for the house and prior to the refinance I had been paying on it for 7 years. Thats when I found out that they added in appraisal fees although my house was never reappraised, all their extra fees that amounted to a little over $10,000. I said I would never use them again however due to convince and **** of America being just a little less but not much I went with them over **** of America I so regret it. After seeing the new rate it was hard to get in contact with anyone prior to closing. I so regret not going with **** of America. This company is such a scam and its deeply rooted within the organization. I will never use them again ever in life once my loan is paid off or interest rates go down where I can switch. After refinancing my payments are higher once again than where I started off. I wouldve done better just not to do it. Please dont use them they will take advantage of you right at your weakest moment at closing.
    • Review fromHalee E

      Date: 11/15/2022

      1 star
      wells fargo is TERRIBLE. how they are still a bank is beyond **** currently have my auto loan through them. Paid every month LIKE I ALWAYS DO, well last month they reversed my payment and then didnt tell me they did that. LIKE WHY IN THE **** WOULD I CHECK MY APP AGAIN IF I KNEW I HAD ALREADY PAID!!!!anyway, i am now a month behind on my payments and they charged me a late fee, with no communication. I am so angry.I am so switch today. Moral of the story. DO NOT USE WELLS FARGO FOR ANYTHING!!!!
    • Review fromVarsha K

      Date: 11/15/2022

      1 star
      This is specific to this branch:66 ****************************************************************** Needed banker services. ****** was nice, put ** in line for a banker. Another couple came in with a similar request and a similar response was given to them too. When the banker got free, he called the other couple. ****** could see we were waiting longer from his seat.The other couple was Caucasian while we are not. We don't know if that had any bearing.
    • Review fromHennifer K

      Date: 11/14/2022

      1 star
      Very disappointed in cancellation of a no expiration credit card after I had work done through a Wells Fargo contractor. I called and specifically asked if there was an expiration date for this card on Sept 7. Received a list of contractors that accept this card and had roof and gutters done. Get a notice for card closed ?!.?! Without one word from customer service that this could occur on a no expiration card. Sent multiple complaints to reopen through executive office. They said I need to reapply because there is nothing they can do. So now their contractor has to wait for payments from me. Telling me to reapply when I already had the home projects card that never expires.So upset that they never said that it expires after 18 months of inactivity and would consider calling and inquiring activity on this account.
    • Review fromNikola A

      Date: 11/12/2022

      1 star
      The worst bank ever. They are not protection your rights as a customer. They simply don't care. Spent countless hours on the phone with managers superiors everyone.. They couldn't get me money money back stolen from my account. BEAWARE! You can have fraudulent transaction on your account and there's no way they could save it or help. Why Am I using you as a bank than? There's thousands of smaller banks other there who can actually provide the service. Worst of the worst.
    • Review fromJordan L.

      Date: 11/11/2022

      1 star
      ****************** processed a request against my explicit recorded demand to not resulting in a problem theyve shoved on me to fix. Terrible company to work with
    • Review fromfrancis c

      Date: 11/10/2022

      1 star
      The worst bank in the world! Was a customer for 7 years. Very embarrassed to have my $18 lunch bill declined today and could not get customer service on the phone. Had to have friend come bail me out. When I was able to get someone on the phone I was advised it was a security check, etc. Are you kidding me??? Closed my account and opened one with *****.

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