Reviews
This profile includes reviews for Checkr, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 217 Customer Reviews
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Review fromKristoffer H
Date: 07/23/2024
1 starKristoffer H
Date: 07/23/2024
They do not have a phone number listed anywhere. Its all chat bots with response not pertaining to my situation. Having yearly routine background check done, nothing has changed. Its been 5 days that I cant earn the usual $200 minimum daily. Its a very slow and painful process if you are an independent contractor and have to wait on chat bots with no relevant answers for your financial successes.
Checkr, Inc.
Date: 07/24/2024
Although some reports do take longer than average to complete, we know that this can be concerning. We understand your frustration and sincerely apologize that the report has not been able to complete within the average time expectations.
We have verified that your background check is proceeding normally. Due to court delays and closures throughout the country, we are still experiencing some delays in receiving records, and unfortunately, we will not have an update on your report until these records are provided to us directly by the courts. Please note, there continue to be delays as clerks and representatives make their way through extensive backlogs and other requests.
Please also note that based on the request of the company you have applied to work with, we *** search counties where you currently live or that *** be associated with your address history, and those counties *** or *** not keep electronic records. As a ************************** there are procedures we are required to follow in order to collect information and complete background checks. As a result, we are unable to expedite our search or take additional steps to speed up the process.
We assure you that we are doing everything we can to obtain the necessary records and complete your background check. As soon as this phase of the background check is completed, your report will be finalized. The next step would then be for the company you applied with to reach out to you with their decision.
Thank you for your patience.Review fromShawn T
Date: 07/15/2024
1 starI provided legal certified copies of my updated driving record from the department of licensing as well as the court paperwork showing that the one thing Negatively Affecting me getting my account back with Doordash was in fact put on my record by mistake, it was supposed to go on someone elses. The issue was fixed with the *** and removed from my driving record but checkr keeps saying that what they have is true and accurate!! I provided legal documents proving that what they have is incorrect but they wont even look at the certified and legal proof I provided them multiple times! They are not getting their records from the actual department of licensing! Extremely unprofessional and this company deserves no stars or even negative stars. If they ignore legal certified documents then something is very wrong!!!Review fromKim C
Date: 07/11/2024
1 starKim C
Date: 07/11/2024
******************* with a sales rep. **** need MVR's. They sold that to me and then when I get ready to run them, they tell me I must buy a package and MVR's are an "add-on". Went from 9.50 + state fee to MINIMUM of $29.99+9.50+6.00. SCAM! SCAM! SCAM!Checkr, Inc.
Date: 07/12/2024
It looks like were currently in communication with you via email about your concerns. If you have any additional questions or still need help, please reply to the existing email thread.Review fromKailey T
Date: 07/09/2024
1 starKailey T
Date: 07/09/2024
Checkr is using incorrect information on my background check. Information from 2017 which has now been removed from all of my records. They are also using the complete wrong information when describing my charges. *** submitted a reinvestigation and they just resend the same old report theyve been using. They continue to refuse to re-investigate my case to find that the information on my report is NOT ACCURATE.Checkr, Inc.
Date: 07/10/2024
Thank you for reaching out. A member of our support team will be in contact with you via email regarding the potential inaccuracies on your report that you have notified us of. Please keep an eye on your inbox.Review fromImani M
Date: 07/09/2024
1 starImani M
Date: 07/09/2024
This is one of the worst companies Ive ever dealt with! They have the most incompetent representatives in the world. I am having my background checked for Uber Eats - a process that took literally 2 days a couple years ago. They suddenly have some dispute on my profile that I never authorized nor did Uber! They also asked **** to have me send over my SSN card and my ID. I find out that wasnt even needed! Now Im emailing them constantly telling them I didnt authorize a dispute. They keep emailing me back asking me to respond telling them I want to discontinue the dispute I NEVER FILED. I will be making a complaint with the attorney generals office! I am so tired of this sorry company. They need to really do some hiring and some real training instead of putting any and everybody in a customer representative spot. This is the most despicable company! I wish I could give NEGATIVE STARSCheckr, Inc.
Date: 07/10/2024
The *** is only an estimated completion date. We cannot guarantee when a report will complete. While most reports do complete in 3 to 7 business days, some can take longer depending on the counties and courts being searched.
Your background check appears to be proceeding normally; we are just still waiting for search results to be returned. We are unable to expedite your report.
Thank you,Review fromMax P
Date: 06/29/2024
1 starEverytime I explain my situation and they realize that they can't help me, they just ghost the ticket I submitted. I still haven't been provided a phone number to call or any assistance in correcting my background checkReview fromSaul S
Date: 06/29/2024
1 starLet me start of by saying checkr employees are the most incompetent people I know.if I could leave 0 stars I would.thanks to checkr I got my car towed got evicted from my apartment .this is how it started my employer ask me to do a background check but it was taking to long so they made me sign a waiver stating if something high risk came up they would let me go .So they got the results back checkr being so incompetent and stupid that they are they put a robbery on my record that I did not commit it even said I had a warrant.So I knew this was not me I went to a court to have them run my name since the report said I had a warrant cops and security guards surrounded me .Felt so discriminated for something I did not commit turns out there's was a person with the same name as me that did this BUT DIFFERENT DATE OF BIRTH checkr you dumb mother f***** in a world of billions of people you would not think someone would have the same name and last name .Basically there to lazy to run your birthday thank you checkr. For getting me fired Talking everybody that being s**** over by checkr let's get together and file a lawsuit I have an attorney if your interested contact me at my email ******************* *** m checkr needs to be held accountable dont be a victim like me that lost everything because checkr incompetenceReview fromFanita S
Date: 06/27/2024
1 starI had some inaccurate info on my driving report. I sent Checkr the proof from the state that suspended my license and they still denied my dispute. This company is not do its diligence to rectify my issue.Review fromJoe G
Date: 06/27/2024
1 starHonestly awful at their job. I had a background check for Doordash go through and they say my license is expired. It' valid until November, even says so in their report yet they still flagged it. Because of that error, I can't work my only source of income. To test it, I applied to Uber Eats and they cleared it this time. What a joke.Review fromMina g
Date: 06/27/2024
1 starI've been driving with UberEats for almost 2 years , I suddenly couldn't log onto the ** platform. During a routine background check, Checkr flagged me for what looks like an expired license. Of course, my license isn't expired and even the report lists the correct expiration date in 2026, tried to talk to Uber support and even send them copy of report and copy of my license to show the mistake , but they didnt care they just said you have to fix your problem with checkr
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