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Business Profile

Employment Background Check

Checkr, Inc.

Headquarters

Reviews

This profile includes reviews for Checkr, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Checkr, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1.27/5 stars

    Average of 216 Customer Reviews

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    Review Details

    • Review fromArrulura A

      Date: 06/16/2023

      1 star
      This checkr company needs to shut down if is true all of this reviews. Checking people should be 7 years only
    • Review fromGeorge K

      Date: 06/16/2023

      1 star
      Worst company ever, poor customer service, takes about 2 hours to answer phone calls.Checkr has provided out of date background checks that caused me to lose my job and i have been trying to reach them to dispute their info but they keep saying we will email you. it have been 4 weeks no respond no nothing. i have not been able to work because of this
    • Review fromAustin A

      Date: 06/12/2023

      1 star
      This company is a joke. They can't even get basic public records like a driver's license correct. I had my ******** account suspended because they found my ** license was expired. It was expired because I moved to PA and got a new license as you're required to do. I had obtained my PA license 4 months prior to them running the check so it's not like something "slipped through the ******".Embarrassing that anyone pays for their services.
    • Review fromMus L

      Date: 06/12/2023

      1 star
      I'm a **** driver for more than 7 years now with 5 stars rating.**** blocked my account until this irresponsible checkr company to give **** platform my background check witch took more than 2 weeks now..I love working with **** but with this third party used to get my background check I hate working with them..
    • Review fromJamie J

      Date: 06/07/2023

      1 star
      Literally, the worst company. I am a state employee with a clean record and the background check for them didn't take half as long. Every time you check on the status, it has been pushed back. They claim that you'll get your background check quicker "98%" of the time, so I guess that means the other people with the same complaint and I fall outside of that! The chatbot is useless and their customer service........a joke. Makes me wonder what exactly is being done with my information.
    • Review fromJordan S

      Date: 06/05/2023

      1 star
      Terrible customer service for 1 thing. The inability to due the job they are hired to due. I was drive for lyft then my yearly background check came due. It has been pending for 2 months and I have not been able to work during this time. It is unacceptable!
    • Review fromRobert M

      Date: 05/29/2023

      1 star
      Uber Eats used Checkr to run a background check on me and they ran the wrong driver's license which has kept me from working for at least a week now. I really wish I could give them negative stars because they are costing me a lot of money!!!!
    • Review fromTakara L

      Date: 05/26/2023

      1 star
      Worst f****** company. My background check has been pending since April 9th it is now May 26th and it just keep getting pushed back like wtf.i have a clean record theres no way it takes over a month and driving Uber is my source of income i wonder if i *** them for lost wages will they get their s*** together??
    • Review fromAlex K

      Date: 05/25/2023

      1 star
      My background check was submitted April 17th. It is now May 25th and all they have done is extend how long this process will take. It now says estimated completion may June 6th. What are they doing with my info? .The delay in completing your background check is due to the new clean slate law in ********. Results in 1 week to run a much wider range of background check. No customer service, truly despicable.
    • Review fromFelisha H

      Date: 05/22/2023

      1 star
      Checkr the absolute worse company! It's been a few weeks now and still waiting. I was on hold for 2hr. and nothing. I check the updates and keep getting pushed back.I sit on a board appointed by the governor of my state and it didn't take this long!! I find their company statements hilarious..."Get faster results 98% of nationwide criminal checks complete within one hour" and...Improve efficiency Automated workflows eliminate manual processes so you can hire faster" but this one takes the cake..Trusted ******************** Run over 1.5 million records a month with no impact to turnaround times" .....are you ******** kidding me??!!!...and to think they proudly boast the BBB logo, which is nothing more than a glamorized marketing ploy to secure more contracts.My suggestion ( and I been contracted to do this with other orgs.) : call /email the corporate offices/companies that utilize Checkr services and file formal complaints. File complaints regarding their accreditation with PBSA ( Professional Background Screening Background, leave more review ssites like BBB,, ******* and contact media outlets...Call your state government offices and advocacy groups...companies like Checkr should be held accountable considering the urgency in which people need to care for their families in this economy. DO NOT let companies like this be paid to get away with fraudulent claims of service. ....If people do noting...this will continue.

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