Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Employment Background Check

Checkr, Inc.

Headquarters

Reviews

This profile includes reviews for Checkr, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Checkr, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.27/5 stars

    Average of 216 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJoanna S

      Date: 02/14/2023

      4 stars
      Fast turnaround time and easy for our employees to use! We get results in at least half the time that we were waiting with our previous vender. Checkr has been a huge improvement for our productivity.
    • Review fromRachelle M

      Date: 02/13/2023

      1 star
      I logged into Checkr trying to explore them as an option for a background check. I never received a report, but received an invoice then had my card billed without authorization. When I disputed it they 100% were unwilling to give me a refund for any reason. I disputed it with my credit card and blocked checkr from ever making a charge on my card. A HORRIBLE, predatory company. STAY AWAY.
    • Review fromLeslie A.

      Date: 02/12/2023

      1 star
      I have had a license since **** and working for several companies with no problem . I applied for a job using Checkr background check never had a problem until now for 23 yrs. I was arrested not convicted 25 yrs ago wasnt convicted it was dismissed. Checkr reported it to the job and I did not get hired.I never ever had a problem with background checks until Checkr .
    • Review fromscandii H

      Date: 02/08/2023

      1 star
      They will overcharge you with fees you have no idea of!!! They charged me over $60 for one background check, while saying the trial is free and after you only pay $29 for background check.
      The customer service will NOT refund / credit or work with you in any way to compensate.
      STAY AWAY!!!!!!!!!!
    • Review fromMichael W

      Date: 02/07/2023

      1 star
      This company keep going past the federal law 7-year rule. This company is keeping a lot of ******* people from working I will be filing a law *** against them so they can stop breaking the law.
    • Review fromJennifer S

      Date: 02/07/2023

      4 stars
      The process is candidate friendly, and the results are available in a timely manner. Since switching to Checkr background checks take between minutes, and hours, a big difference from our previous vendor.
    • Review fromStacy V

      Date: 02/07/2023

      4 stars
      Checkr works seamlessly with Planning Center, which makes administration simple. The results come back quickly. I have been very pleased with their service.
    • Review fromCurtis L

      Date: 02/06/2023

      5 stars
      No issues from me at all! They have met every need that I have had for running our background checks. I would recommend using Checkr
    • Review fromNA L

      Date: 02/06/2023

      5 stars
      We use Checkr for background checks for our small company. We haven't had any problems and everything has come back accurate. No complaints from us or employees.
    • Review fromsamuel t

      Date: 01/31/2023

      1 star
      Its been 3 weeks and my background check is still pending. Nobody at checker will help me and nor will they check into it to see whats taking so long they said it was estimated to be completed on the 11th its now the 31st. Ive never had a background check for any job take this long including government checks to get onto military bases to work. They are rude and lazy and not helpful at all.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.